Top 569 Intake manager Jobs in New Jersey

Program Manager
MetTel —Holmdel, NJ
- Up to $100,000 a year
- Senior level
- 10 years
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5d
Sr Manager Complaint Vigilance
Kenvue —Summit, NJ
- $153,850 - $217,200 a year
- Hybrid work
- 8 years
- Analysis skills
- Bachelor's degree
- Paid holidays
3d
ProDirect Shipping and Receiving Manager
Prodirect Dental Lab —Lyndhurst, NJ
- $45,000 - $55,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
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Day Hab Program Manager
Their Place —East Brunswick, NJ
- $55,000 - $60,000 a year
- 8 hour shift
- Management
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
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Lease Up Intake Specialist
CorTech —Swedesboro, NJ
- $25 - $26 an hour
- Urgently hiring
- Mid-level
- High school diploma or GED
- Apartments
- Dental insurance
- 401(k)
Practice Group Manager
BEHAVIORAL HEALTH PRACTICE SERVICES LLC. —Moorestown, NJ
- $90,000 - $100,000 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- AD&D insurance
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Client Logistics Manager
Collectors —Landing, NJ
- $125,307 - $147,420 a year
- Email
- Hybrid work
- Mid-level
- Office
- US work authorization
- Commuter assistance
- Paid holidays
Intake Specialist Team Leader
Programs For Parents Inc —Newark, NJ
- $27.47 an hour
- Full-time
- Spanish
- Management
- Writing skills
- 403(b) matching
- Commuter assistance
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Foundation Services & Operations Associate
Bessemer Trust Company —Woodbridge, NJ
- $75,000 - $95,000 a year
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- Profit sharing
- Paid parental leave
HR Advice Specialist (US) - Intake, Triage & Adjudication
TD Bank —Mount Laurel, NJ
- $72,280 - $108,160 a year
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
Business Office Manager - Riverside Surgery Center of Rutherford
SCA Health —Rutherford, NJ
- $65,000 - $95,000 a year
- Full-time
- Word processing
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
9d
Logistics Manager
Ericsson —Morristown, NJ
- $104,500 - $137,025 a year
- 8 hour shift
- Continuous improvement
- Warehouse
- Senior level
- Paid parental leave
- AD&D insurance
10d
Music and Business Ops Manager
NBA —Secaucus, NJ
- $100,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
3d
Manager Program
St. Joseph's Health —Woodland Park, NJ
- $57.99 - $92.79 an hour
- Full-time
- Microsoft Outlook
- Customer service
- 3 years
- 403(b) matching
- Paid holidays
Client Care Coordinator
Serenium Therapy & Wellness —Township of Brick, NJ
- $50,000 - $60,000 a year
- Full-time
- Medical office experience
- Mid-level
- Travel reimbursement
- Paid holidays
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Intake Coordinator
Vitality Hospice —Burlington, NJ
- $40,000 - $60,000 a year
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Paid training
- Mileage reimbursement
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Director/Manager of Intake and Self Advocacy
Disability Rights New Jersey —Trenton, NJ
- $98,000 - $110,000 a year
- Full-time
- Hybrid work
- Spanish
- 7 years
- Computer literacy
12d
Program Manager Triple P
Care Plus NJ, Inc. —Fair Lawn, NJ
- $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Education
- AD&D insurance
- Paid holidays
Quick Apply
Investigator (Probation Child Support)
New Jersey Courts —Hackensack, NJ
- $48,423.30 - $91,649.93 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Residential
- Paid holidays
- Health insurance
8d
Client Coordinator/Office Manager
Serenium Therapy & Wellness —Cherry Hill, NJ
- $50,000 - $58,000 a year
- Full-time
- Mid-level
- Administrative experience
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply

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intake manager jobs near new jersey

Program Manager

MetTel -
Holmdel, NJ

Quick Apply

Job Details

Up to $100,000 a year
5 days ago

Qualifications

Managing customer accounts
Data analysis reporting
Presentations for conferences or internal meetings
Metrics Reporting
Telecommunications systems
Client management
Management reporting
Process improvement planning
Account management
Cross-functional team management
Cross-functional communication
SD-WAN

Full Job Description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.

We are seeking a Program Manager to lead and govern a POD-based operating model supporting enterprise clients. This role is a client-facing, program-level leader, responsible for end-to-end service delivery performance across the lifecycle of telecom service requests, New Orders, Repair, MACD, Systems Integration, Reporting, Escalation Handling amongst the core requirements, ensuring performance against MetTel SLO's, contracted SLAs and core KPIs, driving operational excellence, and providing executive-level visibility into outcomes, risks, and performance trends.

The Program Manager serves as the central point of accountability within the POD structure, aligning internal cross-functional teams to deliver consistent client experience, measurable performance, and continuous improvement.

Key Responsibilities

POD Leadership & Service Delivery Governance

Serve as the operational leader for assigned POD(s), aligning Strategic Engagement & Transformation (SET), Sales, Day2 Care, Project Management, Invoice Integrity & Client Data Analytics (CDA), Engineering, and internal operational teams toward shared performance goals.
Own and drive the POD operating cadence (daily reviews, weekly Senior Leadership overviews, backlog governance, aging management, priority alignment, action tracking).
Ensure standardized intake, triage, escalation, and communication practices across all service request types.
Maintain clear accountability and execution focus across internal teams.

SLA / KPI Performance Management & Data Analysis

Monitor performance across all open service requests against SLO/SLA commitments.
Analyze trends in cycle time, backlog aging, volume spikes, repeat issues, and performance gaps.
Translate operational data into actionable insights and corrective action plans.
Develop and maintain performance dashboards and executive summaries.

Enterprise Client Engagement

Act as a senior client-facing executive operational leader for assigned accounts.
Provide proactive updates and transparent communication regarding performance, risks, and mitigation plans.
Prepare and deliver executive-ready materials for MBRs/QBRs and internal leadership forums.
Represent MetTel's operational performance, wins, risks, and improvement roadmap.

Escalation & Critical Issue Leadership

Lead operational escalations and severe service-impacting events within the POD.
Coordinate rapid internal response and ensure structured communication cadence.
Drive post-incident analysis and corrective/preventative action plans to reduce recurrence.

Process Optimization & Continuous Improvement

Identify systemic process gaps across workflows (New Orders, Repair, MACD).
Lead cross-functional root cause analysis and implement sustainable improvements.
Enhance documentation standards, reporting consistency, and operational discipline.
Promote a metrics-driven, accountability-focused POD culture.

Required Qualifications

10+ years of telecommunications industry experience, including enterprise client-facing account or service delivery management.
Strong working knowledge of modern telecom/network technologies including SD-WAN, network appliances, transport/connectivity solutions.
Demonstrated ability to analyze operational performance data and drive measurable improvement.
Deep understanding of SLA governance, service lifecycle management, and performance reporting.
Highly process-oriented with a proven ability to identify inefficiencies and implement structured solutions.
Advanced presentation skills with experience delivering to senior leadership and enterprise client stakeholders.
Strong executive presence and ability to influence cross-functional teams without direct authority.

Preferred Qualifications

Experience operating within structured service management frameworks (ITIL-aligned environments).
Familiarity with reporting/analytics platforms (Salesforce, ServiceNow, Power BI, Tableau or similar).
PMP or similar program management certification a plus.

The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $100,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: Program Management, Account Management, Client Experience, Telecommunications, Customer Success, #ProgramManagement, #AccountManagement, #ClientExperience, Telecommunications, #CustomerSuccess, Project Manager, #ProjectManager, LinkedIN, Indeed, Salesforce, PMP, #LinkedIN, #Indeed, #Salesforce, #PMP, ADP, Verizon, ATT, #ADP, #Verizon, #ATT, Teleco, Telecommunications, #Teleco, #Telecommunications

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

To learn more about our company visit us at www.mettel.net

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Refine Your Search

intake manager jobs in new jersey

Program Manager

Sr Manager Complaint Vigilance

ProDirect Shipping and Receiving Manager

Day Hab Program Manager

Lease Up Intake Specialist

Practice Group Manager

Client Logistics Manager

Intake Specialist Team Leader

Foundation Services & Operations Associate

HR Advice Specialist (US) - Intake, Triage & Adjudication

Business Office Manager - Riverside Surgery Center of Rutherford

Logistics Manager

Music and Business Ops Manager

Manager Program

Client Care Coordinator

Intake Coordinator

Director/Manager of Intake and Self Advocacy

Program Manager Triple P

Investigator (Probation Child Support)

Client Coordinator/Office Manager

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