Position Title: Part-Time Secretary / Office Support | Elementary School
Location: New Haven, CT
Reports To: School Principal
Employment Type:
Start Date: Immediate Hire (SY26-27)
Salary Range: $18-20 / hour, commensurate with experience
ABOUT BOOKER T. WASHINGTON ACADEMY
Booker T. Washington Academies (BTWA) in New Haven, CT, serves K–4 scholars at its Elementary campus and grades 5–8 at its Middle School campus. Founded in 2014 around Booker T. Washington’s credo—“Excellence is doing common things in uncommon ways”—BTWA balances a rigorous academic program with the cultivation of morals, character, self-discipline, responsibility for one’s actions, lifestyle, work ethic, and educational uplift.
Scholars develop proficiency in reading, writing, critical thinking, discussion, and problem-solving to meet college and career goals, while embracing and demonstrating the morals, character, self-discipline, and work ethic to be leaders in life and community.
About the Opportunity
BTWA Elementary School is seeking a Part‑Time Secretary / Office Operations Associate who brings warmth, professionalism, and strong organizational skills to our front office. This team member plays a central role in creating the welcoming, orderly, and predictable environment that allows excellent teaching and joyful learning to flourish.
Working closely with the Operations Manager and Principal, the Secretary supports daily office operations, family communication, student data management, scheduling, and frontline service. The ideal candidate is detail‑oriented, calm under pressure, and energized by helping a school community run smoothly.
This role is perfect for someone who understands how essential high‑quality office operations are to the daily experience of a K–4 campus — and who takes pride in making complex logistics feel seamless.
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Key Responsibilities of the Role
As the next Part‑Time Secretary / Office Operations Associate at BTWA ES, you will be primarily responsible for:
Front Office Operations & Family Support
Provide warm, professional, and values‑aligned frontline service to families, students, staff, and visitors.
Welcome and direct visitors; manage phone calls, messages, and inquiries with clarity and care.
Maintain a well‑organized, welcoming front office environment that reflects BTWA’s culture of excellence.
Administrative Support & Communication
Support the Operations Manager and Principal with scheduling, meeting coordination, and daily administrative needs.
Draft and distribute clear, accessible communications to families and staff; support translation needs when applicable.
Prepare agendas, meeting materials, and notes as requested.
Student Data & Records Management
Maintain accurate student records and files (PowerSchool and paper files), ensuring confidentiality and compliance.
Support daily attendance monitoring, including outreach calls to families.
Assist with enrollment documentation, registration tasks, and other student data needs.
Operational Support & Logistics
Manage supply requests and maintain inventory of office materials.
Coordinate basic office equipment maintenance and handle incoming mail and packages.
Support school‑wide logistics, events, and routines as needed.
Culture of Excellence
Model professionalism, service orientation, and problem‑solving in all interactions.
Anticipate needs, identify inefficiencies, and contribute to a smooth, predictable school environment.
Uphold BTWA’s mission, values, and commitment to educational equity in daily work.
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Qualifications of the Ideal Candidate
While no one candidate will embody all the qualifications enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:
Required Qualifications
High school diploma or higher.
At least 2–3 years of experience in administrative support, office operations, or customer service.
Strong organizational skills and ability to manage multiple tasks with accuracy and follow‑through.
Proficiency with Microsoft Office Suite, Google Workspace, and comfort learning new systems (e.g., PowerSchool).
Excellent communication skills and a warm, professional presence.
Ability to work independently, exercise discretion, and maintain confidentiality.
Flexibility, reliability, and comfort interacting with diverse personalities and stakeholders.
Preferred Qualifications
Associate’s’ degree or higher is preferred
Experience in a school setting, particularly in an urban or high‑expectations environment.
Core Competencies
Operational Excellence: Organized, accurate, and consistent in managing systems and tasks.
Service Orientation: Energized by helping others and supporting a strong school culture.
Attention to Detail: Takes pride in precision and quality.
Flexibility & Initiative: Adapts quickly and solves problems proactively.
Discretion & Confidentiality: Handles sensitive information with professionalism and care.
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Mindsets We Value
Our team is passionately committed to the vision and values of Elevate Charter Schools and Booker T. Washington Academy. The ideal candidate will have a positive mindset, a very strong work ethic, an inner drive for excellence and will thrive working in an entrepreneurial and results-driven environment
Additionally, we deeply value, and are actively seeking candidates who demonstrate, the following mindsets and beliefs:
Mission-Driven: In addition to deeply aligning and embodying the mission and values of ECS and BTWA, you believe in the brilliance and promise of all students, particularly students of color, and want to be part of their success story.
Growth-Oriented: You welcome feedback, are deeply reflective on your personal practices, and are constantly seeking to improve your craft.
Entrepreneurial: You are flexible, solutions-focused, and energized by the opportunity to build something from the ground up.
Collaborative: You thrive in a team-based culture and believe that collective effort drives school success.
Commitment to Excellence: You hold yourself, and others, to the highest of standards and have a student-centric, “whatever it takes” mentality to create a learning community where all students and stakeholders can grow and thrive.
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Compensation and Benefits
At Elevate Charter Schools, we are committed to ensuring fair and equitable compensation based on the skills and qualifications required for the role. Our salaries are set through a lens of equity, and based on an individual’s skills, education, and years of experience relevant to the role.
The hourly rate for the Part‑Time Secretary / Office Operations Associate position is $18.00 to $20.00 per hour, commensurate with experience and aligned to our organizational compensation scale. Final compensation may be adjusted based on relevant experience and qualifications.
In addition to competitive compensation, Elevate offers a range of comprehensive benefits packages to all regular, full-time employees at a competitive value.
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Physical Requirements
The School Operations Manager position requires the ability to perform the following physical activities with or without reasonable accommodation:
Mobility: Prolonged periods sitting at a desk and working on a computer.
Vision: Clear vision to read documents, view computer screens for extended periods, and present information to groups.
Hearing: Ability to hear conversations and presentations in various settings.
Communication: Clear speech to effectively communicate with teachers, staff, administrators, and parents.
Occasional Physical Demands: Ability to lift and carry light materials (such as books and documents), bend or reach to access files or materials, and stand for extended periods during meetings or presentations.
Elevate Charter Schools and all of our campuses – and the campuses we support – are committed to providing a supportive work environment and will make reasonable accommodations for qualified individuals with disabilities to perform the essential functions of the role
Elevate Charter Schools is an Equal Opportunity Employer.
Elevate is a non‑profit charter management organization serving public charter schools in Connecticut’s urban communities. Our scholars are 99% Black and Brown, and Elevate deeply values inclusion, representation, and diversity across our staff.
Elevate Charter Schools is committed to fostering a diverse, inclusive, and equitable environment for all stakeholders. We encourage individuals of all backgrounds and experiences to apply, especially those who share a similar background to the communities we serve.
If you have questions about the application process, experience any challenges, or need support completing your application, please reach out to our talent team at [email protected]. We are committed to ensuring an accessible and welcoming experience for all candidates.
