Top 11 Guest service agent Jobs in New Castle Pa

Front Desk Agent
Comfort Suites Youngstown North —Youngstown, OH
- From $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Free parking
- Health insurance
Quick Apply
Front Desk Agent - Marriott
CUSA, LLC —Slippery Rock, PA
- $12 - $13 an hour
- Full-time
- Hotel
- Front desk
- Entry level
Quick Apply
Guest Service Agent
OTH Hotels Resorts —Youngstown, OH
- $13 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
7d
Guest Service Agent
DoubleTree by Hilton Youngstown Downtown —Youngstown, OH
- $13 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
7d
Front Desk Agent
Home2 Suites by Hilton Youngstown —Youngstown, OH
- $13 - $14 an hour
- 8 hour shift
- Hotel
- Organizational skills
- In-person
Quick Apply
10d
Front Desk Agent/Night Auditor
Ramada Beaver Falls —Beaver Falls, PA
- From $11 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Employee discount
Quick Apply
6d
Night Auditor/Front Desk Clerk
Best Western Plus Dutch Haus Inn & Suites —Columbiana, OH
- From $12 an hour
- Part-time
- Writing skills
- Hotel
- US work authorization
- Dental insurance
- Vision insurance
Quick Apply
Hotel Front Desk Clerk
Fairfield Inn & Suites —Butler, PA
- From $13 an hour
- Part-time
- Hotel
- US work authorization
- Front desk
Quick Apply
12h
Service BDC Representative - Toyota of Boardman - Boardman OH
Preston Automotive Group —Boardman, OH
- $14 an hour
- Spanish
- Sales
- Dealership
- Paid training
- Health insurance
Quick Apply
6d

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Front Desk Agent
Marriott Pittsburgh City Center —Pittsburgh, PA
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Promptly answer the telephone using positive and clear…
$16.00 - $16.50 an hour
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Night Auditor - Part Time
Courtyard by Marriott Pittsburgh University Center —Pittsburgh, PA
You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and…
Quick Apply

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Front Desk Agent Overnights - FT
Hollywood Casino at Columbus —Columbus, OH
Maintains PMS accuracy by posting charges, collecting payments, verifying credit authorizations, inputting messages, and distributing guest mail or packages…
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
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guest service agent jobs near new castle pa

Front Desk Agent

Comfort Suites Youngstown North -
Youngstown, OH

Quick Apply

Job Details

Part-time | Full-time
From $14 an hour

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Phone communication
Client inquiry handling
High school diploma or GED
Hotel and accommodations guest complaints handling

Full Job Description

JOB SUMMARY: Assists guest check-ins, processes reservations, and coordinates guest services through various departments within the hotel.

ESSENTIAL FUNCTIONS:

Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints

Coordinates the delivery of guest services by other hotel departments and outside businesses

Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person and via the applicable franchise system

Assists guests upon arrival and handles check-in procedure swiftly and accurately

Maximizes room revenue and occupancy levels through suggestive selling

Applies knowledge of marketing programs applicable to the hotel, local area and all hotel functions and outlets, and properly presents the programs to guests

Handles departmental accounting of monies, receipts, guest accounts and other forms of credit. Operates the department's cash register

Maintains information and communication sources such as room rack, telephone information rack, log book and applicable franchise directories

Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests

Examines the day's reservations for correct date, type of room reserved, and any special requests

Executes reservations using signal blocking cards and files reservation cards alphabetically

Complies with the hotel's security and emergency procedures

Complies with all corporate office and applicable franchise policies and procedures

Maintains order and cleanliness of the front desk area

Provides assistance to other employees to contribute to the smooth operation of the department and hotel

Performs other related and unrelated tasks as assigned by management

Must have ability to handle/resolve guest complaints and/or knowledge/understanding of when and how to direct the guest to receive assistance. Must have ability to professionally represent the hotel, deal positively with the public, and possess pleasant telephone manner.

Educational/Vocational Preparation: High school graduate or equivalent. Previous hotel front office experience preferred; however, ability gained through 2+ years related employment (sales, resort, marketing) or on-the-job training may substitute for actual front office experience.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in new castle pa

Front Desk Agent

Front Desk Agent - Marriott

Guest Service Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent/Night Auditor

Night Auditor/Front Desk Clerk

Hotel Front Desk Clerk

Service BDC Representative - Toyota of Boardman - Boardman OH

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