Top 222 Operations lead Jobs in New City Ny

IT Service Desk Lead
Balchem Corporation —Montvale, NJ
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Patient Access Team Lead (Full-Time)
White Plains Hospital —White Plains, NY
- Full-time
- Hospital
- Mid-level
- 3 years
2d
AI Operations Lead
OnMed —White Plains, NY
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Scripting
- Paid holidays
Quick Apply
13d
Lead Patient Access Liaison
Westchester Medical Center —Valhalla, NY
- $30.46 - $38.29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Paid holidays
- Health insurance
Lead Pharmacy Technician
Betterly RX —Monsey, NY
- From $25 an hour
- Full-time
- Spanish
- English
- Mid-level
- Free parking
Quick Apply
9h
Shift Leader and Assistant Manager in a bakery cafe
Cafe Trois —Northvale, NJ
- $18 - $21 an hour
- Full-time
- Restaurant management
- Bakery
- Team management
- Employee discount
Quick Apply
Lead Designer
Winston Flowers —Greenwich, CT
- $80,000 - $95,000 a year
- Weekends as needed
- Background check
- Ability to lift 50 pounds
- Mentoring
- Health savings account
- Health insurance
Quick Apply
12d
Assistant Team Leader, BX SRP
CASES —Bronx, NY
- $79,568 a year
- Full-time
- Spanish
- Mid-level
- Supervising experience
- 403(b) matching
- Paid holidays
Quick Apply
Kitchen Lead, Mast Market – Bedford, NY -No Nearby Public Transit-Reliable Transportation Required
Mast Market —Bedford, NY
- $28 - $30 an hour
- Weekends as needed
- Customer service
- Cooking
- English
- Paid holidays
- Health insurance
Quick Apply
Lead Reservation and Dispatch Support Specialist Worldwide Travel Management
ADVANCED LIMOUSINE SERVICES —Norwood, NJ
- $3,500 - $5,500 a month
- Part-time
- Mid-level
- Office
- Travel
- Employee discount
- Professional development assistance
Quick Apply
Lead Shipping Team Member / Shipping Dock Lead (Bilingual Required Spanish)
Schiff Food Products Co., inc. —Totowa, NJ
- $20 - $26 an hour
- Overtime
- Spanish
- Inventory management
- Ability to walk for extended periods
- Paid holidays
- 401(k)
Quick Apply
14d
Team Leader
Keller Williams Prosperity (Wayne, NJ) —Wayne, NJ
- $125,000 - $150,000 a year
- Full-time
- Background check
- Real Estate License
- Business development
- Paid time off
Quick Apply
Shift Lead Retail Sales - Car Keys - Weekly Bonuses
Inizio Collective Inc —Port Chester, NY
- $700 - $1,500 a week
- Full-time
- Mid-level
- Driver's License
- Travel
- Flexible schedule
Quick Apply
8d
Pre-K Lead Teacher
Mosholu Montefiore Community Center —Bronx, NY
- $41,000 - $68,652 a year
- Full-time
- Bilingual
- Background check
- Classroom
- 403(b) matching
- Health insurance
Quick Apply
Branch Operations Lead
Worldpac —Mount Vernon, NY
- $23 - $26 an hour
- Full-time
- Customer service
- Writing skills
- Basic math
- Wellness program
- Paid holidays
Customer Operations Team Lead
Waste Harmonics Keter —Stamford, CT
- $75,000 - $110,000 a year
- Full-time
- Office
- High school diploma or GED
- Supervising experience
- Health savings account
- Paid holidays
Quick Apply
Subterra Business Line Leader
ADS LLC —Congers, NY
- $141,800 - $212,800 a year
- Online Application
- Up to 50% travel
- 5 years
- Engineering
- Health insurance
- Paid time off
9d
Currency Operations Lead
Federal Reserve Bank of New York —East Rutherford, NJ
- $95,000 - $120,000 a year
- Email
- Background check
- Writing skills
- Research
- Tuition reimbursement
- Adoption assistance
12d
Clinical Team Leader
Achieve Behavioral Health —Airmont, NY
- $95,000 - $105,000 a year
- Full-time
- RN License
- Licensed Clinical Social Worker
- Adults
- Health insurance
- Dental insurance
Quick Apply
Lead Mechanic and Service Technician
Almar Supplies, Inc. —West Haverstraw, NY
- $135,000 a year
- Full-time
- Management
- Heavy lifting
- Mechanic experience
Quick Apply
8d

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IT Service Desk Lead

Balchem Corporation -
Montvale, NJ

Quick Apply

Job Details

Full-time
$90,000 - $115,000 a year

Qualifications

5 years
Mid-level
Organizational skills
Leadership
Communication skills

Full Job Description

COMPANY OVERVIEW:

Balchem is committed to making the world a healthier place by delivering trusted, innovative, and science-based solutions for the health and nutritional needs of the world. Balchem employs approximately 1,400 employees worldwide who provide the service, quality, and technology that enables our customers to win with their customers. We have built a reputation for delivering results to all of our stakeholders. Founded in 1967, Balchem, a Maryland corporation, became a publicly-traded company in 1970 and is listed on Nasdaq under the symbol “BCPC.” Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the U.S. and Europe. The Company consists of three business segments: Human Nutrition and Health, Animal Nutrition and Health, and Specialty Products.

POSITION SUMMARY:

The IT Service Desk Team Lead is responsible for leading the day-to-day operations of the IT Service Desk, including technical support, request management, escalations, and team mentoring. This role supervises and supports a team of Service Desk Technicians, and ensures the team meets a high standard of customer service. The IT Service Desk Team Lead will work closely with IT Leadership to improve Service Desk processes, escalate service requests to the appropriate IT teams, and deliver exceptional support to our employees.

ESSENTIAL FUNCTIONS:

Oversee day-to-day operations of the IT Service Desk, including monitoring ticket and project queues, SLAs, request resolutions and escalations, and other operational tasks.
Coach, train, and provide day-to-day guidance to Service Desk Technicians, including request reviews, KPI discussions, and other professional development activities.
Identify and optimize Service Desk workflows, monitor and report Service Desk metrics, and escalate requests as required.
Provide end-user technical support by responding to questions and troubleshooting issues related to company-supported applications, hardware, software, and IT services through ticketing systems, phone, in-person, and remote assistance.
Diagnose, resolve, and document technical issues by identifying root causes, researching solutions, implementing fixes, and maintaining knowledge documentation for future reference.
Deploy, configure, and maintain end-user technology including desktop and laptop computers, printers, software installations, hardware upgrades, and system updates
Support IT infrastructure and operational initiatives by assisting with system implementations, network changes, systems integration projects, and collaborating with vendors to resolve issues and improve services.
Follow IT service management best practices by adhering to Help Desk procedures, accurately tracking support requests, documenting recurring issues, and maintaining an understanding of the organization's technology environment and system interdependencies
Follows all safety policies and procedures including use of safety equipment (PPE) and equipment safeguards
Other duties as assigned

REQUIREMENTS:

5+ years of IT experience, with leadership experience
AS degree or Professional IT Certification(s)
Knowledge of computing and networking hardware and peripheral equipment
Ability to learn, install, configure and maintain various computer system hardware and software.
Strong experience with ticketing systems, such as ZenDesk
Strong communication skills and problem-solving skills
Ability to work in a lean, fast paced environment.
Ability to work both independently and collaboratively as business needs dictate.
Responsibilities may require weekend or late evening work in response to the needs of the systems being supported

PREFERRED QUALIFICATIONS:

Certification(s): CompTIA A+, ITIL Foundation v4, Microsoft Certification(s
Experience with ZenDesk & Microsoft Planner
Experience with Microsoft 365 ecosystem
Experience in a Customer Service role, such as a Service Desk Technicia
Experience with supervising employees

PHYSICAL REQUIREMENTS:

Ability to lift and transport equipment up to 50 lbs.
Comfort working on ladders, in ceilings, and in various room setups.
Travel required occasionally (percentage depending on business needs).

The expected salary range for this role is between $90,000 and $115,000 per year.

Quick Apply

Refine Your Search

operations lead jobs in new city ny

IT Service Desk Lead

Patient Access Team Lead (Full-Time)

AI Operations Lead

Lead Patient Access Liaison

Lead Pharmacy Technician

Shift Leader and Assistant Manager in a bakery cafe

Lead Designer

Assistant Team Leader, BX SRP

Kitchen Lead, Mast Market – Bedford, NY -No Nearby Public Transit-Reliable Transportation Required

Lead Reservation and Dispatch Support Specialist Worldwide Travel Management

Lead Shipping Team Member / Shipping Dock Lead (Bilingual Required Spanish)

Team Leader

Shift Lead Retail Sales - Car Keys - Weekly Bonuses

Pre-K Lead Teacher

Branch Operations Lead

Customer Operations Team Lead

Subterra Business Line Leader

Currency Operations Lead

Clinical Team Leader

Lead Mechanic and Service Technician

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