Top 1071 Quality service representative Jobs in New Mexico

Customer Service Representative
CVS Health —New Mexico
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Intake Representative - ALBUQUERQUE, NM
COMAGINE HEALTH —New Mexico
- $20 - $23 an hour
- Remote
- Mid-level
- High school diploma or GED
- Ability to sit for extended periods
- Paid parental leave
- Health insurance
Quick Apply
Speech-Language Pathologist
Interim HealthCare —Albuquerque, NM
- From $68 an hour
- Part-time
- CPR Certification
- Doctoral degree
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
13d
Staff Physician MD/DO, Primary Care Gallup, New Mexico SIGN-ON BONUS
Duke City Urgent Care —Gallup, NM
- $250,000 - $300,000 a year
- Part-time
- CPR Certification
- Medicine
- PALS Certification
- Health insurance
- Dental insurance
Quick Apply
Flight Paramedic
Med-Trans Corporation —Hobbs, NM
- $21.34 - $40.99 an hour
- Part-time
- PALS Certification
- BLS Certification
- Mid-level
Line Service
Taos Aviation Services —El Prado, NM
- From $16.20 an hour
- Weekends as needed
- Background check
- Clean driving record
- Management
- Paid training
- Health insurance
Quick Apply
Fiscal Operations Manager
Sandhill Center —Albuquerque, NM
- Up to $60,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Disability insurance
Quick Apply
2d
Customer Service Representative
The Dufresne Spencer Group, LLC —Santa Fe, NM
- Weekends as needed
- 18 years or older
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Behavioral Health Counselor/Therapist
Vanguard Behavioral Health NM —Santa Fe, NM
- $70,000 - $75,000 a year
- Full-time
- Word processing
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Security Supervisor - Rover II
Securitas Security Services —Santa Fe, NM
- $21.70 an hour
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Paid training
- AD&D insurance
8d
New Business Developer
Sysco —Albuquerque, NM
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7d
Physical Therapist - Physical Therapy
Christus Health —Santa Fe, NM
- Full-time
- Doctoral degree
- BLS Certification
- Physical & Rehabilitation Medicine
- On-the-job training
Physical Therapist - Physical Therapy - PRN
Christus Health —Santa Fe, NM
- PRN
- Doctoral degree
- BLS Certification
- Physical & Rehabilitation Medicine
- On-the-job training
Physical Therapist - Physical Therapy - PRN
Christus Health —Los Alamos, NM
- PRN
- Doctoral degree
- BLS Certification
- Physical & Rehabilitation Medicine
- On-the-job training
Project Manager (Bay Pines, FL)
Planate Management Group —Santa Fe, NM
- $110,000 - $125,000 a year
- Full-time
- OSHA
- Construction site
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Maintenance Technician III
Yesway —Carlsbad, NM
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Outside Sales Representative, Hardware Resources
Hardware Resources, Inc. —Santa Fe, NM
- $85,000 - $115,000 a year
- Full-time
- Dealership
- Mid-level
- Driver's License
- Travel reimbursement
- Health savings account
Quick Apply
1d
Occupational Health Nurse Practitioner/ Physician Asst.
Duke City Cares —Albuquerque, NM
- $130,000 - $160,000 a year
- Full-time
- CPR Certification
- Nursing
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
7h
Certified Occupational Therapist Assistant
TalentBurst, Inc. —Albuquerque, NM
- $1,640 - $1,680 a week
- Contract
- HIPAA
- Residential
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
9d
Physical Therapist Assistant
TalentBurst, Inc. —Albuquerque, NM
- $1,640 - $1,680 a week
- Contract
- Physical & Rehabilitation Medicine
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7h

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Customer Service Representative

CVS Health -
New Mexico

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50/hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience
Basic computer skills
Must live in Arizona, Colorado, Montana, New Mexico, Utah, Wyoming, Idaho, Oregon, Washington, or Nevada

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role
1+ years of claims, provider, dental, medical or other related healthcare experience
Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

quality service representative jobs in new mexico

Customer Service Representative

Intake Representative - ALBUQUERQUE, NM

Speech-Language Pathologist

Staff Physician MD/DO, Primary Care Gallup, New Mexico SIGN-ON BONUS

Flight Paramedic

Line Service

Fiscal Operations Manager

Customer Service Representative

Behavioral Health Counselor/Therapist

Security Supervisor - Rover II

New Business Developer

Physical Therapist - Physical Therapy

Physical Therapist - Physical Therapy - PRN

Physical Therapist - Physical Therapy - PRN

Project Manager (Bay Pines, FL)

Maintenance Technician III

Outside Sales Representative, Hardware Resources

Occupational Health Nurse Practitioner/ Physician Asst.

Certified Occupational Therapist Assistant

Physical Therapist Assistant

I want to receive the latest job alert for quality service representative in new mexico

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