The Breakfast Attendant is responsible for providing excellent customer service during the breakfast hours at a hotel. This includes setting up the breakfast area, ensuring the food is replenished and fresh, maintaining cleanliness, and assisting guests as needed. The Breakfast Attendant plays a key role in creating a positive experience for hotel guests in the morning.
Guest Service:
Greet guests in a friendly and welcoming manner as they enter the breakfast area.
Assist guests with their breakfast selections and offer to-go options if available.
Ensure that all guest requests and concerns are addressed promptly and professionally.
Answer any questions about the breakfast offerings and provide recommendations as needed.
Cleaning & Maintenance:
Clean and sanitize tables, chairs, and all breakfast area surfaces regularly.
Remove empty plates and utensils from guest tables in a timely manner.
Maintain cleanliness in the kitchen and dining area during service.
Restock napkins, silverware, and condiments as required.
Perform deep cleaning at the end of each breakfast service, ensuring the area is spotless.
Inventory Management:
Monitor inventory levels of breakfast items and communicate with management about reordering supplies.
Keep track of any expired or outdated food items and remove them from the buffet area.
Maintain proper storage of food items and supplies according to hotel policies.
Team Collaboration:
Work effectively with other hotel staff, including housekeeping, kitchen staff, and front desk.
Attend team meetings and provide feedback on guest satisfaction.
Assist with any other duties related to breakfast service as needed.
Communication Skills: Ability to communicate effectively with guests and team members.
Customer Service: A friendly, professional, and service-oriented attitude.
Attention to Detail: Ability to ensure cleanliness and accuracy in food setup and presentation.
Physical Stamina: Ability to stand for long periods and lift items up to 25 pounds.
Organization: Strong organizational skills to manage time effectively during busy breakfast hours.
Food Handling: Knowledge of food safety and hygiene practices.
Multitasking: Ability to manage several tasks at once, especially during busy periods.
Education: High school diploma or equivalent (preferred).
Experience: Previous experience in a customer service role, preferably in the hospitality or food service industry, is a plus.
Fast-paced hotel breakfast service environment.
Hours of operation typically range from early morning (around 6 a.m.) to mid-morning (10 a.m. or 11 a.m.), depending on the hotel's breakfast hours.
Must be able to work weekends and holidays.
Physical Requirements & Working Conditions:
The minimum physical requirements for this position include but are not limited to:
Flexible and long hours sometimes required
Must be able to lift and/or carry up to 50 pounds
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to stand and walk for extended periods of time
Ability to bend and twist, push and pull, stoop, and kneel
Disclaimer
All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact:
[email protected] (mailto:
[email protected])
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.
Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
