Top 22 Entry level technical support Jobs in New Braunfels, Tx

IT TECHNICIAN - HYBRID
SJRC Texas Inc —New Braunfels, TX
- $45,000 - $50,000 a year
- Hybrid work
- HIPAA
- Mid-level
- Microsoft Office
Quick Apply
Help Desk Technician (Entry Level)
JOHNSON BROS BAKERY SUPPLY INC —San Antonio, TX
- $17 - $20 an hour
- ERP systems
- Computer networking
- Data entry
- AD&D insurance
- Disability insurance
Quick Apply
1d
Computer Technician I - J-TECH - 2026-2027
Judson Indep School District —Live Oak, TX
- $25.08 an hour
- Extended hours
- Background check
- Clean driving record
- Customer service
7d
Financial Customer Service Representative
TaskUs —New Braunfels, TX
- From $16 an hour
- Full-time
- Remote
- High school diploma or GED
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Software Support Analyst
Choice Staffing —San Antonio, TX
- Communication skills
- Entry level
Quick Apply
1d
Sales/Customer Service Representative
TaskUs —New Braunfels, TX
- From $20 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
13d
Support Analyst
Choice Staffing —San Antonio, TX
- Communication skills
- Entry level
Quick Apply
1d
Remote Technical Support Representative
OneSupport —San Marcos, TX
- From $12 an hour
- Spanish
- Research
- Residential
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Spectrum —San Antonio, TX
- $20 an hour
- Weekends as needed
- Computer literacy
- English
- Residential
- Paid training
- Opportunities for advancement
13h
Help Desk
Brundage Management Inc. —San Antonio, TX
- $23 an hour
- Full-time
- Background check
- Spanish
- Office
- Paid holidays
- Health insurance
Quick Apply
Project Field Technician
Silotech Group Inc —San Antonio, TX
- Full-time
- Windows
- High school diploma or GED
- In-person
- Opportunities for advancement
Linux Support Technician
TKC Holdings —San Antonio, TX
- $16 - $19 an hour
- Overtime
- Mid-level
- Windows
- Trade school
- AD&D insurance
- Disability insurance
Customer Service Representative (CSR) – Industrial Contractor Support
SPECIALTY COATING PRODUCTS —San Antonio, TX
- $18 - $25 an hour
- 8 hour shift
- Customer service
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
14d
Bilingual Customer Service Representative
TKC Holdings —San Antonio, TX
- $17 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- AD&D insurance
- Disability insurance
9d

Other jobs to consider

Find your next job by exploring related positions.

Entry-Level Chemist
Noah Chemicals —San Antonio, TX
Support chemical manufacturing operations by providing technical oversight of work orders and developing work instructions. Ability to lift up to 50 pounds.
$23 - $26 an hour
Quick Apply
15h
Help Desk Technician (Entry Level)
JOHNSON BROS BAKERY SUPPLY INC —San Antonio, TX
Interest in the IT field, including communications technology, A/V, hardware, and software. Basic technical knowledge to troubleshoot the individual components…
$17 - $20 an hour
Quick Apply
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for entry level technical support in new braunfels, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

entry level technical support jobs near new braunfels, tx

Bilingual Customer Service Associate jobs in San Antonio, TX

Software Analyst jobs in San Antonio, TX

Customer Service Representative jobs in San Antonio, TX

Support Analyst jobs in San Antonio, TX

Customer Service Representative jobs in New Braunfels, TX

Support Technician jobs in San Antonio, TX

Field Technician jobs in San Antonio, TX

Helpdesk Technician jobs in San Antonio, TX

Helpdesk Specialist jobs in San Antonio, TX

IT Technician jobs in New Braunfels, TX

Customer Service jobs in Macon, GA

Associate Attorney jobs in Connecticut

Bilingual Customer Service Associate jobs in Polk County, FL

Cabin Service jobs in Los Angeles International Airport, CA

Bilingual Customer Service Associate jobs in Conroe, TX

Bilingual Customer Service Associate jobs in Dallas, TX

Bilingual Customer Service Associate jobs in Saint Paul, MN

Remote Customer Support jobs in Hayward, CA

Software Developer jobs in San Diego, CA

Software Developer jobs in Omaha, NE

IT TECHNICIAN - HYBRID

SJRC Texas Inc -
New Braunfels, TX

Quick Apply

Job Details

$45,000 - $50,000 a year

Qualifications

Customer communication
IT department experience

Full Job Description

This position has a hybrid schedule and will be required to be on site at our Bulverde, New Braunfels and San Antonio locations as needed.

PRIMARY FUNCTION/RESPONSIBILITY

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Manage customer experience for employees and contractors submitting technology related service requests. Communicate effectively with internal and external customers about the resolution of their service requests. Provide routine training and support in the use of company technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide technical assistance and support for incoming service requests and issues related to computer systems, software, and hardware via multiple modalities (phone, email, in-person) based on the individual preferences of internal and external customers.
Document all efforts for incoming requests within an electronic system to track tickets.
Communicate (written and orally) regarding all efforts made through the assignment, troubleshooting and resolution of issue.
Triage customer need, providing immediate support for routine requests as assigned per department SLA.
Escalate high-priority requests or tickets outside of expertise to Senior Technician appropriately.
Proactively follow up with customers with pending requests to let them know the status of the issue and a timeline when they can expect it to be resolved.
Install, modify, and repair computer hardware and software.
Clean-up/reset computers, removing unwanted, unwarranted software, returning to initial system delivery state.
Run diagnostic programs to resolve problems for endpoints, cell phone and peripherals.
Diagnose technical problems with endpoint connectivity to Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Set up computers and equipment as requested for routine business needs including but not limited to department needs, device lifecycle and reasonable accommodations for staff members.
Travel as needed (30%) between facilities in San Antonio, New Braunfels, and Bulverde, TX.
Meet vendors and provide them with appropriate access to facilities.
Work independently on special projects under direction of the IT leadership.
As assigned, act as part of a Cybersecurity Incident Response Team under the direction of the Cybersecurity Analyst and IT management.
Performs other related duties as assigned.

QUALIFICATIONS

Required:

1+ years’ applicable Information Technology experience

Preferred:

Associate degree from an accredited college or university in technology or related field

Certifications: ITIL v4 Foundations, CompTIA A+, Microsoft and/or Google IT Support Certificate

Knowledge of commonly used concepts, practices, and procedures within the field of social services, including HIPAA and other privacy laws, preferred. Experience supporting clients in a fully cloud Microsoft platform environment, Office 365, Entra ID, DocuSign, and VoIP platforms.

PHYSICAL/MENTAL REQUIREMENTS

Pick up or move light equipment.
Body mobility to stoop, kneel, bend, reach, and walk.
Light to moderate lifting.
Must have the ability to communicate both verbally and in writing.
Light and ventilation are found in a typical home setting.
Campuses are smoke-free, except on permitted campuses in designated areas.
Possible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.

DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS

Supervised by: Director of IT

Supervises: N/A

Quick Apply

Refine Your Search

entry level technical support jobs in new braunfels, tx

IT TECHNICIAN - HYBRID

Help Desk Technician (Entry Level)

Computer Technician I - J-TECH - 2026-2027

Financial Customer Service Representative

Software Support Analyst

Sales/Customer Service Representative

Support Analyst

Remote Technical Support Representative

Customer Service Representative

Help Desk

Project Field Technician

Linux Support Technician

Customer Service Representative (CSR) – Industrial Contractor Support

Bilingual Customer Service Representative

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for entry level technical support in new braunfels, tx

Explore jobs in more locations

ESSENTIAL DUTIES AND RESPONSIBILITIES

Job Seeker Tools

Employer Tools

Browse

Stay Connected