Sr. CRM Business Analyst
BD —Franklin Lakes, NJ
- $120,300 - $192,400 a year
- 5 years
- Office
- Bachelor's degree
- Wellness program
- Commuter assistance
Integration Analyst
Barnabas Health Medical Group —West Orange, NJ
- $75,587 - $106,787 a year
- Full-time
- Computer Science
- Customer service
- Mid-level
- Disability insurance
- Health insurance
6d
Analyst Programmer
StayinFront —Fairfield, NJ
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Programmer Analyst
Ingenius Business Solutions —Branchburg, NJ
- Email
- 7 years
- Microsoft Access
- Senior level
Cadence and Referrals Application Analyst III
RWJBarnabas Health Corporate Services —Oceanport, NJ
- $100,619 - $142,124 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
- Disability insurance
- Health insurance
10d
Cadence and Prelude Application Analyst III
RWJBarnabas Health Corporate Services —Oceanport, NJ
- $100,619 - $142,124 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
- Disability insurance
- Health insurance
10d
Analyst, Marketing Automation
CMI Media Group —Cherry Hill, NJ
- $40,000 - $75,000 a year
- 1 year
- Communication skills
- Entry level
Senior Analyst, Salesforce Support
Ingredion Incorporated —Bridgewater, NJ
- $84,400.00 - $112,533.33 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
6d
Program Reporting & Analytics Analyst
MARYLAND ENERGY ADVISORS —Newark, NJ
- $70,000 - $80,000 a year
- Mid-level
- Finance
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Business Analyst
Mpower Logic —Piscataway, NJ
- Online Application
- Mid-level
- Project management
- Bachelor's degree
Sales Technology Business Analyst
Phillip Jeffries —Fairfield, NJ
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Marketing Analyst
Medical Essential Diagnostics —Princeton, NJ
- $25 - $27 an hour
- Full-time
- Marketing
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
6d
Business Analyst
LG CNS America, Inc —Englewood Cliffs, NJ
- $54,038.94 - $64,573.77 a year
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Business Systems Analyst (BSA)
CompoSecure —Somerset, NJ
- $100,000 - $120,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Data Analyst
World Insurance Associates LLC —Iselin, NJ
- $95,000 - $110,000 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
11d
MIM - Analyst - Global Client Group
MetLife —Whippany, NJ
- $75,000 - $80,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- SQL
- Paid holidays
- Disability insurance
12d
Sales Operations & Enablement Analyst
Edmund Optics —Cherry Hill, NJ
- Full-time
- Office
- SQL
- Analysis skills
Research & Data Analyst
CompoSecure —Somerset, NJ
- $85,000 - $100,000 a year
- Email
- Marketing
- 3 years
- Finance
- Health savings account
- Paid holidays
Quick Apply
Sales Operations Analyst
Computer Data Source —Eatontown, NJ
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- 2 years
- Health savings account
- Health insurance
Quick Apply
3d
Business Analyst
CampusWorks —Mount Laurel, NJ
- $85,000 - $91,200 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Profit sharing
- Health insurance

I want to receive the latest job alert for crm analyst in new jersey

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crm analyst jobs near new jersey

Sr. CRM Business Analyst

BD -
Franklin Lakes, NJ

Apply Now

Job Details

$120,300 - $192,400 a year

Benefits

Wellness program
Commuter assistance
Paid parental leave
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Military leave
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
Life insurance
Pet insurance

Qualifications

Process improvement
User training (technical support)
Change management
Agile software development
Training & development
Agile planning

Full Job Description

Now

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Summary:

The Sr. CRM Business Analyst will take a lead role in eliciting, documenting, and validating business requirements from stakeholders, translating them into user stories and functional specifications. The Sr. BA will work independently within an Agile (SAFe) framework, managing requirements workstreams and serving as the primary liaison between business stakeholders and the BD technology and global services team (TDS). The Sr. BA will facilitate workshops with business and IT stakeholders, analyze CRM data and processes to identify gaps and improvement opportunities, and own stakeholder relationships more broadly.

Key responsibilities Include:

Elicit, document, andvalidatebusiness requirements from stakeholders, translating business needs into user stories and functional specifications; support sprint planning, backlog grooming, and UAT coordination.

Facilitate workshops and working sessions with business and IT stakeholders to gather requirements,align onpriorities, and drive decisions.

Analyze CRM data and processes toidentifygaps and improvement areas, providing recommendations aligned to BD’s long-term CRM strategy and roadmap.

Act as liaison between business users and technical delivery teams, working collaboratively across Commercial functions inclusive of business partnerships, marketing teams, and TDS.

Independently managerequirementsworkstreams and own stakeholder relationships broadly, partnering with Sales Effectiveness and the Commercial team to curate & deliver technical training for newly deployed capabilities.

Develop dashboards that support business needs and measurement of CRM KPI’s.

Required Skills:

5+ years combinedexperiencein Salesforce business analyst or manager experience.

Bachelordegreerequired

Experience in systematizing new business processes,efficiencies, and business improvements.

Strong business and systemsthinkerusing independent judgment and ability to analyze, coordinate, andoptimizeCRM to support recommended solutions that achieve desired results.

Agile certified strong experience inScaledAgile development framework.

Self-directed with the ability to work collaboratively with individuals at all levels.

Ability to interact with “business” as well as “technical” partners.

Ability to span multiple technology platforms and the willingness to become proficient in technologies over and above the required specialty. (example:Life Sciences Cloud, Dynamics CRM,Marketo, Service Cloud, CLM, CPQ)

Ability to drive organizational changes by influencing others without authority.

Excellent verbal and written communication skills.

Ability to travel ~10%required.

Lead technical training execution with a practice council of CRM Delegated Administrators

Excellent verbal and written communication skills.

Education and Experience:

BA/BSrequired(in lieu of a bachelor’s degree, 5+ years of experience in the applicable area)

Certifications:

Salesforce Administrator 201 Certification

SAFeAgile framework preferred.

Pay Transparency Statement:

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

Annual Bonus
Potential Discretionary LTI Bonus

Health and Well-being Benefits

Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance

Other Well-being Resources

Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance

Life Balance Programs

Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations

Other Life Balance Programs

Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$120,300.00 - $192,400.00 USD Annual

Apply Now

Refine Your Search

crm analyst jobs in new jersey

Sr. CRM Business Analyst

Integration Analyst

Analyst Programmer

Programmer Analyst

Cadence and Referrals Application Analyst III

Cadence and Prelude Application Analyst III

Analyst, Marketing Automation

Senior Analyst, Salesforce Support

Program Reporting & Analytics Analyst

Business Analyst

Sales Technology Business Analyst

Marketing Analyst

Business Analyst

Business Systems Analyst (BSA)

Data Analyst

MIM - Analyst - Global Client Group

Sales Operations & Enablement Analyst

Research & Data Analyst

Sales Operations Analyst

Business Analyst

I want to receive the latest job alert for crm analyst in new jersey

Explore jobs in more locations

We are the people who give possibilities purpose

Job Description

Why Join Us?

Primary Work Location

Additional Locations

Work Shift

Job Seeker Tools

Employer Tools

Browse

Stay Connected