Top 885 Director, talent acquisition Jobs in Nevada

Director, Member Advocate Center
Costco Auto Program —Reno, NV
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Executive Director
Nevada Behavioral Health / NovumHealth —Reno, NV
- From $120,000 a year
- Full-time
- Background check
- LMFT
- Microsoft Excel
- Paid holidays
- Health insurance
Director of Clinical Services (RN) Home Health
Adaptive Home Health —Las Vegas, NV
- Full-time
- RN License
- Office
- Ability to lift 50 pounds
- Dental insurance
- Paid time off
Quick Apply
Human Resources Specialist - Accounting Assistant
Carter Agri Systems/Carter Griffin —Lund, NV
- Full-time
- Mid-level
- Administrative experience
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Director of Nursing (DNS)
Gardnerville Health and Rehabilitation —Gardnerville, NV
- $120,000 - $130,000 a year
- Full-time
- Nursing
- RN License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Director of Nursing Services
Recruiterie —Reno, NV
- $129,000 - $138,000 a year
- Full-time
- Nursing
- Doctoral degree
- RN License
- Paid holidays
- Disability insurance
Quick Apply
4d
Account Director
BRAINTRUST —Las Vegas, NV
- Full-time
- 7 years
- Marketing
- Office
- Health insurance
- Dental insurance
Quick Apply
Human Resources Manager
Novolex —Reno, NV
- $85,000 - $95,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Wellness program
- Paid parental leave
Safety Director
RHP Mechanical Systems —Reno, NV
- Full-time
- Background check
- CPR Certification
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Academy Director
Kiddie Academy of Henderson —Henderson, NV
- From $50,000 a year
- Full-time
- Background check
- Classroom
- Childcare
- Health insurance
- Paid time off
Quick Apply
Director of Maintenance (DOM) FAA Part 135 Operator Passenger Tours
Grand Canyon Scenic Airlines —Boulder City, NV
- $90,000 - $120,000 a year
- Full-time
- Background check
- 3 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Talent Acquisition Specialist
UCP Staffing —Reno, NV
- From $45,000 a year
- Full-time
- Bilingual
- Background check
- Spanish
- Paid holidays
- Health insurance
Quick Apply
Wellness Director LPN $4,750 Sign-On Bonus Offered!
Brookdale Senior Living Inc. —Reno, NV
- $75,830 - $106,901 a year
- Weekends as needed
- LVN
- RN License
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Executive Director - Senior Living Community
LeaderStat —Reno, NV
- $135,000 a year
- Email
- Customer service
- Residential
- Senior level
Quick Apply
Regional Director
Driveline —Reno, NV
- $60,000 - $65,000 a year
- Full-time
- Merchandising
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
DIRECTOR (FULL TIME DAYS) EMERGENCY
Summerlin Hospital Medical Center —Las Vegas, NV
- Full-time
- Nursing
- Management
- RN License
- Health insurance
- Dental insurance
Executive Director $5,000k Sign On
Brookdale Senior Living Inc. —Reno, NV
- $100,940 - $128,580 a year
- Nights as needed
- Writing skills
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Director of Surgical Services
Medical Edge Recruitment —Las Vegas, NV
- $123,000 - $185,000 a year
- Urgently hiring
- Acute care
- Nursing
- Surgery
Quick Apply
Director of Nursing (DON)
The Heights of Summerlin —Las Vegas, NV
- $150,000 - $165,000 a year
- Nursing
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Housing Director
Reno-Sparks Indian Colony —Sparks, NV
- $101,732.80 - $125,112.00 a year
- Full-time
- Background check
- Finance
- Administrative experience
- Health insurance
- Dental insurance

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Director, Member Advocate Center

Costco Auto Program -
Reno, NV

Quick Apply

Job Details

Full-time
$100,000 - $110,000 a year

Qualifications

Optimizing workflow processes
Staff performance monitoring
Staff supervision
Microsoft Outlook
Team supervision
Managing teams in a customer support role
Phone communication
Coaching
Customer satisfaction tracking
Employee relationship building
Metrics Reporting
Talent development
Team development
Quality performance measurement
Mentoring
Data interpretation
Process improvement planning
Call center management
Senior leadership
Client interaction via phone calls

Full Job Description

Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide strong, dynamic leadership that mentors, develops, and guides team members of all levels
Planning and management of staff, with an emphasis on recruiting and retaining all promotional staff through strategic workforce planning.
Organizes, oversees and assumes responsibility for contact center operations such as customer phone calls and emails, daily personnel activities, schedules and training, customer service and other administrative duties.
Manages performance to meet and exceed team and company performance goals and KPI’s such as Service Level, Average Speed of Answer, Abandon percentage, etc.
Tracking and reporting performance metrics to include call efficiency, satisfaction rates, staffing utilization and turnover.
Monitoring results of Quality Assurance (QA) programs fostering continuous performance improvement
Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delegation of duties, staffing levels and supervision
Works with the department Managers and Supervisors to fulfill department staffing objectives by reviewing headcount, workload and shift requirements.
Collaborates with Managers and Supervisors on ensuring job expectations are communicated appropriately to all staff.
Ensures that all Managers and Supervisors are continually monitoring, appraising, coaching and reviewing all staff.
Planning and reviewing compensation
Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Ensuring detailed records of communications are kept in database.
Conduct cross- departmental training sessions before, during, and after the launch of a promotion.
Contribute towards the completion of projects as work volume requires. Including, but not limited to escalated member and dealer issues.
Other duties as assigned

Requirements:

10 years of Call center experience in a managerial role (customer service preferred)
Bachelor's degree preferred or equivalent combination of education and experience.
Minimum of 7 years’ experience leading high performing team
Proficient in MS Office Suite (Outlook, Word, PowerPoint, Excel)
Proven leadership and management skills
Proven experience managing KPI’s (metrics related to member satisfaction, performance levels related to inbound/outbound calls)
Ability to mentor, empower and develop employees
Superb decision making and problem-solving skills
Strong analytic skills
Takes initiative with strong planning and organizational skills
Excellent oral and written communication skills
Excellent customer service skills and phone etiquette
Flexible and able to adapt to change in a fast-paced environment
Positive thinker, able to stay calm under pressure
Excellent interpersonal skills with ability to work with all levels of Senior Management
Takes initiative towards process improvement to gain efficiencies within the department
Ability to establish and maintain effective working relationships with all levels of managers and staff
Must possess strong work ethic for success in a fast-paced dynamic work environment

Quick Apply

Refine Your Search

director, talent acquisition jobs in nevada

Director, Member Advocate Center

Executive Director

Director of Clinical Services (RN) Home Health

Human Resources Specialist - Accounting Assistant

Director of Nursing (DNS)

Director of Nursing Services

Account Director

Human Resources Manager

Safety Director

Academy Director

Director of Maintenance (DOM) FAA Part 135 Operator Passenger Tours

Talent Acquisition Specialist

Wellness Director LPN $4,750 Sign-On Bonus Offered!

Executive Director - Senior Living Community

Regional Director

DIRECTOR (FULL TIME DAYS) EMERGENCY

Executive Director $5,000k Sign On

Director of Surgical Services

Director of Nursing (DON)

Housing Director

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