Top 168 Patient services representative Jobs in New Bedford, Ma

Customer Success Representative
Reliable Respiratory —Dartmouth, MA
- $30 an hour
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Patient Access Representative
Southcoast Health System, Inc. —Dartmouth, MA
- $17.86 - $28.06 an hour
- Overtime
- Surgery
- Computer literacy
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
7d
Clerical Coordinator
Southcoast Health System, Inc. —New Bedford, MA
- $17.68 - $25.46 an hour
- Overtime
- High school diploma or GED
- Data entry
- ER
- 403(b) matching
- Tuition reimbursement
Patient Registration Float
GREATER NEW BEDFORD COMMUNITY HEALTH CENTER —New Bedford, MA
- $20.00 - $24.46 an hour
- Weekends as needed
- Spanish
- Patient monitoring
- Microsoft Office
Quick Apply
Public Safety Mont-Front Desk
Southcoast Health System, Inc. —New Bedford, MA
- $19.50 - $27.50 an hour
- Overtime
- Hospital
- Administrative experience
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Patient Access Rep-Rehab
Southcoast Health System, Inc. —New Bedford, MA
- $17.86 - $28.76 an hour
- Overtime
- Hospital
- Customer service
- Computer literacy
- 403(b) matching
- Tuition reimbursement
Patient Access Intake Representative (Urgent Care)
Southcoast Health System, Inc. —Fairhaven, MA
- $17.86 - $28.76 an hour
- Overtime
- Urgent Care
- 3 years
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Patient Service Representative
Eye Health Vision Clinics —Dartmouth, MA
- $17.75 - $19.50 an hour
- High school diploma or GED
- Continuous improvement
- Driving
Quick Apply
7d
Centralized Scheduler
Southcoast Health System, Inc. —Fairhaven, MA
- $18.88 - $30.44 an hour
- Overtime
- Hybrid work
- Mid-level
- Office
- 3 years
- 403(b) matching
- Tuition reimbursement
6d
Administrative Assistant
High Point & Affiliated Organizations —New Bedford, MA
- $21 - $26 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Current TB test
- Continuing education credits
- Disability insurance
Quick Apply
Wellness Center Evening Receptionist
Optimal Health Mind Body Wellness Center —Fall River, MA
- From $20 an hour
- Part-time
- Organizational skills
- In-person
- Communication skills
- Paid time off
- 401(k) matching
Quick Apply
Patient Services Advisor
Southcoast Health System, Inc. —Fairhaven, MA
- $17.86 - $28.76 an hour
- Overtime
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- 403(b) matching
- Tuition reimbursement
13d
Dental Receptionist
New England Dental Specialists —New Bedford, MA
- $19 - $24 an hour
- Part-time
- Spanish
- Dental office
- Pediatrics
- Free parking
- Paid training
Quick Apply
Front Desk Associate
Beltone New England —Dartmouth, MA
- $19 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Dental Receptionist
Advanced Dental Care of Falmouth —Falmouth, MA
- From $16 an hour
- 8 hour shift
- Bilingual
- Dental office
- Customer service
- Health insurance
- 401(k)
Quick Apply
Patient Care Coordinator
Alpha Dental Center —Halifax, MA
- $18 - $20 an hour
- Part-time
- Dental office
- Patient care
- Entry level
- Paid holidays
- Health insurance
Quick Apply
5d
Patient Check-In Representative
UnitedHealth Group —Plymouth, MA
- $16 - $29 an hour
- Full-time
- Hospitality
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Patient Services Ambassador (Dietary Aide)
Southcoast Health System, Inc. —New Bedford, MA
- $16.64 - $23.57 an hour
- Overtime
- Hospital
- High school diploma or GED
- In-person
- 403(b) matching
- Tuition reimbursement
13d
Personal Assistant/Dental receptionist
Yazbeck Dental Studio —North Dartmouth, MA
- $16 - $30 an hour
- Part-time
- Dental office
- Computer literacy
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
2d
Patient Access Representative
BayMark Health Services —New Bedford, MA
- $19.00 - $24.40 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid jury duty
- Disability insurance

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Customer Success Representative

Reliable Respiratory -
Dartmouth, MA

Quick Apply

Job Details

$30 an hour

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of the following offices: Worcester, Merrimack, Dartmouth

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

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Refine Your Search

patient services representative jobs in new bedford, ma

Customer Success Representative

Patient Access Representative

Clerical Coordinator

Patient Registration Float

Public Safety Mont-Front Desk

Patient Access Rep-Rehab

Patient Access Intake Representative (Urgent Care)

Patient Service Representative

Centralized Scheduler

Administrative Assistant

Wellness Center Evening Receptionist

Patient Services Advisor

Dental Receptionist

Front Desk Associate

Front Desk Dental Receptionist

Patient Care Coordinator

Patient Check-In Representative

Patient Services Ambassador (Dietary Aide)

Personal Assistant/Dental receptionist

Patient Access Representative

I want to receive the latest job alert for patient services representative in new bedford, ma

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