Top 2489 Customer service technician Jobs in New Mexico

Customer Service Representative
CVS Health —New Mexico
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —New Mexico
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —New Mexico
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Registered Behavior Technician (RBT)
AtlasCare ABA Therapy —Cerro, NM
- $25 - $30 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- HIPAA
- Experience working with children
- Health insurance
- Paid time off
Quick Apply
Behavior Technician (BT)
Cross River Therapy —Santa Fe, NM
- $23 - $29 an hour
- Choose your own hours
- 18 years or older
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Paid training
- Health insurance
Quick Apply
HVAC Service Technician
Day & Night Plumbing, Heating and Cooling —Albuquerque, NM
- $27 - $35 an hour
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Registered Behavior Technician (RBT)
AtlasCare ABA Therapy —Roswell, NM
- $25 - $30 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- HIPAA
- Experience working with children
- Health insurance
- Paid time off
Quick Apply
Veterinary Technician
Española Humane —Espanola, NM
- $25 - $32 an hour
- Full-time
- Mid-level
- Outpatient experience
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Fleet Technician I
South Central Solid Waste Authority —Las Cruces, NM
- $16.53 - $23.29 an hour
- Extended hours
- CDL B
- ASE Certification
- Background check
- Health insurance
- Dental insurance
Quick Apply
Automotive Ford Certified Technician
Elite Recruiting Services —Albuquerque, NM
- $38 - $65 an hour
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
8d
Experienced Commercial Lines Customer Service Agent
Daniels Insurance Inc. —Santa Fe, NM
- Full-time
- Bilingual
- Background check
- Sales
- Profit sharing
- Health insurance
Quick Apply
Experienced Automotive Technician / Diagnostic Technician (A or B Level)
Japanese Car Care —Albuquerque, NM
- $70,000 - $125,000 a year
- Full-time
- ASE Certification
- Background check
- Customer service
- Paid training
- Paid holidays
Quick Apply
Production Technician
Parting Stone —Santa Fe, NM
- From $21 an hour
- 8 hour shift
- Ability to lift 75 pounds
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Lead Maintenance Technician
Monarch Properties —Las Vegas, NM
- $18 - $19 an hour
- Full-time
- English
- Supervising experience
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Behavioral Health Technician Shift Supervisor
Eight Northern Indian Pueblos Council, Inc. —Ohkay Owingeh, NM
- $1 an hour
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
8d
Emergency Veterinary Technician- Roadrunner Veterinary Emergency and Specialty Hospital
Los Suenos Veterinary Group —Albuquerque, NM
- $24 - $27 an hour
- Full-time
- Mid-level
- ER
- In-person
- Continuing education credits
- Paid parental leave
Quick Apply
Ophthalmic Technician - Retina Coordinator
Eye Associates Of New Mexico —Santa Fe, NM
- From $16.50 an hour
- Full-time
- Customer service
- Clinic experience
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
5d
HVAC Technician
Satellite Shelters —Hobbs, NM
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Service Technician
T and Ds Lube Drs, LLC —Carlsbad, NM
- $20.28 - $26.50 an hour
- Full-time
- CDL
- Ability to lift 50 pounds
- In-person
- Disability insurance
- Health insurance
Quick Apply
8d
Temporary Maintenance Technician
Monarch Properties —Los Alamos, NM
- $19 - $20 an hour
- Full-time
- Background check
- Pass drug screening
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
1d

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Customer Service Representative

CVS Health -
New Mexico

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50/hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience
Basic computer skills
Must live in Arizona, Colorado, Montana, New Mexico, Utah, Wyoming, Idaho, Oregon, Washington, or Nevada

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role
1+ years of claims, provider, dental, medical or other related healthcare experience
Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer service technician jobs in new mexico

Customer Service Representative

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service Rep – Healthcare (UMA Grads, Remote)

Registered Behavior Technician (RBT)

Behavior Technician (BT)

HVAC Service Technician

Registered Behavior Technician (RBT)

Veterinary Technician

Fleet Technician I

Automotive Ford Certified Technician

Experienced Commercial Lines Customer Service Agent

Experienced Automotive Technician / Diagnostic Technician (A or B Level)

Production Technician

Lead Maintenance Technician

Behavioral Health Technician Shift Supervisor

Emergency Veterinary Technician- Roadrunner Veterinary Emergency and Specialty Hospital

Ophthalmic Technician - Retina Coordinator

HVAC Technician

Service Technician

Temporary Maintenance Technician

I want to receive the latest job alert for customer service technician in new mexico

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