Top 202 Business services manager Jobs in New York, Ny

eDiscovery Client Services Manager
Epiq Systems, Inc. —New York, NY
- $130,000 - $145,000 a year
- Weekends as needed
- Remote
- Recruiting
- Fair chance
- Business Administration
Manager - Global Business Services (GBS) - Strategy
Deloitte —New York, NY
- $155,600 - $306,800 a year
- Full-time
- Up to 50% travel
- 3 years
- Analysis skills
Regional Sales/Business Development Manager - New York, New Jersey, Connecticut
Wireless Infrastructure Group —New York, NY
- $150,000 - $175,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
Sales & Operations Manager - Home Improvement/ Home Service Experience REQUIRED
Atticare —Wallington, NJ
- $60,000 - $150,000 a year
- Full-time
- Spanish
- Driver's License
- Warehouse
- Paid time off
Quick Apply
Manager, SAP S4 Public Cloud Professional Services Automation (PSA)
KPMG —New York, NY
- $145,350 - $253,230 a year
- Full-time
- Finance
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Customer Service Manager Fairfield, NJ
Cosentino —Fairfield, NJ
- $60,000 - $70,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Management
- Health savings account
- Disability insurance
Quick Apply
Manager, Epic - New Business Onboarding & Mergers & Acquisitions (Manager, Product Services & Management)
Northwell Health —Lake Success, NY
- $121,199.91 - $212,099.55 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Product management
14d
Senior Business Development Manager Ericsson Mobile Financial Services
Ericsson —New York, NY
- $149,600 - $202,650 a year
- 8 hour shift
- Hybrid work
- Up to 50% travel
- Office
- 8 years
- Paid parental leave
- AD&D insurance
Manager, Services Consulting
Braze —New York, NY
- $136,800 - $256,000 a year
- Office
- Travel
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
Client Solutions Manager - Financial Services - Global Business Solutions - New York
TikTok —New York, NY
- $80,843 - $129,474 a year
- Mid-level
- Fair chance
- 4 years
- Paid parental leave
- Paid holidays
Manager, Brex Business Risk - Enterprise Services Risk Office
Capital One —New York, NY
- Email
- Military
- Office
- High school diploma or GED
- Health insurance
Assistant General Manager
Din Tai Fung North America —Brooklyn, NY
- $121,700 - $152,100 a year
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Client Services Project Manager
Epiq Systems, Inc. —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- Fair chance
- Leadership
Business Development Manager, Financial Services, Private Equity, Amazon Business
Amazon.com Services LLC —New York, NY
- $143,700 - $194,400 a year
- Full-time
- Mid-level
- Leadership
- Negotiation
- AD&D insurance
- Health insurance
14d
Manager, Business Services Recruitment
White & Case —New York, NY
- $135,000 - $175,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Contracts
- Disability insurance
- Health insurance
Business Analyst – Consulting Manager – Banking and Financial Services
Cognizant —Teaneck, NJ
- $110,000 - $129,500 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
Lead Client Account Manager, Financial Services
Pinterest —New York, NY
- $134,705 - $235,734 a year
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
Professional Services Manager
Clearwater Analytics, LLC —New York, NY
- $120,000 - $168,000 a year
- Full-time
- CPA
- Finance
- 8 years
- Disability insurance
- Health insurance
Quick Apply
9d
Business Effectiveness Lead, Google Services
Google —New York, NY
- $114,000 - $164,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
6d
Senior Manager - Financial Services - Americas
Simon-Kucher & Partners —New York, NY
- $190,000 - $200,000 a year
- Spanish
- Office
- Analysis skills
- Paid holidays
- Health insurance

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eDiscovery Client Services Manager

Epiq Systems, Inc. -
New York, NY

Apply Now

Job Details

Full-time
$130,000 - $145,000 a year

Qualifications

Customer communication
Legal discovery
Discovery preparation

Full Job Description

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Description Details:

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and execution. Successful candidates must have the team leadership and professional background in the electronic discovery industry to successfully manage multiple projects, coordinate efforts from various resources, and ensure consistently superior service for client relationships in a fast-paced environment.

Principal Job Responsibilities:

Responsible for the hiring, training, development, and management of the assigned Client Services Team
Accountable for the overall success of the Client Services team and customer satisfaction
Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects
Serves as the internal and external point of contact for projects and issue resolution across company functions
Drive overall client satisfaction through effective coordination and communication of client deliverables
Partnership with clients to establish best practices to meet specific needs and addresses prioritization issues that may arise
Advise and execute on complex issue resolution through internal remediation processes to drive client satisfaction
Participates in the planning and execution of project initiatives, drive process-improvement, and coordination of continual status updates on project objectives
Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners
Manages and reports to clients on project budget, revenue forecasting, and financial status
Demonstrates leadership to both clients and internal partner to deliver project objectives professionally and with superior quality
Work with Operational departments to customize and continually enhance service quality
In partnership with internal stakeholders, participate in the coordination, agenda, execution, and action items stemming from cadenced client business reviews
Development of subject matter expertise relating to client-specific tools and software
Develop and maintain client relationships with key client contacts and act as an escalation point for client concerns and partnership on client initiatives.

Desired Qualifications and Skills:

A deep understanding of eDiscovery and litigation support which is typically the result of at least 5-7 years in relevant positions with law firms, corporate legal departments, or eDiscovery service providers
Proven leadership and staff development skills which help to motivate personnel and provide professional growth allowing them to assume additional responsibilities
Demonstrated success in the management of multiple simultaneous projects.
Oral and written communication skills to effectively provide confident leadership
Strong critical thinking skills with the ability to efficiently gather and process information required for problem solving and resolution in response to client inquiries, deadlines, and project management
Previous client relationship skills which include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to consistently meet client requirements.
A solid understanding of the Electronic Discovery Reference Model, database design and management, data processing activities, and legal document review requirements.

Education & Certifications:

Bachelor's (BA) Degree
A graduate degree such as a Juris Doctorate (JD) degree or Masters of Business Administration (MBA) a plus
Relevant eDiscovery or Project Management certifications preferred
Relativity Certified Administrators strongly preferred

Work Conditions: Able and willing to work for extended periods of time including evenings and weekends

#LI-TP1 #Remote

The Compensation range for this role is $130,000.00 to $145,000.00 USD annually and may be eligible for an annual bonus.

Your specific salary will be determined based on several factors:

Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

Builds Talented Teams

Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.

Focus on employee engagement
Build a strong talent pipeline

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

Improve workflows for team efficiency
Use clear documentation and expectations
Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Apply Now

Refine Your Search

business services manager jobs in new york, ny

eDiscovery Client Services Manager

Manager - Global Business Services (GBS) - Strategy

Regional Sales/Business Development Manager - New York, New Jersey, Connecticut

Sales & Operations Manager - Home Improvement/ Home Service Experience REQUIRED

Manager, SAP S4 Public Cloud Professional Services Automation (PSA)

Customer Service Manager Fairfield, NJ

Manager, Epic - New Business Onboarding & Mergers & Acquisitions (Manager, Product Services & Management)

Senior Business Development Manager Ericsson Mobile Financial Services

Manager, Services Consulting

Client Solutions Manager - Financial Services - Global Business Solutions - New York

Manager, Brex Business Risk - Enterprise Services Risk Office

Assistant General Manager

Client Services Project Manager

Business Development Manager, Financial Services, Private Equity, Amazon Business

Manager, Business Services Recruitment

Business Analyst – Consulting Manager – Banking and Financial Services

Lead Client Account Manager, Financial Services

Professional Services Manager

Business Effectiveness Lead, Google Services

Senior Manager - Financial Services - Americas

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