Top 2783 Member services representative Jobs in Natick, Ma

Patient Services Representative – Pediatric Primary Care
Pediatric Associates of Norwood & Franklin —Norwood, MA
- $23 - $28 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Paid training
- Paid holidays
Quick Apply
Member Services Representative
St. Mary's Credit Union —Framingham, MA
- $19 - $24 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
14d
Member Services Representative
Core Development and Management-Planet Fitness —Natick, MA
- $15 - $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Patient Care Representative
42 North Dental —Natick, MA
- Dental office
- HIPAA
- Entry level
Quick Apply
6d
Customer Service Representative I
Mass General Brigham Incorporated —Somerville, MA
- $17.71 - $25.28 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- High school diploma or GED
- Opportunities for advancement
Quick Apply
2d
HVAC Manager
Dana-Farber Cancer Institute —Boston, MA
- $120,400 - $134,300 a year
- Mechanic experience
- 5 years
- Bachelor's degree
18h
Sales Professional
Smart Cellular USA —Framingham, MA
- $31,000 - $100,000 a year
- Full-time
- Travel
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
8d
Outside Sales Representative - Trade Division (MetroWest)
Pella Windows & Doors of Boston —Natick, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Paid training
- Mileage reimbursement
Quick Apply
Utility Technician/CDL Required
United Site Services —Foxborough, MA
- $23.94 - $33.52 an hour
- Full-time
- Mid-level
- CDL
- Flatbed truck
- Health savings account
- AD&D insurance
Verizon Team Member
DW Executives,inc —Framingham, MA
- $52,000 - $62,000 a year
- Full-time
- Office
- High school diploma or GED
- In-person
- Professional development assistance
Quick Apply
6d
Product Promoter
MSI —Norwood, MA
- $50,000 - $60,000 a year
- Weekends as needed
- Microsoft Outlook
- Up to 50% travel
- Merchandising
- Disability insurance
- Health insurance
Experienced Dental Front Office-Patient Concierge Team
Dentistry By Dr David & Associates —Bolton, MA
- $20 - $30 an hour
- Full-time
- Dental office
- Writing skills
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Financial Advisor (Flexible Hybrid Work Environment)
New York Life Insurance Company/NYLIFE Securities, LLC. —Westborough, MA
- Up to $300,000 a year
- Full-time
- Hybrid work
- Hospitality
- English
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Early Intervention Clinician
Bay Cove Human Services —Boston, MA
- $60,000 a year
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Master's degree
Quick Apply
Front Desk Office Lead
North Shore Pain Management —Cambridge, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Senior Event Services Technician - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- $27 - $30 an hour
- Computer literacy
- Writing skills
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Superintendent
Holt Construction —Boston, MA
- Full-time
- Background check
- CPR Certification
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
14d
Experienced Veterinary Receptionist (with leadership opportunity)
Dedham Veterinary Associates —Dedham, MA
- $20 - $24 an hour
- Full-time
- Data entry
- In-person
- Leadership
- Continuing education credits
- Health savings account
Quick Apply
School’s Out Instructor – School Year 2026 - 2027
MetroWest YMCA —Natick, MA
- $17 - $19 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Education
Quick Apply
7d
Sales Manager
The Atlantic District —Boston, MA
- $220,000 - $250,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply
13d

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Patient Services Representative – Pediatric Primary Care

Pediatric Associates of Norwood & Franklin
Norwood, MA

Quick Apply

Job Details

Full-time
$23 - $28 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
Vision insurance
Professional development assistance
Opportunities for advancement
Life insurance
Retirement plan
Paid sick time

Qualifications

Insurance verification
EHR systems
Primary care
HIPAA
High school diploma or GED
ICD-10
Medical records
Organizational skills
EMR systems
Multi-line phone systems
Epic
Medical terminology
Medical receptionist

Full Job Description

Position Summary

We are seeking an enthusiastic and detail-oriented Patient Services Representative (PSR) to join our dedicated team at a busy pediatric medical clinic serving the Norwood and Franklin communities. As a key member of our front office staff, you will be the first point of contact for patients and families, providing exceptional customer service while supporting the day-to-day administrative operations of the practice. This role requires strong interpersonal skills, the ability to multitask, and a commitment to delivering a welcoming and efficient experience for our patients.

Key Responsibilities

Patient Interaction & Front Desk Support

Greet patients, families, and visitors with a friendly, professional demeanor.
Assist with patient check-in and check-out procedures, ensuring accuracy in all documentation.
Answer incoming calls promptly and direct inquiries appropriately using a multi-line phone system.
Provide clear and courteous communication to patients in person, over the phone, and via electronic platforms.

Scheduling & Appointment Management

Schedule, confirm, and reschedule appointments according to provider availability and patient needs.
Monitor and accommodate walk-ins and same-day appointment requests where possible.
Coordinate follow-up appointments, referrals, and any required documentation.

Insurance, Billing & Payments

Verify insurance eligibility and document verification accurately in the patient’s electronic medical record (EMR).
Collect co-pays and outstanding balances at time of service with 100% accuracy.
Post payments and balance daily receipts for end-of-day reconciliation.
Review and update patient demographic and insurance information at each visit.

Administrative Duties

Maintain confidentiality and adhere to HIPAA regulations at all times.
Manage incoming and outgoing mail and package deliveries.
File, archive, and retrieve medical records and correspondence.
Support team members and clinical staff with clerical tasks as needed.
Help ensure the front office area is clean, organized, and welcoming.

Qualifications

High school diploma, GED, or equivalent required.
Minimum of one (1) year experience in a healthcare setting, preferably pediatric or primary care.
Prior experience with EPIC electronic medical records system strongly preferred.
Bilingual candidates (especially Spanish) are highly encouraged to apply.
Proficiency in general office equipment and technology, including computers, fax machines, scanners, and multi-line phones.
Understanding of basic medical terminology, insurance billing, CPT coding, and managed care referral procedures.
Demonstrated ability to provide compassionate, respectful, and efficient service in a fast-paced environment.
Excellent communication, organization, and problem-solving skills.

Benefits

We offer a competitive benefits package including:

Medical and Dental Insurance
Retirement Plan Options
Paid Time Off (Vacation, Sick, Holidays)
Staff Wellness Initiatives
Opportunities for Professional Development
Supportive and Collaborative Work Environment

Join Our Team!
If you're passionate about helping children and families and enjoy working in a team-oriented setting, we’d love to hear from you.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Application Question(s):

Additional practice site in Franklin, MA - must be able to work at both sites

Experience:

medical office: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in natick, ma

Patient Services Representative – Pediatric Primary Care

Member Services Representative

Member Services Representative

Patient Care Representative

Customer Service Representative I

HVAC Manager

Sales Professional

Outside Sales Representative - Trade Division (MetroWest)

Utility Technician/CDL Required

Verizon Team Member

Product Promoter

Experienced Dental Front Office-Patient Concierge Team

Financial Advisor (Flexible Hybrid Work Environment)

Early Intervention Clinician

Front Desk Office Lead

Senior Event Services Technician - Audio Visual, Event Technology

Superintendent

Experienced Veterinary Receptionist (with leadership opportunity)

School’s Out Instructor – School Year 2026 - 2027

Sales Manager

I want to receive the latest job alert for member services representative in natick, ma

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