Top 12 Desktop technician Jobs in New Albany, In

Senior Desktop Support Technician
Brook + Whittle —New Albany, IN
- $75,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Opportunities for advancement
IT Help Desk Technician
Talon Logistic Services, LLC —New Albany, IN
- Mid-level
- Windows
- Warehouse
- Health savings account
- Paid holidays
Quick Apply
Helpdesk Technician
Thrive —Louisville, KY
- On call
- Remote
- Windows
- 1 year
- Restaurant experience
IT Technician
Churchill Downs Racetrack —Louisville, KY
- Weekends as needed
- Background check
- Research
- Mid-level
Quick Apply
IT Desktop Support
Axiom Technologies —Shepherdsville, KY
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Technology Support Technician
Borden-Henryville School Corporation —Memphis, IN
- From $30,000 a year
- Full-time
- School experience
- Google Workspace
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Systems and Infrastructure Technician
Class Act Federal Credit Union —Louisville, KY
- $26 - $30 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Commercial Vehicle Inspector
Beacon Inspection —Louisville, KY
- $65 an hour
- Contract
- Hybrid work
- ASE Certification
- Mid-level
- Driver's License
- Mileage reimbursement
Quick Apply
Engineer: Tier 1 (On-site)
Trace3 —Louisville, KY
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
Engineer: Tier 2 (On-site)
Trace3 —Louisville, KY
- $85,000 - $95,000 a year
- 5 years
- English
- Research
- Health savings account
- Disability insurance

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Talon Logistic Services, LLC —New Albany, IN
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
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desktop technician jobs near new albany, in

Senior Desktop Support Technician

Brook + Whittle -
New Albany, IN

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Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Opportunities for advancement

Qualifications

Desktop computer repair
Authentication
Customer communication
Serving clients
IT user and group management
Laptop (troubleshooting support)
In-person customer service
Windows
Printer (troubleshooting support)
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer management
Technical customer support for office equipment
macOS
Desktop administration
Peripheral hardware support
IT department experience

Full Job Description

Description:

Reporting to the Manager of IT Support, the Senior Desktop Support Technician is a highly visible, hands-on IT professional responsible for delivering exceptional end-user support remotely to all of our locations while also serving as a trusted on-site technical resource.

This position is often viewed as the face of IT, with the expectation of providing exceptional customer service to our internal customers as well as providing clear and frequent communication on the status of issues. Critical responsibilities include thorough documentation of issue resolution, collaboration with other members of the IT Support teams throughout the organization, and as necessary, issue escalation to our IT Infrastructure Team.

Essential Functions:

Provide excellent IT support to our organization both in-person and remotely
Support a variety of technologies including but not limited to:
- Windows 10, Windows 11 and MacOS clients
- Microsoft Teams and OneDrive
- Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Local and network printers, copiers, and label printers
- Multi-Factor Authentication (MFA) user configuration and troubleshooting
- Mobile devices (connectivity to WiFi, and configuration of email client)
- Business Applications such as ERP systems
- Adobe Creative Suite
Create and Manage Users in Active Directory and Office365
Update drivers and apply firmware updates as part of troubleshooting process
Work closely with stakeholders to identify potential problem areas and develop solutions
Share knowledge with other team members and document solutions to IT problems
Support special projects and initiatives
Perform on-site troubleshooting and escalations

Requirements:

Skills:

Positive attitude, patience, strong customer service mentality, and excellent verbal and written communication skills
Advanced problem-solving and troubleshooting skills with a keen attention to detail
Skilled in supporting both Windows and Mac clients
Hardware support (laptops, desktops, peripherals, printers, etc.)
Microsoft Active Directory User management
Imaging and Disk Duplication technology
Desire to continually learn new technologies and improve skill set
Comfortable in a fast-paced environment, managing multiple issues/projects simultaneously

Qualifications:

5+ years of full-time experience providing IT support. Experience supporting a multi-site organization is preferred.
Experience providing in-person and remote support
Ability to work on-site 5 days per week with occasional remote flexibility
Bachelor’s degree in IT or related field preferred but not required

About Us

Brook & Whittle Ltd. is one of North America’s leading Sustainable Labeling Solutions providers, producing pressure sensitive labels, shrink sleeves and flexible packaging for many of the nation’s leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals. The company’s rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements. Wouldn’t it be cool to go into a store, pick up a product and say “we make that label!”

Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure.

We believe people are our greatest asset. Thus, we highly value individuals of strong character with drive, ambition and creativity. Relationships are our cornerstone whether it be clients, vendors or co-workers. We are the best at what we do and are looking for an exceptional individual to join our growing organization.

AAP/EEO Statement

Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brook & Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Brook & Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Brook & Whittle LTD’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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desktop technician jobs in new albany, in

Senior Desktop Support Technician

IT Help Desk Technician

Helpdesk Technician

IT Technician

IT Desktop Support

Technology Support Technician

Systems and Infrastructure Technician

Commercial Vehicle Inspector

Engineer: Tier 1 (On-site)

Engineer: Tier 2 (On-site)

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