Top 663 Customer support representative Jobs in New Rochelle Ny

Order Entry Customer Service Representative
Rollease Acmeda —Stamford, CT
- $45,000 - $55,000 a year
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
North Shore Animal League America —Port Washington, NY
- $20 an hour
- Email
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
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Member Service Representative
Municipal Credit Union —Yonkers, NY
- $20.00 - $36.14 an hour
- Overtime
- Office
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Client Service Representative I
Quest Diagnostics —White Plains, NY
- $17.76 - $26.64 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
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10d
Customer Service Representative
D.J.A. Imports —Bronx, NY
- Up to $55,000 a year
- Temporary
- Spanish
- No background check
- Computer literacy
- 401(k)
- Opportunities for advancement
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14d
Temporary Member Services Representative - REMOTE
Quorum Federal Credit Union —Purchase, NY
- $21 an hour
- Temporary
- Remote
- Microsoft Excel
- High school diploma or GED
- US work authorization
Universal Banker- Larchmont
Apple Bank for Savings —Larchmont, NY
- $21.98 - $32.97 an hour
- Extended hours
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
Customer Service Representative
Royal Comfort HVAC —Port Chester, NY
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Paid holidays
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Senior Patient Access Services Representative
Northwell Health —Lake Success, NY
- $41,780 - $64,340 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
Customer Service Representative
Qureos Inc —New York, NY
- $28 - $45 an hour
- Full-time
- Office
- Residential
- Communication skills
14d
Patient Service Representative
Dental Care Alliance —Yonkers, NY
- $20 - $23 an hour
- Full-time
- Dental office
- Cleaning
- In-person
- Dental insurance
- 401(k)
Customer Service Representative
ADMIN FOR CHILDREN'S SVCS —Manhattan, NY
- $44,545 - $74,134 a year
- Full-time
- Mid-level
- Office
- 3 years
- Loan forgiveness
Customer Service Representative
HOP Energy, LLC —Rye Brook, NY
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
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4d
TTRPG Office Assistant and Customer Support Representative
Dwarven Forge —Brooklyn, NY
- $19 an hour
- Part-time
- Hybrid work
- Travel
- Warehouse
- Entry level
- Work from home
- Flexible schedule
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Chat Support Representative
Qureos Inc —New York, NY
- $20 - $28 an hour
- Full-time
- Communication skills
- Entry level
- Commercial
14d
Customer Service Representative
Justin corp —New York, NY
- $25.32 - $30.49 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
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Customer Service Representative - State Farm Agent Team Member
Zubin Sinor - State Farm Agent —Mamaroneck, NY
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Dental insurance
- Paid time off
Quick Apply
Customer Service Representative for Mr. Handyman
Mr. Handyman —White Plains, NY
- $20 - $30 an hour
- Overtime
- Bilingual
- 5 years
- Office
- Paid holidays
Quick Apply
Customer Service Representative (Hybrid Remote)
Heraeus Holding GmbH —New York, NY
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years

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Order Entry Customer Service Representative

Rollease Acmeda -
Stamford, CT

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Job Details

$45,000 - $55,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer returns handling

Full Job Description

*Applicants must have 2-3 years of order entry experience*

The Customer Service Representative serves as a vital link between the company and its customers by delivering exceptional service and support throughout the customer experience. In this role, you will manage day-to-day customer interactions with professionalism, empathy, and a solutions-oriented mindset while ensuring clear, timely, and accurate communication.

You will be responsible for handling customer inquiries, resolving issues efficiently, and coordinating with internal departments to meet customer needs and expectations. This includes assisting with order-related concerns, shipment discrepancies, product availability, returns, and general account support. Your ability to build strong customer relationships, communicate effectively, and provide prompt resolutions will play a key role in maintaining customer satisfaction and fostering long-term loyalty.

WHO WE ARE:

Rollease Acmeda is a leading innovator in precision hardware, specialized fabrics, and premium motorization for the development of interior and exterior window covering systems. We strive to provide comfort, energy savings, and safety with our light management and shading solutions using cutting-edge technology, highly engineered systems, and advanced automation. We are passionate, customer-focused, innovative, and action-oriented people, who for over 40 years have designed and delivered exceptional products keeping us at the forefront of market-leading design.

WHAT YOU'LL BE DOING:

Investigate and follow up on Non-Conformance issues to resolve order discrepancies and ensure prompt resolution
Provide Non-Conformance status updates to Customer Service
Process customer purchase orders promptly and with a strong focus on accuracy and attention to detail.
Address customer inquiries related to orders and shipments, availability of stock, and other related information as required.
Act as liaison between Sales, Warehouses, Finance, and Supply Chain teams to facilitate order fulfillment.
Analyze and communicate customer options for stock-out substitutions or up-sell opportunities.
Field customer complaints and inquiries, coordinating with internal departments as needed to proactively resolve customer, product, or other related issues in a timely manner.
Issue Sales Returns and Credit Memos as needed.
Manage inbound phone calls from both your assigned accounts as well as general indirect customer base; with a strong focus on responsiveness and consistent availability.
Maintain awareness of, and accountability for, meeting key performance indicators (KPIs), ensuring service standards, response times, and customer satisfaction goals are consistently achieved.
Track, document, and report discrepancies to ensure accurate records
Maintain in-depth working knowledge of, and strong adherence to, company’s products, systems and processes.
Other related job duties as required.

WHAT YOU SHOULD HAVE:

Minimum 2-3 years’ experience in a related customer service/order management role.
Advanced capabilities in Microsoft Office applications (Outlook, Word, Excel, Power BI).
Experience working with Microsoft Nav and/or Dynamics.
Exhibits Company Core Values - Consideration, Cooperation, Communication, Accountability, and Innovation.
Outstanding customer service and interpersonal skills.
- Able to build and maintain relationships.
- Able to maintain a positive, professional attitude.
- Work effectively cross-functionally and with customers.
- Highly effective communicator, both in writing and speaking.
- Maintain an open mindset and willingness to adapt when faced with challenges or shifting priorities.
Exceptional analytical and problem-solving skills.
- Demonstrates strong judgment in executing actions that balance customer satisfaction with strategic business objectives.
Strong attention to detail.
- Demonstrates strong organizational, project management, and time management skills; adept at handling diverse tasks and managing competing demands

WHY IT'S GREAT TO WORK HERE:

Professionally designed open office work environment to support team collaboration – HQ Only
On-site Gym and Game Room - HQ Only
Paid Holidays - Including company-wide holiday shutdown
Business casual dress code
Generous Paid Time Off
Medical Dental, and Vision Benefits effective the first of the month following 30 days of hire
Employer Paid Short Term Disability, Travel Insurance, Life Insurance, and Employee Assistance Program
Voluntary benefits including Long Term Disability and Pet Insurance
401K with Employer Matching Dollars
Wellness Reimbursement Program
Tuition Assistance Program
Global company with offices in the US, AU, and EU
Ability to work in a growing company where your talents and skills can have a positive impact
Company social events throughout the year and monthly lunches!
Virtual library collection to support your development and inspire new idea

Rollease Acmeda is an Equal Employment Opportunity Employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

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Refine Your Search

customer support representative jobs in new rochelle ny

Order Entry Customer Service Representative

Customer Service Representative

Member Service Representative

Client Service Representative I

Customer Service Representative

Customer Service Representative

Temporary Member Services Representative - REMOTE

Universal Banker- Larchmont

Customer Service Representative

Senior Patient Access Services Representative

Customer Service Representative

Patient Service Representative

Customer Service Representative

Customer Service Representative

TTRPG Office Assistant and Customer Support Representative

Chat Support Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative for Mr. Handyman

Customer Service Representative (Hybrid Remote)

I want to receive the latest job alert for customer support representative in new rochelle ny

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