Top 22 Desktop support technician Jobs in Nebraska

IT Service Desk Level 1 Engineer
Eakes Office Solutions —Grand Island, NE
- $50,000 - $60,000 a year
- Weekends as needed
- Ability to lift 50 pounds
- Driver's License
- In-person
- Relocation assistance
- Health insurance
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Managed Services Help Desk Technician
Hub Orion —Nebraska
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
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8d
Field Support Technician
ECS Technology Solutions —Elkhorn, NE
- $52,000 - $64,000 a year
- Full-time
- Hybrid work
- Background check
- Windows
- In-person
- Health insurance
- Dental insurance
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8d
IT Support Technician
North End Teleservices, LLC —Omaha, NE
- Full-time
- Computer Science
- Basic math
- English
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9d
PC Network Support Technician 2/3 - 19319 - Bellevue NE
Northrop Grumman —Bellevue, NE
- $44,400 - $87,900 a year
- Overtime
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
8d
IT Network Technician I
FIVE POINTS BANK —Grand Island, NE
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
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8d
IT Support Technician
Ideal Technology, Inc. —Omaha, NE
- $20 - $25 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- 401(k)
Quick Apply
11d
Helpdesk Technician
Bosselman Administrative Services, Inc —Grand Island, NE
- Full-time
- Computer Science
- English
- Research
- Disability insurance
- Health insurance
8d
Level III Engineer/Technician
TeamLogic IT, Lincoln, NE —Lincoln, NE
- $75,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid time off
- 401(k) matching
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Deskside Services Technician
Allied Digital Services Ltd. —Omaha, NE
- $22 - $25 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Escalation Engineer
Frankel —Omaha, NE
- Full-time
- Mid-level
- Office
- Mentoring
- Profit sharing
- Health savings account
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5d
IT Tech
Legends Global —Lincoln, NE
- Extended hours
- Mid-level
- Windows
- Microsoft Office
Microsoft Windows Field Deployment Technician
MKS2 Technologies —Omaha, NE
- $45,000 - $48,000 a year
- Weekends as needed
- Windows
- High school diploma or GED
- Clinic
Quick Apply
Managed Services Engineer III
HEARTLAND BUSINESS SYSTEMS LLC —Omaha, NE
- Full-time
- Azure
- Research
- Continuous improvement
- On-the-job training
Quick Apply
Biomed Engineer Technician III / Clinical Engineering
Children's Nebraska —Omaha, NE
- Weekends as needed
- Anatomy knowledge
- Critical & Intensive Care
- Operating room
IT Help Desk Technician
Elite Recruiting & Consulting Services —Alliance, NE
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Electro Mechanical Technician - 3rd Shift
Agility Fuel Systems LLC —Lincoln, NE
- Full-time
- Computer literacy
- English
- Mid-level
Quick Apply

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IT Service Desk Level 1 Engineer
Eakes Office Solutions —Grand Island, NE
Valid driver’s license and reliable transportation for on-site client visits. The Level 1 Field Services Technician provides front-line technical support for…
$50,000 - $60,000 a year
Quick Apply
MSP Customer Solutions Technician
HubWise Technology, Inc. —Omaha, NE
Respond to and resolve technical support requests via phone, email, and remote tools. Train and fine-tune AI agents to enhance automation and customer…
$55,000 - $75,000 a year
Quick Apply

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Bench Technician
Data Path Inc —Dublin, OH
You'll also help support the team by answering support calls and picking up ticket overflow as needed. While the role is primarily in-office, occasional travel…
$19 - $21 an hour
Quick Apply
4d

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IT Service Desk Level 1 Engineer

Eakes Office Solutions -
Grand Island, NE

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Technical documentation
IT system monitoring
Incident Escalation
Network infrastructure
Driver's License
Attention to detail
Productivity software support
Computer hardware
Remote access software
Customer support ticket management
Network monitoring tools
Desktop administration
Escalation handling
Ticketing system technical support
System performance monitoring

Full Job Description

Job Overview:

The Level 1 Field Services Technician provides front-line technical support for client systems, devices, and networks within Eakes’ Managed IT division. This role is responsible for handling day-to-day service tickets, performing basic troubleshooting, and assisting in the maintenance of IT environments for our managed clients.

Ideal candidates will have some experience working in a Managed Service Provider (MSP) environment and be familiar with key tools such as ticketing systems, Remote Monitoring & Management (RMM) platforms, and Microsoft 365 administration. The position involves supporting desktops, laptops, printers, and network-connected devices, as well as escalating more complex issues to senior engineers when appropriate.

This is a full-time position with wages based on experience and certifications. The ideal candidate is detail-oriented, eager to learn, and comfortable working both independently and alongside other technical staff in client-facing situations.

Responsibilities:

· Contribute to a workplace culture consistent with Eakes’ mission, vision, and values.

· Demonstrate strong interpersonal and communication skills to ensure excellent client satisfaction.

· Respond to and resolve service tickets in the company’s PSA/ticketing system, ensuring all work is properly documented and time-tracked.

· Use Remote Monitoring and Management (RMM) tools to review alerts, perform maintenance tasks, and assist with patching or updates.

· Provide Level 1 technical support for desktops, laptops, printers, and network-connected devices in both onsite and remote settings.

· Assist senior engineers with network and server maintenance, deployments, and troubleshooting.

· Support users with Microsoft 365 account management, email setup, and related productivity tools.

· Perform basic diagnostics for connectivity, performance, and software issues, escalating complex cases when appropriate.

· Maintain accurate asset and configuration documentation within internal systems.

· Follow established workflows and contribute to the improvement of documentation, checklists, and standard operating procedures (SOPs).

· Participate in scheduled on-call rotations or after-hours maintenance windows as needed.

· Demonstrate professionalism and high emotional intelligence (EQ) when interacting with customers and peers.

· Stay current on emerging technologies, MSP tools, and best practices through ongoing learning and training opportunities.

· Perform other duties and assist with projects as assigned by management or senior technical staff.

Required Qualifications:

· Certification in at least one IT discipline relevant to this position (e.g., CompTIA A+, Network+, Microsoft certification, etc).

· 2–3 years of hands-on IT support experience, preferably in a Managed Service Provider (MSP) or multi-client environment.

· Familiarity with common MSP tools such as ticketing systems, Remote Monitoring & Management (RMM) platforms, and remote support utilities.

· Basic understanding of Microsoft 365 administration, Windows operating systems, and standard business network environments.

· Strong written and verbal communication skills, with the ability to clearly document work performed and communicate effectively with clients and teammates.

· Self-motivated and able to work independently while following established processes and escalation paths.

· Valid driver’s license and reliable transportation for on-site client visits.

· Willingness to occasionally work evenings or weekends during scheduled maintenance or on-call rotations.

Preferred Qualifications: We are willing to provide additional training on the technologies and services below, but you should already have a solid understanding of core IT support fundamentals.

· Basic understanding of Windows Server environments (2016 and newer), including common functions such as user management, file shares, and permissions.

· Familiarity with Active Directory, Group Policy, DNS, and DHCP concepts and how they relate to day-to-day troubleshooting.

· Experience installing Windows updates, security patches, and basic system maintenance on desktops and laptops.

· General knowledge of networking concepts such as IP addressing, subnetting, and connectivity troubleshooting.

· Exposure to configuring or supporting common network hardware (switches, routers, wireless access points).

· Experience working with security firewalls or UTM devices (WatchGuard, Meraki, or similar) is a plus.

· Familiarity with Microsoft 365 administration (licensing, mailbox setup, password resets, MFA configuration).

· Understanding of backup concepts and data recovery basics (local and cloud-based). · Exposure to VoIP or cloud-hosted phone systems preferred.

· Ability to learn new technologies quickly and apply that knowledge in client environments.

· Comfortable working both independently and as part of a team, occasionally assisting or learning from senior technicians.

· Able to lift, push, and pull IT equipment up to 50 pounds when deploying or servicing hardware on-site.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Relocation assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in nebraska

IT Service Desk Level 1 Engineer

Managed Services Help Desk Technician

Field Support Technician

IT Support Technician

PC Network Support Technician 2/3 - 19319 - Bellevue NE

IT Network Technician I

IT Support Technician

Helpdesk Technician

Level III Engineer/Technician

Deskside Services Technician

Escalation Engineer

IT Tech

Microsoft Windows Field Deployment Technician

Managed Services Engineer III

Biomed Engineer Technician III / Clinical Engineering

IT Help Desk Technician

Electro Mechanical Technician - 3rd Shift

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