Top 3 Hotel manager Jobs in New Bern, Nc

Guest Service Manager - Springhill Suites New Bern
Springhill Suites by Marriott New Bern, NC —New Bern, NC
- From $50,000 a year
- Overnight shift
- Mid-level
- Hotel
- Team management
- Health savings account
- Health insurance
Quick Apply
2d
Food and Beverage Manager
Tapestry Hotel - Compass Rose Restaurant —New Bern, NC
- $50,000 - $55,000 a year
- 8 hour shift
- Hospitality
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8h

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Guest Service Manager - Springhill Suites New Bern

Springhill Suites by Marriott New Bern, NC -
New Bern, NC

Quick Apply

Job Details

Full-time
From $50,000 a year
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Proactive hotel and accommodations guest assistance
Accounts receivable management
Team leadership
Greeting customers
Accounts payable management
Team management
Hotel guest account management
Venue guest services
Leadership
Hotel experience

Full Job Description

Come join our FCM Family at Springhill Suites by Marriott New Bern, NC!

About the Job

The Guest Services Manager is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and accounting department. This position must display an exemplary example for the staff to follow.

The employee must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities. Must be knowledgeable about daily hotel accounting practices like daily reporting, accounts payable, and accounts receivable. Appearance must be neat and professional at all times. This person should be caring, friendly and prepared to listen and respond to the guests' needs and/or inquiries. They must immediately make eye contact with and acknowledge the guests' presence upon arrival while showing the guest respect throughout the conversation. They must complete the check in/check out process quickly and efficiently.

**This is a brief summary of anticipated job duties. Upon interview a more detailed job description will be available.**

About us

FCM Hotels, Inc. is a creative, energetic, and passionate company, dedicated to the highest standard of service and quality in the hospitality industry. Since 1989, FCM Hotels, Inc. has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. The Company was created on the philosophy and vision should be aligned with its' ownership values and expectations, focusing on financial success through providing excellent customer service and high-quality accommodations. This philosophy created a management culture that has proven very successful.
At FCM, we strive to be the employer of choice. We work to create an environment where each team member can achieve their full potential, and in doing so, directly impact the growth and success of our hotels. The people within our organization represent the values, priorities, philosophies, and ethics of not only themselves, but also the hotel, ownership, and FCM.
www.fcmhotels.net

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Experience:

Hotel Front Desk: 1 year (Required)
Leadership: 3 years (Required)
Hotel: 2 years (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

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hotel manager jobs in new bern, nc

Guest Service Manager - Springhill Suites New Bern

Food and Beverage Manager

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