Top 6113 Jobs in National, Wv

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Delivery Driver: Home and Business Packages
Better Logistics Inc & Final Mile Logistics —Morgantown, WV
- $16 - $28 an hour
- Part-time
- DOT physical examination
- High school diploma or GED
- 21 years or older
- Paid training
- AD&D insurance
Quick Apply
Laboratory Analyst
Morgantown Utility Board —Morgantown, WV
- $23.90 - $35.90 an hour
- Full-time
- Background check
- 18 years or older
- 5 years
- Health savings account
- Health insurance
8d
RV Sales Associate
Camping World —Fairmont, WV
- $50,000 - $150,000 a year
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
FedEx Delivery Driver
Turnout Trucking Inc —Bridgeport, WV
- $16.50 - $17.00 an hour
- Temporary
- Background check
- DOT physical examination
- Pass drug screening
- Paid training
- Paid time off
Quick Apply
12d
Warehouse Distribution Teammate/Associate 2nd Shift
Owens and Minor —Morgantown, WV
- $18.50 - $19.98 an hour
- Overtime
- Forklift
- Warehouse experience
- Fair chance
- Paid training
- Health insurance
Quick Apply
Morgantown - Independent Contractor - Medical Courier
Lab Logistics —Morgantown, WV
- $100 a day
- Part-time
- Background check
- Dedicated
- Customer service
Quick Apply
Receptionist/Administrative Assistant
Express Employment Professionals —Morgantown, WV
- $15 - $22 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Unarmed Security Guard (Full-Time)
PalAmerican Security —Morgantown, WV
- $17.10 an hour
- Full-time
- 18 years or older
- Clean driving record
- Customer service
- Paid training
- Disability insurance
Quick Apply
ABA Behavior Technician (BT)
Achieving True Self —Morgantown, WV
- $18 - $25 an hour
- Part-time
- Computer literacy
- Windows
- High school diploma or GED
- Paid training
- Disability insurance
Quick Apply
Retail Associates
Hobby Lobby —Westover, WV
- $15.75 - $16.75 an hour
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Merchandise and Stocking Associate
Sam's Club —Granville, WV
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
(USA) Personal Shopper - Sam's
Sam's Club —Granville, WV
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Secretary (220 Days, Full-Time) 8:00am-3:45pm, Monday-Friday, Ridgedale Elementary School
West Virginia Department of Education —Monongalia County, WV
- Full-time
- Office
- Public school
- Elementary school
2d
PART TIME - Budtender/Receptionist (Must be 21+)
Country Grown Cannabis —Fairmont, WV
- From $16 an hour
- Part-time
- Background check
- Ability to lift 50 pounds
- 21 years or older
- Employee discount
- Flexible schedule
Quick Apply
3d
Scanning Clerk
Morgantown Utility Board —Morgantown, WV
- $15 - $19 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
23h
Specimen Processor II
Labcorp —Morgantown, WV
- Full-time
- High school diploma or GED
- Organizational skills
- Warehouse experience
- Employee stock purchase plan
- Disability insurance
8d
Light Vehicle Driver (Company Car Provided)
Service Measure LLC —Morgantown, WV
- $15 - $18 an hour
- Full-time
- Clean driving record
- Driver's License
- Entry level
Quick Apply
14d
Medical Receptionist
Mountainstate Orthopedic Associates —Morgantown, WV
- Part-time
- Private practice
- Medical office experience
- In-person
Quick Apply
2d
Stocker
Walmart —Morgantown, WV
- $15 - $28 an hour
- Overnight shift
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance

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Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

jobs in national, wv

Customer Service Manager

Delivery Driver: Home and Business Packages

Laboratory Analyst

RV Sales Associate

FedEx Delivery Driver

Warehouse Distribution Teammate/Associate 2nd Shift

Morgantown - Independent Contractor - Medical Courier

Receptionist/Administrative Assistant

Unarmed Security Guard (Full-Time)

ABA Behavior Technician (BT)

Retail Associates

Merchandise and Stocking Associate

(USA) Personal Shopper - Sam's

Secretary (220 Days, Full-Time) 8:00am-3:45pm, Monday-Friday, Ridgedale Elementary School

PART TIME - Budtender/Receptionist (Must be 21+)

Scanning Clerk

Specimen Processor II

Light Vehicle Driver (Company Car Provided)

Medical Receptionist

Stocker

I want to receive the latest job alert for jobs in national, wv

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