Top 12 Customer care coordinator Jobs in New Bern, Nc

Patient Service/Front Desk Coordinator
MyEyeDr. —New Bern, NC
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Front Office Coordinator, Part-Time - New Bern, NC
Pivot Physical Therapy —New Bern, NC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
Referral Coordinator
Hakuna Wellness Center —New Bern, NC
- $17 an hour
- Part-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
10d
Insurance Coordinator
Fresenius Medical Care —New Bern, NC
- Full-time
- Customer service
- Mid-level
- Clinic
Patient Services Coordinator
Easterseals PORT Health —New Bern, NC
- $15 an hour
- Email
- Adults
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Coordinator
Easterseals PORT Health —New Bern, NC
- $14 - $16 an hour
- Email
- Adults
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Office Specialist III- Radiation/Oncology
CarolinaEast Health System —New Bern, NC
- $15.27 - $23.67 an hour
- PRN
- Hospital
- Customer service
- Medical office experience
Pre-Certification Coordinator, CEP Orthopedics-New Bern
CarolinaEast Health System —New Bern, NC
- $15.88 - $24.61 an hour
- Full-time
- Hospital
- Physical & Rehabilitation Medicine
- Mid-level
PRN Pre-Certification Coordinator-CIM-Endoscopy
CarolinaEast Health System —New Bern, NC
- $15.88 - $24.61 an hour
- PRN
- Hospital
- Physical & Rehabilitation Medicine
- Mid-level

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Patient Service/Front Desk Coordinator

MyEyeDr. -
New Bern, NC

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Collaborate with healthcare professionals
In-person patient registration
Patient question and concern management
Phone communication
Medical insurance coverage verification
Computer literacy
In-person customer service
Health insurance customer support
Administrative experience
Medical administrative support
Computer skills
Multi-line phone systems
Clerical experience
Customer interaction during outreach
Communication skills
Patient scheduling via phone
Entry level
Office phone management
Under 1 year

Full Job Description

Description

About the role
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.

You Will

Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience

About You

Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and written communication skills
Professional attitude and ability to problem solve and respond to patient service requests

Growth With Us

Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401K with competitive company match
Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now

Refine Your Search

customer care coordinator jobs in new bern, nc

Patient Service/Front Desk Coordinator

Front Office Coordinator, Part-Time - New Bern, NC

Referral Coordinator

Insurance Coordinator

Patient Services Coordinator

Patient Service Coordinator

Office Specialist III- Radiation/Oncology

Pre-Certification Coordinator, CEP Orthopedics-New Bern

PRN Pre-Certification Coordinator-CIM-Endoscopy

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