Top 11 It support specialist Jobs in Nevada, Mo

Client Support Technician #7500164
State of Missouri —Nevada, MO
- $41,996.62 - $57,300.14 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
7d
Campus IT Support Specialist
Cottey College —Nevada, MO
- Full-time
- Classroom
- Mid-level
- Windows
Quick Apply
3d
Technical Support Rep (Internet Connectivity)
InSite Support Services, Inc. —Nevada, MO
- Up to $13.75 an hour
- Entry level
- Paid training
- Health insurance
Traveling I.T Support Analyst
Chemtrade —United States
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance

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Client Support Technician #7500164

State of Missouri -
Nevada, MO

Apply Now

Job Details

Full-time
$41,996.62 - $57,300.14 a year
7 days ago

Benefits

Health insurance
Pension plan

Qualifications

Customer communication
Email customer support
Windows
Ladder use
Driver's License
Computer hardware
Desktop (troubleshooting support)
Remote access software
Desktop applications
Typing
Technical support via email
Desktop administration
VPN

Full Job Description

Job Summary - Why you’ll love this position

Job Location:

The office for this position is located at the DMH Southwest Community Services, 2041 A/B East Hunter St. Nevada, MO 64772.

Why you’ll love this position:

If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports Department of Mental Health (DMH); however, you may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Technology Services (CTS) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DMH Southwest Community Services Office in Nevada, MO and travel will be required to other State offices supported in the area.

Authorization to work in the United States is a prerequisite of employment. The Office of Administration, Information Technology Services Division (ITSD) will not sponsor applicants for work visas.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) within Client Technology Services (CTS).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

Responsibilities - What you’ll do

This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include:

Hardware support.
Software/application support.
Hardware deployment.
Inventory.
Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner).
Working with other ITSD functional teams.
Must be able to effectively communicate with customers, peers, vendors and management by phone, email and in person.

Qualifications - All you need for success

Ability to understand client needs and technical requirements and implement solutions.
Ability to identify and resolve various software issues.
Ability to respond to changing schedules and priorities.
Ability to collaborate with co-workers and other professionals.
Exceptional customer service skills and documentation skills.
Knowledge/experience in the desktop support area.
Experience with Microsoft Operating Systems and Applications, Active Directory, remote software tools, hardware support, VPN and BitLocker.
Ability to work well independently and as part of the team.
Adequate typing skills.
Ability to lift computer and printer equipment up to 50lbs.
Ability to safely use ladders up to 12 feet in height. This includes proper set up, stability maintenance and adherence to safety protocols.
Ability to travel, operate a motor vehicle and maintain a valid driver's license.
Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.
Typical qualifications: Associates degree and 0-3 years of information technology support experience. (Substitutions may be allowed.)

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The classification for this position is Client Support Technician; click for more information.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

If you have questions please contact: [email protected]

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.

Apply Now

Refine Your Search

it support specialist jobs in nevada, mo

Client Support Technician #7500164

Campus IT Support Specialist

Technical Support Rep (Internet Connectivity)

Traveling I.T Support Analyst

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