Member Care Representative I
Lighthouse Credit Union —Dover, NH
- $20 - $21 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Leadership
- Profit sharing
- Health savings account
8d
Customer Service Representative
CVS Health —New Hampshire
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
4d
HRIS Time Administrator - REMOTE
Ryder System —Concord, NH
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
9d
Inbound Contacts Representative
Humana —New Hampshire
- $39,000 - $49,400 a year
- 8 hour shift
- Remote
- Mid-level
- Travel
- Computer skills
- Paid parental leave
- Paid holidays
Leave Specialist - REMOTE
Ryder System —Concord, NH
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Service Technician
United Site Services —Center Harbor, NH
- $16.70 - $22.55 an hour
- 8 hour shift
- Mid-level
- CDL
- US work authorization
- Health savings account
- AD&D insurance
Clinical Coordinator - Charge Registered Nurse - Dialysis
Fresenius Medical Care —Lancaster, NH
- Full-time
- CPR Certification
- Nursing
- RN License
Float Pool RN | Med/Surg Full-Time Days
Concord Hospital —Concord, NH
- Full-time
- Nursing
- Management
- Float pool
- Disability insurance
- Health insurance
Service Technician
United Site Services —Pelham, NH
- $19.49 - $26.32 an hour
- 8 hour shift
- Mid-level
- CDL
- US work authorization
- Health savings account
- AD&D insurance
DOT Compliance Coordinator / Customer Service Rep
AMERICAN YEAST SALES —Pembroke, NH
- $19 - $24 an hour
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Practice Manager|Franklin Primary Care
Concord Hospital —Franklin, NH
- Full-time
- Primary Care
- Mid-level
- Clinic
RN Float Pool Team Full-Time Days
Concord Hospital —Concord, NH
- Full-time
- Nursing
- Management
- Float pool
- Disability insurance
- Health insurance
Contractor Sales Representative
Lumber Barn —Bradford, NH
- $26.00 - $28.50 an hour
- Full-time
- Residential
- US work authorization
- Contracts
- Paid training
- Health savings account
Quick Apply
6d
Contact Center Representative
HRCU —Rochester, NH
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
CDL Driver
Lansing Building Products LLC —Manchester, NH
- Full-time
- CDL B
- Clean driving record
- CDL A
- Wellness program
- Paid parental leave
Quick Apply
12d
Business Development Representative (BDR), Merrimack (NH)
Venair —Merrimack, NH
- Full-time
- Business development
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
Quick Apply
Member Services Representative
HRCU —Rochester, NH
- From $21 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
1d
Wealth Management Trainee (NH)
Bankers Life —Concord, NH
- $50,000 - $80,000 a year
- Full-time
- Customer service
- No experience needed
- Entry level
Quick Apply
Retail Display Installer - Technology
2020 Companies, Inc. —West Lebanon, NH
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- Mileage reimbursement
Quick Apply
Vegetation General Foreman
Enviro Arbor Solutions —Manchester, NH
- $34 - $38 an hour
- Full-time
- CDL B
- Background check
- Up to 50% travel
- Paid holidays
- Health insurance
Quick Apply
12d

I want to receive the latest job alert for member services representative in new hampshire

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member services representative jobs near new hampshire

Call Center Representative jobs in New Hampshire

Administrator jobs in Concord, NH

Call Center Representative jobs in Rochester, NH

Truck Driver jobs in Manchester, NH

Registered Nurse jobs in Concord, NH

Customer Service Representative jobs in New Hampshire

Member Services Representative jobs in Merced, CA

Member Services Representative jobs in Winter Garden, FL

Member Services Representative jobs in Los Angeles, CA

Member Services Representative jobs in Chelsea, MI

Member Services Representative jobs in Rochester, NY

Amazon Data Services jobs in South Bend, IN

Surgical Nurse Practitioner jobs in North Carolina

Psychiatric Registered Nurse jobs in Rockland County, NY

Surgical Technician jobs in Stockton, CA

General Labor jobs in Stafford, VA

General Foreman jobs in Baton Rouge, LA

General Labor jobs in Chicago, IL

General Foreman jobs in Nashville, TN

Hotel General Manager jobs in Las Vegas, NV

Member Care Representative I

Lighthouse Credit Union -
Dover, NH

Apply Now

Job Details

Full-time
$20 - $21 an hour
8 days ago

Benefits

Profit sharing
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

OUR LEADERSHIP PHILOSOPHY

At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization. As such, we all hold ourselves accountable to the following:

LEADERSHIP COMPETENCIES

Demonstrates Interpersonal Awareness & Skills

A cornerstone of our collaborative work environment, this competency emphasizes effective communication, relationship building and teamwork. It also supports creating a positive work environment that values individual contributions and fosters teamwork. As an individual leader, you will demonstrate active listening, clear communication and contribute beneficially to team dynamics.

Embraces Change & Learning

This competency focuses on adaptability, personal development and the advocacy and embracing of progressive change. You will be challenged to explore continuous learning opportunities to achieve excellence and foster a culture of growth and innovation. As an individual leader, you will actively engage in personal development, embrace change enthusiastically and support team members in their growth. You will also demonstrate flexibility and adaptability in response to changing circumstances.

Utilizes Critical & Creative Thinking

Underlining the importance of innovative problem solving, challenging the status quo and strategic thinking, this competency is vital for driving excellence and leadership. This competency challenges team members to take initiative beyond one’s immediate responsibilities. As an individual leader, you will actively look for and share opportunities for improvement, show open-mindedness to new ideas and professionally challenge inefficient processes. You will also actively contribute to defining solutions and promoting innovation.

Takes Personal Ownership

This competency focuses on taking responsibility for performance goals, proactive collaboration and accountability. It highlights the significance of each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position. As an individual leader, you will be actively engaged in setting and achieving performance goals, take responsibility for personal action and decisions and seek opportunities for self-improvement and skill development.

POSITION SUMMARY

Under close supervision of management, the Member Care Representative I assists members and all other callers with telephone requests following proper security and verification procedures. The role handles routine member inquiries, responds to caller issues, and educates callers about appropriate products and services to provide a one call resolution environment. The Member Care Representative I focuses on accurate, high-quality service and demonstrates interpersonal awareness and skills by handling interactions in a professional manner to deliver integrity and profitability.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Assists members and potential members with telephone or electronic requests.
Utilizes critical and creative thinking for problem resolution and to foster a one call resolution environment with the best desired result.
Takes personal ownership to fulfill member requests and seeks opportunities to deepen member relationships by promoting the credit union’s products and services.
Maintains regular member follow up and maintenance via a customer relationship management system.
Adheres to credit union policies and procedures and complies with all regulations related to the position.
Follows and adheres to the Credit Union’s policy regarding attendance and punctuality.

JOB SPECIFICATIONS

Goal-oriented, sales focused and driven for results.
Effective communicator, engage with members and build relationships regarding product and services.
Ability to prioritize tasks and attention to detail.
Familiarity in a professional, service focused and fast-paced environment.
Courtesy, tact, and diplomacy.
Working knowledge of Microsoft Office products.
Frequent interactions with the public over the phone or through electronic channels.

EDUCATION, TRAINING & EXPERIENCE

High school diploma or equivalent.
One to twelve months of experience in a member/customer service role.
Previous sales experience preferred.

WORK ARRANGEMENT: The working arrangement for this position is hybrid. Hybrid work is an opportunity to find the right balance between working in the office and remotely, especially if it supports individual success and the needs of our organization. Hybrid schedules are determined by the hiring manager based on business unit needs and may vary by department. We are looking for an individual that can work in the office in Dover two days a week in person.

Back Office Benefits That Work for You

We know life doesn’t pause when you’re at work — and your benefits shouldn’t either. At Lighthouse Credit Union, we offer real support for real life, with perks that help you stay healthy, grow your future, and take care of what matters most.

Financial Relief & Support

Student Loan & Tuition Assistance – Whether you're paying off debt or going back to school, we help lighten the load.

Employee Loan Discounts – Get access to lower rates on personal loans, just for being part of the team.

Weekly Paychecks – Because waiting two weeks shouldn’t be the norm.

401(k) with Employer Match & Profit Sharing – We invest in your future with generous contributions and immediate vesting.

Time Off That Respects Your Life

Lighthouse Leave Program – Paid time off for major life moments, from welcoming a child to caring for a loved one.

Volunteer Time Off (VTO) – Give back to your community with paid time to serve.

PTO + Paid Federal Holidays – Rest, recharge, and celebrate without worry.

Balanced Schedule – All branches close by 5pm and on Sundays — no late nights or unpredictable shifts.

Health & Wellness

Comprehensive Medical, Dental & Vision Plans – Coverage that starts quickly and fits your needs.

HSA/FSA Options – Save pre-tax dollars for everyday health expenses.

Discounted Pet Insurance – Because furry family members deserve care too.

Employee Assistance Program (EAP) – Free, confidential support for life’s challenges — available 24/7.

Culture & Connection

Annual Bonus Program – Celebrate your wins, your teammates’ successes, and the Credit Union’s growth — together.

Engagement Groups – Join communities like Pride at Work, Women in Leadership, Book Club, and more.

Ongoing Training & Career Growth – We invest in your development from day one.

Annual Summit & Team Outings – Celebrate wins and connect with coworkers across the organization.

LIGHTHOUSE CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER

Apply Now

Refine Your Search

member services representative jobs in new hampshire

Member Care Representative I

Customer Service Representative

HRIS Time Administrator - REMOTE

Inbound Contacts Representative

Leave Specialist - REMOTE

Service Technician

Clinical Coordinator - Charge Registered Nurse - Dialysis

Float Pool RN | Med/Surg Full-Time Days

Service Technician

DOT Compliance Coordinator / Customer Service Rep

Practice Manager|Franklin Primary Care

RN Float Pool Team Full-Time Days

Contractor Sales Representative

Contact Center Representative

CDL Driver

Business Development Representative (BDR), Merrimack (NH)

Member Services Representative

Wealth Management Trainee (NH)

Retail Display Installer - Technology

Vegetation General Foreman

I want to receive the latest job alert for member services representative in new hampshire

Related Searches

Explore jobs in more locations

Back Office Benefits That Work for You

Financial Relief & Support

Time Off That Respects Your Life

Health & Wellness

Culture & Connection

Job Seeker Tools

Employer Tools

Browse

Stay Connected