Top 2325 Bid manager, customer support Jobs in New York, Ny

Client Success Specialist II
Affirm —New York, NY
- $100,000 - $137,500 a year
- Remote
- Mid-level
- Bachelor's degree
- Fair chance
- Employee stock purchase plan
- Health insurance
Customer Support Specialist
Nevly Holdings Corp. —New York, NY
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Customer Success Manager
LSEG (London Stock Exchange Group) —New York, NY
- $97,500 - $162,500 a year
- Full-time
- Sales
- Senior level
- Commercial
- Commuter assistance
- Health insurance
Senior Manager, Support Excellence
Lyft —New York, NY
- $156,000 - $195,000 a year
- Hybrid work
- Office
- 8 years
- Organizational skills
- Commuter assistance
- Paid parental leave
Customer Success Manager
Zeta Global —New York, NY
- $75,000 - $80,000 a year
- Remote
- Analysis skills
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Stable —New York, NY
- $70,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Customer Support Specialist
Remote Talent Cloud —New York, NY
- $20,800 - $41,600 a year
- Contract
- Remote
- Computer literacy
- English
- Entry level
Quick Apply
Engagement Associate
Sana Labs AB —New York, NY
- $80,000 - $156,000 a year
- Full-time
- Office
- Business development experience
- In-person
Lead Technical Customer Success Manager
Bipsync Ltd —New York, NY
- $155,000 - $175,000 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
APX Next Customer Success Advocate
Motorola Solutions —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Sales
- 5 years
- Paid parental leave
- Employee stock purchase plan
Customer Support Manager
Campfire —New York, NY
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —New York, NY
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
10d
Bilingual Team Lead Coordinator - Russian Speaking
Heritage NY Medical, PC —Garden City, NY
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Customer Service/Sales Representative repair guy
Ring n go —Brooklyn, NY
- $20.00 - $29.27 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
Quick Apply
New Store Concierge
Key Food Stores Co Operative, Inc. —Matawan, NJ
- $60,000 - $65,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
New York Fashion Company Email Customer Service & Returns Coordinator (Mandarin-Speaking Preferred)
Miss Circle —Brooklyn, NY
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Writing skills
- English
- Paid training
- Health insurance
Quick Apply
Digital Customer Service Agent
Tower Management of NY —Long Island City, NY
- From $19 an hour
- Temporary
- Bilingual
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Financial Services
New York Life —Jericho, NY
- $60,000 - $100,000 a year
- Full-time
- Bilingual
- English
- Office
- Disability insurance
- Health insurance
Quick Apply
Proposal Manager - 6+ years in AEC
Confidential —New York, NY
- From $110,000 a year
- Full-time
- Hybrid work
- 6 years
- Marketing
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick Apply
Inbound Retention Representative (Six-Figure Opportunity)
EchoStar —Roseland, NJ
- From $43,000 a year
- Weekends as needed
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply

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Client Success Specialist II

Affirm -
New York, NY

Apply Now

Job Details

$100,000 - $137,500 a year

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
Vision insurance

Qualifications

Managing customer accounts
Bachelor's degree
Account management experience

Full Job Description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

About the Revenue Team

The Revenue team drives Affirm's top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products.

About the Role

We are seeking a dynamic and experienced Client Success Specialist II (CSM) to join our team. The ideal candidate will have 3-5 years of proven client experience, preferably in the financial technology sector. The CSM will be instrumental in maintaining client relationships, ensuring satisfaction, and fostering revenue growth.

What You'll Do

Deliver a proactive client management strategy to encourage growth & retention with our merchant partners.

Identify & execute upsell and cross-sell opportunities across a broad portfolio to enhance client value and devise strategies to capitalize on them.

Provide prompt and effective support to address client needs and inquiries.

Conduct regular performance reviews and gather client feedback.

Collaborate with internal teams to resolve client issues and requests promptly.
Stay abreast of industry trends and market developments to anticipate client needs.
Collaborate cross-functionally to execute strategies to support clients.
Ensure alignment between client goals and internal priorities and deliverables.
Demonstrate resourcefulness and flexibility in navigating changing environments.
Maintain a thorough understanding of company products and services to provide accurate information and support to clients.

What We Look For

Bachelor's degree with at least 3-5 years of account management experience, preferably in the financial technology industry.
Excellent written and verbal communication skills.
Strong interpersonal skills and ability to build rapport with clients and stakeholders.
Self-motivated, proactive, and able to work independently or as part of a team.
Comfortable in fast-paced, high-pressure environments managing multiple priorities.
Proficiency in CRM software (e.g., Salesforce) and Google Suite.
Knowledge of marketing technologies and e-commerce preferred.

Base Pay Grade - F
Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $112,500 - $137,500
USA On Target Earnings (all other U.S. states) per year: $100,000 - $125,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Apply Now

Refine Your Search

bid manager, customer support jobs in new york, ny

Client Success Specialist II

Customer Support Specialist

Customer Success Manager

Senior Manager, Support Excellence

Customer Success Manager

Customer Success Manager

Customer Support Specialist

Engagement Associate

Lead Technical Customer Success Manager

APX Next Customer Success Advocate

Customer Support Manager

Registered Client Administrative Manager

Bilingual Team Lead Coordinator - Russian Speaking

Customer Service/Sales Representative repair guy

New Store Concierge

New York Fashion Company Email Customer Service & Returns Coordinator (Mandarin-Speaking Preferred)

Digital Customer Service Agent

Customer Service Representative Financial Services

Proposal Manager - 6+ years in AEC

Inbound Retention Representative (Six-Figure Opportunity)

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