Top 10 Client success specialist Jobs in Nashville Tn

Client Onboarding Specialist
CPI Card Group —Nashville, TN
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Health savings account
- Paid holidays
Client Success Specialist
greenpath, inc. —Nashville, TN
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Cybersecurity Client Relationship & Sales Support Specialist
Accenture —Nashville, TN
- $59,100 - $154,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Paid holidays
- Disability insurance
Customer Support Specialist
Baseline —Nashville, TN
- Mid-level
9d
Customer Success Specialist
My Senior Health Plan —Brentwood, TN
- Full-time
- Mid-level
- Training & development
- 2 years
- Profit sharing
- Paid time off
Quick Apply
Customer Success Specialist
HESTER & COOK —Nashville, TN
- Email
- Merchandising
- ERP systems
- Office
- Paid holidays
- Health insurance
Client Success Specialist
My Senior Health Plan —Brentwood, TN
- $21.50 - $24.00 an hour
- Full-time
- Spanish
- Office
- Administrative experience
- Profit sharing
- Paid holidays
Quick Apply
Customer Success Specialist
Electronics Renewal LLC —Nashville, TN
- $17.00 - $21.50 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Research
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Deployment Specialist
Deloitte —Nashville, TN
- $105,400 - $207,800 a year
- Full-time
- Up to 50% travel
- 5 years
- Bachelor's degree

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Client Onboarding Specialist

CPI Card Group -
Nashville, TN

Apply Now

Job Details

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Bachelor's degree

Full Job Description

Overview:

This is a hybrid role, candidates must be within a commutable distance to Nashville, TN

Hybrid Schedule: Includes one month of on-site training, followed by one day per week in the office after training is complete.

We are seeking a technical Onboarding Specialist to assist in the implementation of push provisioning, enabling cardholders to instantly provision new payment credentials into mobile wallets (Apple Pay, Google Pay, etc.). This role bridges the gap between the mobile application, card processor, and digital wallet token service providers (TSPs).

This position requires a highly motivated self-starter who operates with accuracy and accountability in a fast-paced fintech environment. The ideal candidate is comfortable working across multiple internal and external partners and clients, can interpret semi-technical documentation, and is capable of following detailed written and verbal instructions while maintaining a strong focus on continuous process improvement.

Responsibilities:

Technical Onboarding:
Guide the setup and configuration of push provisioning integrations for new and existing clients, ensuring accurate implementation and swift product adoption. Review technical documentation and validate configuration requirements across mobile applications, processors, and wallet providers.

Cross-Functional Collaboration:
Work closely with internal teams (engineering, product, client success) and external partners (issuers, processors, TSPs, mobile app providers) as necessary to coordinate onboarding activities and ensure alignment across all stakeholders.

Operational Execution & System Navigation:
Accurately enter, validate, and manage onboarding data across a variety of internal and external systems. Navigate multiple platforms simultaneously while maintaining strict attention to detail and data integrity.

Process Optimization:
Analyze onboarding workflows and recommend modifications to support continuous process improvement, scalability, and risk reduction. Document procedures and contribute to maintaining clear and organized knowledge resources (e.g., Confluence).

Client Support & Documentation Review:
Read and interpret semi-technical documentation including implementation guides, and configuration requirements. Support clients by ensuring accurate and timely configuration of multiple systems. Support client needs and requests after project completion.

Qualifications:

Operational Discipline & Accountability:
Demonstrated ability to work independently as a self-starter, manage multiple onboarding efforts concurrently, and deliver accurate results with a high level of accountability.

Systems & Tools Proficiency:
Experience with Microsoft Office products (Excel, Word, PowerPoint, Outlook), Smartsheet, and Confluence. Ability to navigate and operate within multiple internal and external systems efficiently.

Communication:
Strong written and verbal communication skills with the ability to clearly convey operational processes and requirements to both technical and non-technical stakeholders. Comfortable interpreting and following structured operational documentation and instructions, while thinking critically and adjusting in real time when situations require flexibility or clarification.

Requirements:

Technical Familiarity:
Strong understanding of payment processors (e.g., Fiserv, FIS, TSYS) and digital wallet tokenization technologies a plus. General understanding of mobile technology ecosystems and the payments industry.

Mobile & Integration Experience:
Proven knowledge of mobile banking applications, SDK and API integrations, and push provisioning workflows a plus.

Education: Bachelors degree required

Physical Demands:

This position is primarily sedentary and requires extended periods of sitting and working at a computer. The role frequently involves viewing computer screens, reading detailed documentation, and entering data, which may require repetitive hand and finger movements and occasional eyestrain. The employee may occasionally stand, walk, bend, or lift office materials weighing up to 10 pounds. Limited travel may be required based on business or client needs.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Company Overview:

CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.

Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.

CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.

Apply Now

Refine Your Search

client success specialist jobs in nashville tn

Client Onboarding Specialist

Client Success Specialist

Cybersecurity Client Relationship & Sales Support Specialist

Customer Support Specialist

Customer Success Specialist

Customer Success Specialist

Client Success Specialist

Customer Success Specialist

Customer Deployment Specialist

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