Top 4638 Patient services manager Jobs in New Jersey

Customer Success Manager - Patient Access Programs
Flora Health, LLC —New Jersey
- $95,000 - $150,000 a year
- Full-time
- Remote
- 3 years
- Presentation skills
- Continuous improvement
Quick Apply
Manager, Patient Access
St. Joseph's Health —Paterson, NJ
- $35.24 - $54.62 an hour
- 12 hour shift
- Management
- Customer service
- ER
Pharmacist
Hunterdon Hematology Oncology, LLC —Flemington, NJ
- $100,000 - $120,000 a year
- Full-time
- Private practice
- Medication administration
- Doctoral degree
- Health insurance
- Dental insurance
Quick Apply
X-Ray Technologist
CityMD —Manahawkin, NJ
- $46.50 - $48.50 an hour
- Full-time
- Bilingual
- Mid-level
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
$10K SIGN ON BONUS* Registered Nurse Flex - Central Resource Office - HPW - FT - Night
Capital Health —Pennington, NJ
- $43.90 - $59.69 an hour
- 8 hour shift
- Nursing
- Surgery
- RN License
- AD&D insurance
- Disability insurance
PALLIATIVE CARE / HOSPICE CARE RN - FULL-TIME
WILF CAMPUS FOR SENIOR LIVING —Somerset, NJ
- $90,000 - $96,000 a year
- Full-time
- Background check
- Nursing
- RN License
- Disability insurance
- Health insurance
Quick Apply
Occup Therapy Asst Per Diem - Hopewell
Capital Health —Pennington, NJ
- $27.05 - $35.15 an hour
- 8 hour shift
- Hospital
- BLS Certification
- Inpatient
- Disability insurance
- Health insurance
Hospice Clinical Team Manager (RN Required)
VITAS Healthcare —Shrewsbury, NJ
- Full-time
- Nursing
- RN License
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Physical Therapist (PT)
Powerback Rehabilitation —Eatontown, NJ
- $40 - $53 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
Physical Therapist (PT)
Powerback Rehabilitation —Mendham, NJ
- $40 - $53 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
RN Community Based - FT - Day - LIFE Bordentown NJ
Capital Health —Bordentown, NJ
- $72,592 a year
- Full-time
- Nursing
- RN License
- BLS Certification
- Mileage reimbursement
- AD&D insurance
Audiologist- $10,000 SIGN ON BONUS
Coastal Ear, Nose and Throat, LLC —Neptune City, NJ
- From $100,000 a year
- Full-time
- Background check
- Private practice
- Doctoral degree
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist Float
Kessler Rehabilitation Center —Edison, NJ
- $85,000 - $110,000 a year
- Full-time
- Float pool
- Physical & Rehabilitation Medicine
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
Psychiatric Mental Health RNs
Christian Health —Wyckoff, NJ
- $40 - $48 an hour
- 12 hour shift
- Nursing
- Psychiatry
- RN License
- Free parking
- Paid holidays
Speech Pathologist IP Diem Hopewell
Capital Health —Pennington, NJ
- $56.65 an hour
- 8 hour shift
- Remote
- Acute care
- Hospital
- BLS Certification
- Disability insurance
- Health insurance
Practice Development & Community Engagement Manager
Madison Medical Sports & Rehabilitation Center —Madison, NJ
- $80,000 - $90,000 a year
- Full-time
- Hospital
- Urgent Care
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dental Assistant
ZUFALL HEALTH CENTER INC —Bridgewater, NJ
- $21.00 - $27.82 an hour
- Full-time
- Spanish
- CPR Certification
- BLS Certification
Quick Apply
Front Desk Associate
Monmouth Family Health Center —Long Branch, NJ
- $17 - $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Technician
Quickmart Pharmacy & Convenience —Parlin, NJ
- $15.50 - $20.00 an hour
- Full-time
- Acute care
- Background check
- English
- Store discount
- Flexible schedule
Quick Apply
Nurse Manager
RCA - Recovery Centers of America Management Company —South Amboy, NJ
- $100,000 - $110,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
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Customer Success Manager - Patient Access Programs

Flora Health, LLC -
New Jersey

Quick Apply

Job Details

Full-time
$95,000 - $150,000 a year

Qualifications

Managing clients in a customer support role
Project management experience in healthcare
Managing projects
Project stakeholder communication

Full Job Description

Description:

Position Summary

Flora Health is seeking a Customer Success Manager (CSM) – Patient Access Programs to serve as the primary operational owner for pharmaceutical manufacturer programs supporting patient access, affordability, and therapy initiation.

This role is responsible for managing the successful execution of patient access solutions, including copay programs, patient support programs, hub services, prior authorization initiatives, bridge programs, patient enrollment workflows, specialty pharmacy engagement, PAP programs, and related access-focused campaigns. The CSM will act as the central point of coordination between pharmaceutical clients, resellers, internal product and operations teams, technology partners, and patient access stakeholders to ensure program objectives are achieved.

The ideal candidate combines strong client management skills with direct experience in patient access operations and a deep understanding of the barriers patients, providers, and manufacturers face throughout the patient’s treatment journey.

Requirements:

Key Responsibilities

Client Success & Program Management

Serve as the primary day-to-day contact for assigned pharmaceutical manufacturer accounts and patient access programs.
Lead program onboarding, implementation, launch, and ongoing management activities.
Develop and maintain program plans, timelines, deliverables, and stakeholder communications.
Facilitate regular client meetings, status reviews, and business reviews.
Monitor program performance and proactively identify opportunities for optimization and growth.
Ensure client objectives, contractual commitments, and operational requirements are consistently met.

Patient Access Subject Matter Expertise

Provide guidance and support related to patient access workflows, including:
Copay and affordability programs
Patient support programs (PSPs)
Hub services
Prior authorization processes
PAP programs
Pharmacy programs
Benefits investigation workflows
Bridge and quick-start programs
Specialty pharmacy coordination
Enrollment and referral management
Understand common manufacturer patient access strategies and operational models.
Identify workflow improvements that reduce friction for patients, providers, and care teams.
Provide proactive guidance and insight on industry trends, tools, and standards across the access landscape to better the day-to-day work and client expectations.

Cross-Functional Coordination

Partner with Product, Operations, Analytics, Medical Strategy, and Engineering teams to support program execution.
Coordinate implementation activities with hub vendors, specialty pharmacies, technology partners, and manufacturer stakeholders.
Translate client needs into actionable requirements for internal teams.
Escalate risks, dependencies, and issues while driving timely resolution.

Performance Monitoring & Reporting

Track key program metrics and performance indicators.
Analyze campaign, enrollment, utilization, and access-related data.
Develop client-facing reports and executive summaries.
Present performance insights and recommendations to clients and internal leadership.

Operational Excellence

Maintain accurate project documentation and program records.
Ensure compliance with applicable privacy, regulatory, and contractual requirements.
Support continuous improvement initiatives related to patient access workflows and customer experience.
Contribute to the development of best practices, playbooks, and standard operating procedures.

Required Qualifications

3–7 years of experience in patient access, pharmaceutical services, healthcare operations, customer success, account management, program management, or hub services.
Direct experience supporting one or more of the following:
Copay programs
Patient support programs
Hub services
Prior authorization programs
PAP programs
Pharmacy programs
Specialty pharmacy operations
Benefits investigation workflows
Manufacturer patient access programs
Strong understanding of the pharmaceutical patient access ecosystem.
Experience managing external clients and multiple concurrent projects.
Excellent communication, presentation, and stakeholder management skills.
Ability to navigate complex healthcare workflows and operational processes.
Strong organizational skills with exceptional attention to detail.

Preferred Qualifications

Experience working for a pharmaceutical manufacturer, hub vendor, specialty pharmacy, patient services organization, market access agency, or healthcare technology company.
Familiarity with patient access technology platforms, CRM systems, reporting dashboards, and workflow management tools.
Experience supporting rare disease, specialty, or high-cost therapies.
Understanding of payer coverage, reimbursement, utilization management, and access barriers.
Experience presenting to pharmaceutical brand, market access, patient services, or commercial teams.

Quick Apply

Refine Your Search

patient services manager jobs in new jersey

Customer Success Manager - Patient Access Programs

Manager, Patient Access

Pharmacist

X-Ray Technologist

$10K SIGN ON BONUS* Registered Nurse Flex - Central Resource Office - HPW - FT - Night

PALLIATIVE CARE / HOSPICE CARE RN - FULL-TIME

Occup Therapy Asst Per Diem - Hopewell

Hospice Clinical Team Manager (RN Required)

Physical Therapist (PT)

Physical Therapist (PT)

RN Community Based - FT - Day - LIFE Bordentown NJ

Audiologist- $10,000 SIGN ON BONUS

Physical Therapist Float

Psychiatric Mental Health RNs

Speech Pathologist IP Diem Hopewell

Practice Development & Community Engagement Manager

Dental Assistant

Front Desk Associate

Pharmacy Technician

Nurse Manager

I want to receive the latest job alert for patient services manager in new jersey

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