Top 136 Desktop support Jobs in Nebraska

IT Service Desk Level 1 Engineer
Eakes Office Solutions —Lincoln, NE
- $50,000 - $60,000 a year
- Weekends as needed
- Ability to lift 50 pounds
- Driver's License
- In-person
- Relocation assistance
- Health insurance
Quick Apply
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
- $26.44 - $35.78 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Paid holidays
- 401(k) matching
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
- $26.44 - $35.78 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Paid holidays
- 401(k) matching
Clinical Service Desk-Helpdesk-REMOTE-US
NTT Ltd —Lincoln, NE
- $34,387 - $56,188 a year
- Weekends as needed
- Remote
- Writing skills
- English
- Mid-level
- Health savings account
- AD&D insurance
9d
Help Desk Operations Specialist
CACI —Omaha, NE
- $49,200 - $100,900 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
12d
Managed Services Help Desk Technician
Hub Orion —Nebraska
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
9d
Technology Support Technician
City of Lincoln & Lancaster County —Lincoln, NE
- $32.66 - $41.83 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Paid parental leave
- Paid holidays
10d
Desktop Support Engineer
Physicians Mutual —Omaha, NE
- Full-time
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- Life insurance
11d
IT Support Associate
University of Nebraska —Lincoln, NE
- From $24.77 an hour
- Full-time
- Classroom
- Computer Science
- Research
- Health insurance
- Dental insurance
2d
Desktop Engineer I
Osaic —La Vista, NE
- $53,000 - $62,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- 3 years
- Health insurance
- Dental insurance
Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role
NTT DATA —Lincoln, NE
- $25 an hour
- Weekends as needed
- Remote
- Writing skills
- English
- High school diploma or GED
Quick Apply
10d
IT Support Specialist
TFL INC —Omaha, NE
- Google Workspace
- Ability to lift 50 pounds
- Organizational skills
- Health insurance
- Dental insurance
Field Support Technician
ECS Technology Solutions —Elkhorn, NE
- $52,000 - $64,000 a year
- Full-time
- Hybrid work
- Background check
- Windows
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Epic Business Systems Analyst-remote-US
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Remote
- Mid-level
- Supervising experience
- Mentoring
- Health savings account
- AD&D insurance
Clinical Service Desk- Epic-BA-Remote
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
- Health savings account
- AD&D insurance
Workstation Support Associate
University of Nebraska System —Omaha, NE
- $49,000 a year
- Full-time
- Customer service
- Research
- Mid-level
- Paid holidays
- Retirement plan
Tier 2 Support Engineer
ECS Technology Solutions —Elkhorn, NE
- $75,000 - $92,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Desktop Support Engineer
Physicians Mutual Insurance Company, Inc. —Omaha, NE
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
11d
ITS Workstation Support Associate
Nebraska Wesleyan University —Lincoln, NE
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Service Delivery Technician - Kiewit Technology Group 1
Kiewit Corporation —Omaha, NE
- Overtime
- Office
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance

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desktop support jobs near nebraska

IT Service Desk Level 1 Engineer

Eakes Office Solutions -
Lincoln, NE

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Technical documentation
IT system monitoring
Incident Escalation
Network infrastructure
Driver's License
Attention to detail
Productivity software support
Computer hardware
Remote access software
Customer support ticket management
Network monitoring tools
Desktop administration
Escalation handling
Ticketing system technical support
System performance monitoring

Full Job Description

Job Overview:

The Level 1 Field Services Technician provides front-line technical support for client systems, devices, and networks within Eakes’ Managed IT division. This role is responsible for handling day-to-day service tickets, performing basic troubleshooting, and assisting in the maintenance of IT environments for our managed clients.

Ideal candidates will have some experience working in a Managed Service Provider (MSP) environment and be familiar with key tools such as ticketing systems, Remote Monitoring & Management (RMM) platforms, and Microsoft 365 administration. The position involves supporting desktops, laptops, printers, and network-connected devices, as well as escalating more complex issues to senior engineers when appropriate.

This is a full-time position with wages based on experience and certifications. The ideal candidate is detail-oriented, eager to learn, and comfortable working both independently and alongside other technical staff in client-facing situations.

Responsibilities:

· Contribute to a workplace culture consistent with Eakes’ mission, vision, and values.

· Demonstrate strong interpersonal and communication skills to ensure excellent client satisfaction.

· Respond to and resolve service tickets in the company’s PSA/ticketing system, ensuring all work is properly documented and time-tracked.

· Use Remote Monitoring and Management (RMM) tools to review alerts, perform maintenance tasks, and assist with patching or updates.

· Provide Level 1 technical support for desktops, laptops, printers, and network-connected devices in both onsite and remote settings.

· Assist senior engineers with network and server maintenance, deployments, and troubleshooting.

· Support users with Microsoft 365 account management, email setup, and related productivity tools.

· Perform basic diagnostics for connectivity, performance, and software issues, escalating complex cases when appropriate.

· Maintain accurate asset and configuration documentation within internal systems.

· Follow established workflows and contribute to the improvement of documentation, checklists, and standard operating procedures (SOPs).

· Participate in scheduled on-call rotations or after-hours maintenance windows as needed.

· Demonstrate professionalism and high emotional intelligence (EQ) when interacting with customers and peers.

· Stay current on emerging technologies, MSP tools, and best practices through ongoing learning and training opportunities.

· Perform other duties and assist with projects as assigned by management or senior technical staff.

Required Qualifications:

· Certification in at least one IT discipline relevant to this position (e.g., CompTIA A+, Network+, Microsoft certification, etc).

· 2–3 years of hands-on IT support experience, preferably in a Managed Service Provider (MSP) or multi-client environment.

· Familiarity with common MSP tools such as ticketing systems, Remote Monitoring & Management (RMM) platforms, and remote support utilities.

· Basic understanding of Microsoft 365 administration, Windows operating systems, and standard business network environments.

· Strong written and verbal communication skills, with the ability to clearly document work performed and communicate effectively with clients and teammates.

· Self-motivated and able to work independently while following established processes and escalation paths.

· Valid driver’s license and reliable transportation for on-site client visits.

· Willingness to occasionally work evenings or weekends during scheduled maintenance or on-call rotations.

Preferred Qualifications: We are willing to provide additional training on the technologies and services below, but you should already have a solid understanding of core IT support fundamentals.

· Basic understanding of Windows Server environments (2016 and newer), including common functions such as user management, file shares, and permissions.

· Familiarity with Active Directory, Group Policy, DNS, and DHCP concepts and how they relate to day-to-day troubleshooting.

· Experience installing Windows updates, security patches, and basic system maintenance on desktops and laptops.

· General knowledge of networking concepts such as IP addressing, subnetting, and connectivity troubleshooting.

· Exposure to configuring or supporting common network hardware (switches, routers, wireless access points).

· Experience working with security firewalls or UTM devices (WatchGuard, Meraki, or similar) is a plus.

· Familiarity with Microsoft 365 administration (licensing, mailbox setup, password resets, MFA configuration).

· Understanding of backup concepts and data recovery basics (local and cloud-based). · Exposure to VoIP or cloud-hosted phone systems preferred.

· Ability to learn new technologies quickly and apply that knowledge in client environments.

· Comfortable working both independently and as part of a team, occasionally assisting or learning from senior technicians.

· Able to lift, push, and pull IT equipment up to 50 pounds when deploying or servicing hardware on-site.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Relocation assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in nebraska

IT Service Desk Level 1 Engineer

SCITLS Help Desk Technician III

SCITLS Help Desk Technician III

Clinical Service Desk-Helpdesk-REMOTE-US

Help Desk Operations Specialist

Managed Services Help Desk Technician

Technology Support Technician

Desktop Support Engineer

IT Support Associate

Desktop Engineer I

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

IT Support Specialist

Field Support Technician

Epic Business Systems Analyst-remote-US

Clinical Service Desk- Epic-BA-Remote

Workstation Support Associate

Tier 2 Support Engineer

Desktop Support Engineer

ITS Workstation Support Associate

Service Delivery Technician - Kiewit Technology Group 1

I want to receive the latest job alert for desktop support in nebraska

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