Top 50 Hotel receptionist Jobs in Nashville, Tn

Front Desk Agent
The Hermitage Hotel - Nashville, TN —Nashville, TN
- From $18 an hour
- 8 hour shift
- Background check
- 18 years or older
- Pass drug screening
- Dental insurance
- 401(k)
Quick Apply
2d
Curio by Hilton - Front Desk Clerk
Hotel Fraye - Curio Collection by Hilton —Nashville, TN
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Associate
Nashville Residence Inn - Atrium Hospitality —Nashville, TN
- $18.00 - $19.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Guest Service Associate
BNA HOTELS LLC —Nashville, TN
- $16 - $18 an hour
- Part-time
- Hotel
- Computer skills
- Entry level
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Front Desk Agent
Marriott International, Inc —Nashville, TN
- $18 - $20 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Front Desk Associate 7a-3p Saturday & Sunday Only
Fairfield Inn Nashville —Nashville, TN
- $16 - $17 an hour
- Part-time
- Hotel
- US work authorization
- Reliable transportation
- Paid time off
- Employee discount
Quick Apply
3d
Front Desk Agent
Crescent Hotels & Resorts LLC —Nashville, TN
- Part-time
- Hotel
- Negotiation
- Entry level
Quick Apply
Front Desk Agent
Hilton Garden Inn and Home2 Nashville/West End —Nashville, TN
- Full-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Courtyard Vanderbilt Hotel —Nashville, TN
- $18.50 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
9d
Front Desk Agent
24-7 Hotel Management —Nashville, TN
- $16 - $18 an hour
- Full-time
- Ability to climb stairs
- Hotel
- Computer skills
- Paid training
- Dental insurance
Quick Apply
13d
Front Desk Agent
TownePlace Suites Nashville Airport —Nashville, TN
- Part-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt Place Nashville/Opryland —Nashville, TN
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
8h
Front Desk Agent
Fairlane Hotel —Nashville, TN
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Free parking
- Dental insurance
Quick Apply
Guest Service Associate (Front Desk)
BNA HOTELS LLC —Nashville, TN
- $16 - $17 an hour
- Full-time
- Hotel
- Computer skills
- Entry level
Quick Apply
Overnight Front Desk Agent
Omni Hotels & Resorts —Nashville, TN
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
- Paid time off
Quick Apply
6d
Front Desk Agent
White Lodging Services Corporation —Nashville, TN
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
7d
Front Desk Receptionist
Four Seasons —Nashville, TN
- Weekends as needed
- English
- Hotel
- US work authorization
- Paid holidays
- Disability insurance
Hotel Front Desk
RRI West —Nashville, TN
- Up to $18 an hour
- Weekends as needed
- Hotel
- Computer skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent 3pm-11pm
Fairfield Inn Nashville —Nashville, TN
- $16 - $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
NASHVILLE DOWNTOWN HOTEL LLC —Nashville, TN
- Full-time
- Writing skills
- Ability to climb stairs
- Hotel
Quick Apply

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Front Desk Agent

The Hermitage Hotel - Nashville, TN -
Nashville, TN

Quick Apply

Job Details

Part-time | Full-time
From $18 an hour
2 days ago

Benefits

401(k) 3% Match
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Stress management
English
Attention to detail
Property management systems (PMS)
Patience
Receptionist experience within hospitality industry
OPERA
Technical Proficiency

Full Job Description

1. Our Brand Mission & Culture –

Nestled in Nashville’s heart since 1910, “the Hermitage Hotel”—Nashville’s original million‑dollar landmark and the storied backdrop of generations of gatherings—continues to uphold its timeless motto: “Meet me at The Hermitage.” A National Historic Landmark since 2020, our iconic Beaux Arts architecture connects history and modern luxury under one welcoming roof. 

Guided by Our Mission—our commitment to exceptional hospitality through highly personalized service delivered by exceptional staff—and shaped by six core values, we set the gold standard across luxury hospitality:

Excellence – we continually raise the bar, surprising and delighting guests with poise and polish.
Accountability – we take ownership of our goals, informed decisions, and guest satisfaction.
Integrity – we act with consistent character, in every interaction, whether seen or unseen.
Teamwork – we support one another in service, honesty, and respect, attending thoughtfully to every guest and teammate.
Tradition – we honor the hotel’s legacy by ensuring our historic reputation grows brighter.
Community – we are invested in Nashville’s well-being and continue our role in civic enrichment.

Our century‑plus evolution includes a respectful 2021–2022 restoration that refreshed our 122 suites while preserving arresting features like the marble lobby and stained-glass ceiling—alongside the debut of refined dining experiences shaped by Michelin-starred Chef Jean-Georges Vongerichten. 

Why you'll thrive here:
When you join us, you become part of a team committed to preserving a cherished landmark and shaping its future—offering competitive wages, comprehensive benefits, and a professionally rewarding environment where growth, collaboration, and pride in legacy go hand in hand.

2. Position Summary
As a Guest Services Front Desk Agent at The Hermitage Hotel, you are the first and lasting impression of our iconic property. You welcome guests with warmth, professionalism, and a keen attention to detail, ensuring that every interaction reflects the exceptional service and refined hospitality for which The Hermitage is renowned. From check-in to check-out, you embody the highest standards of luxury service, anticipating needs, exceeding expectations, and delivering a seamless, personalized experience at every touchpoint.

3. Key Responsibilities

Guest Experience

Greet and assist guests with genuine warmth and professionalism, ensuring each interaction reflects luxury hospitality excellence.
Manage check-in and check-out procedures efficiently while providing personalized attention to each guest.
Respond promptly and accurately to guest inquiries, requests, and concerns, anticipating needs to deliver a seamless experience.
Provide knowledgeable recommendations about accommodations, dining, amenities, and local experiences.

Operational Excellence

Accurately handle guest folios, payments, and all front desk transactions with attention to detail and confidentiality.
Coordinate with Housekeeping, Engineering, Food & Beverage, and other hotel departments to guarantee superior guest satisfaction.
Maintain and update guest profiles, preferences, and notes to ensure continuity of service for returning guests.
Support high-touch experiences for VIP and key guests, ensuring discretion and impeccable service standards.

Collaboration & Communication

Work seamlessly with all hotel departments to align on arrivals, special requests, and guest needs.
Communicate clearly and professionally, maintaining the polished image and brand voice of The Hermitage Hotel.
Participate in team meetings and initiatives to continuously elevate guest experience and operational efficiency.

Technical & Administrative Excellence

Utilize the Property Management System (PMS) and other front office technology with accuracy and professionalism.
Manage reservation records, guest requests, and administrative tasks efficiently while maintaining strict confidentiality.
Contribute to service improvement initiatives, sharing insights to enhance the guest experience.

4. Qualifications & Requirements

Required Experience

Demonstrated expertise in guest-facing roles, ideally within luxury hospitality or high-end service environments.
Strong technical aptitude; proficiency in PMS systems (Opera preferred) and front desk operations.
Ability to multitask effectively, remain calm under pressure, and maintain composure in high-volume situations.
Availability for flexible scheduling, including nights, weekends, holidays, and special event periods.
Must be 18 years or older and able to successfully complete a background screening.

Core Competencies

Service Excellence – Anticipates guest needs and delivers proactive, intuitive solutions.
Attention to Detail – Ensures flawless accuracy in every guest interaction and transaction.
Professional Poise – Communicates with discretion, confidence, and warmth.
Collaborative Mindset – Works in harmony with all hotel departments to ensure consistency in luxury service delivery.
Time Management – Balances multiple priorities while upholding impeccable standards.

Preferred Extras

Experience in luxury or boutique hotel front desk, reservations, or guest relations roles.
Familiarity with high-touch clientele, international guests, and discerning travelers.
Knowledge of Nashville’s cultural, culinary, and entertainment offerings.
Formal hospitality education or training is a plus.

5. Why This Role Shines at The Hermitage Hotel
As a Guest Services Front Desk Agent, you are the cornerstone of our guests’ experience. Within our historic Beaux-Arts landmark, your professionalism, intuition, and attention to detail set the tone for an unforgettable stay. Every check-in, conversation, and service interaction is an opportunity to embody our commitment to the highest standards of luxury, ensuring that each guest departs with a lasting impression of excellence, warmth, and timeless Southern hospitality.

6. Benefits

At The Hermitage Hotel, we value our team members and offer a comprehensive benefits package to support your well-being and professional growth for Full Time Employees:

Health & Wellness: Affordable health, dental, and vision insurance, with options to extend coverage to spouses, children, or domestic partners.
Financial Security: Company-provided life insurance and a 401(k) plan with a 3% annual match.
Work-Life Balance: Paid time off starting at 15 days per year after initial 90 day probationary period, increasing with tenure up to 30 days per year.
Employee Support: Access to mental and behavioral health services, telehealth consultations, and an employee assistance program.
Additional Perks: Complimentary meals in the employee cafeteria, subsidized on-site parking, and generous discounts at our retail and restaurant outlets.
Professional Development: Ongoing education support, including industry training.
Exclusive Rates: Special hotel rates for employees and discounted rates for friends and family.

7. Schedule:

· Must be available for Weekends/ Holidays

· Morning/Day/Night Shifts

· Shift Length 8(+) Hours

· Full Time range up to 40(+) Hours per week

· Location: In Person

8. Compensation

· Starting at $18.00 an hour

· Paid Biweekly

NOTICE
It is the policy of The Hermitage Hotel to employ the most qualified individuals. Promotion from within will be given priority whenever possible thus providing for growth, advancement, and increased responsibility for employees. All candidates are required to pass a pre-employment drug screen and criminal background check prior to beginning employment.

EQUAL OPPORTUNITY EMPLOYER
The Hermitage Hotel is an equal opportunity employer and does not discriminate against associates or job applicants on the basis of race, religion, color, sex, age, national origin, disability, veteran status, or any other condition protected by applicable state and federal laws, except where a bona fide occupational qualification applies.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Experience:

Front Desk : 2 years (Required)
Luxury Hotel : 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

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I want to receive the latest job alert for hotel receptionist in nashville, tn

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