Top 77 helpdesk support Jobs in new albany oh

Technical Service Analyst
MedBen —Newark, OH
- Weekends as needed
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Part Time Onsite IT Support
Miles IT —Columbus, OH
- $30 an hour
- Part-time
- Spanish
- Mid-level
- Windows
- Flexible schedule
IT Help Desk Analyst
3C Industries, Inc. —Columbus, OH
- $30 - $32 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
6d
Healthcare IT Specialist
OFFOR HEALTH —Columbus, OH
- $37 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Data Center Technician, Sever Operations
Google —New Albany, OH
- $78,500 - $110,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
2d
IT Helpdesk Support
American Freight Management Company —Dublin, OH
- $17 - $25 an hour
- Computer Science
- Mid-level
- Analysis skills
Quick Apply
IT Support Consultant
Velocity IT Solutions —Westerville, OH
- $68,000 - $70,000 a year
- Extended hours
- Background check
- English
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
7d
IT Support Analyst
City Barbeque, LLC —Dublin, OH
- $26 - $30 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
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Information Technology Administrator
BEHAVIORAL HEALTHCARE PARTNERS of Central Ohio —Newark, OH
- $30 - $41 an hour
- Full-time
- Mid-level
- In-person
- Associate's degree
- Health savings account
- Health insurance
Quick Apply
8d
Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Tech Support Lead
The Christian and Missionary Alliance —Reynoldsburg, OH
- $59,000 - $69,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Mid-level
- 3 years
- Paid jury duty
- Health savings account
Desktop Support Engineer (Dispatch /Part-Time) Columbus, – Ohio
Axiom Technologies —Columbus, OH
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
2d
TP- HELP DESK TECHNICIAN
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Field Technician
Vinson Group —Columbus, OH
- $0.70 per mile
- Overtime
- Classroom
- Computer science
- Clean driving record
- Mileage reimbursement
- Paid holidays
Quick Apply
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
IT Systems Analyst
AssetWatch, Inc. —Columbus, OH
- Remote
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
- Retirement plan
Quick Apply
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
IT Support Specialist I
Gifthealth Inc —Columbus, OH
- $54,000 - $64,000 a year
- Full-time
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
13d
IT Specialist
PrimaryOne Health —Columbus, OH
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Disability insurance
13d
Security Specialist Associate — Vulnerability Management Dispositioning Analyst
AEP Service Corporation —Columbus, OH
- $74,551.00 - $93,188.50 a year
- Full-time
- Background check
- Writing skills
- Research
- Tuition reimbursement
5d

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helpdesk support jobs near new albany oh

Technical Service Analyst

MedBen
Newark, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Computer science
Operating systems
Computer Science
Computer hardware
Associate's degree

Full Job Description

Position Description – Exempt

Position Title: Technical Services Analyst – Level 1 or 2

Department: Information Systems Reports to: System Administrator

Work Location: In-house

Job Summary

Under the supervision of the System Administrator, the Technical Services Analyst position maintains a 24/7 production environment via internal and external computer hardware, operating systems, networks, configuration, connectivity, setup, password management, and security of data.

Responsibilities / Duties

Provides a 24/7 stable, secure technical environment by maintaining health, stability, security, and functionality of all network connections, networking hardware, and equipment,
Ensures accurate schedules and logs of operations activities, and timely communications to impacted users
Works with Technical Services team on design, recommendations, development, maintenance, integration, support, growth, and security of network infrastructure and legacy systems and applications
Provides technical support to new and existing users on all equipment needs, including workstations, telephones, printers, security software, systems, back-up systems, and ancillary equipment
Monitors the status of servers, software, firewalls, and switches
Participates in upgrades to hardware and software
Maintains current documentation on the network configuration, Disaster Recovery documents, system downtime records, equipment inventory, offsite access, and ISO Documentation of work instructions
Remotely monitor systems for issues via Remote PC and Cell Phone
Daily and monthly monitoring and reconcilement of various operations activities in accordance with department processes
Maintains and monitors new, changed, and termed user functions, including suspect suspicious activity
Completes various daily and monthly reporting per department processes
Perform all other duties as assigned by senior management.

Work Location and Schedule

This position is in-office with capability to work remotely when department is fully staffed, and new hire has completed all required training.

Department coverage in-office between the hours of 7am and 5pm, Monday – Friday
On-call duty requires the Technical Services Analyst to be located within a 45-minute commute to the office
Position may be required to be onsite on a previously scheduled remote work day due to emergencies or staffing needs

Physical Requirements

Position generally requires extended periods of sitting or use of a standing desk if preferred. Additional physical requirements include:

Ability to lift, carry and move PC’s, monitors, servers, and network equipment
Ability to pull wire both in ceilings and at baseboard level
Ability to stand or crouch for extended periods while resolving hardware issues

Placement Criteria

Analyst 1:

6-12 months Help Desk, Technical Support, and/or Network Administration work experience preferred
CompTIA, Cisco, and/or Microsoft Certifications a plus
Demonstrated ability to problem-solve and meet deadlines
Effective written and verbal communication skills
Must be customer-oriented and able to adapt to MedBen’s corporate culture.
Must be available to work evenings and weekends as required for on-call monitoring, installations, upgrades, or problem resolution

Analyst 2:
Promotion to, or consideration for, Analyst 2 will be determined by the interviewing manager and supervisor. The following criteria will be considered:

More than 1 year of previous work experience in the area of Help Desk, Technical Support, and Network Administration
Associate degree in computer science or related field, required
Four-year degree in Computer Science or related field, preferred
Demonstrated competency in setting up and maintaining servers in a virtual environment
Demonstrated competency in MS Exchange, Active Directory, Cisco, firewalls, and switches
Demonstrated competency working with storage devices, and security and virus protection software

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

Do you currently reside in central Ohio?

Experience:

Help Desk, Technical Support and/or Network Administration: 1 year (Required)

Work Location: Hybrid remote in Newark, OH 43055

Quick Apply

Refine Your Search

helpdesk support jobs in new albany oh

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Tech Support Lead

Desktop Support Engineer (Dispatch /Part-Time) Columbus, – Ohio

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Tier 1 Technical Support Specialist

IT Support Specialist I

IT Specialist

Security Specialist Associate — Vulnerability Management Dispositioning Analyst

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