Top 2570 Client support engineer Jobs in New York, Ny

Technical Support Engineer (NYC)
Hyro —New York, NY
- $80,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
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Mid-Level Network Engineer (Remote)
Myriad360 —New York, NY
- $110,000 - $125,000 a year
- Remote
- Mid-level
- AWS
- Continuous improvement
- Paid training
- Paid parental leave
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IT Support Engineer
Financial Technology Partners —New York, NY
- $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Opportunities for advancement
10d
Client Support Engineer
Thrive —New York, NY
- $80,000 - $105,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
Entry Level Automation Travel Engineer
DMC Engineering —New York, NY
- $89,000 - $101,000 a year
- Hybrid work
- Travel
- US work authorization
- Reliable transportation
7d
Managed Services Engineer
QUALITECH COMPUTERS —Staten Island, NY
- From $50,000 a year
- Part-time
- Hybrid work
- 5 years
- Windows
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Security Integration & Security Systems Engineer
Care Security Systems Inc. —New York, NY
- $30 - $40 an hour
- 8 hour shift
- System design
- Mid-level
- In-person
- Health insurance
- Dental insurance
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Project Engineer
Kraft Heinz Company —New York, NY
- $77,800 - $97,300 a year
- Overtime
- 5 years
- Bachelor of Science
- Engineering
- AD&D insurance
- Paid holidays
Splunk/Cybersecurity Engineer (Onsite – NYC) MUST BE LOCAL
Donnelly & Moore Corporation —New York, NY
- From $65 an hour
- Contract
- 5 years
- Driver's License
- In-person
- Health insurance
- Dental insurance
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16h
Structural Engineer
Sustainable Engineering Services, P.C. —Fort Lee, NJ
- $110,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Senior Bridge Engineer
Conrad Consulting —Mineola, NY
- $125,000 - $160,000 a year
- Full-time
- 7 years
- Bachelor of Science
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
11d
Senior Electrical Engineer - Mission Critical Facilities
BRUNS-PAK, Inc. —Edison, NJ
- $120,000 - $158,000 a year
- Full-time
- Background check
- AutoCAD
- System design
- Health insurance
- Dental insurance
Quick Apply
IT Security SIEM Engineer
OZ Solutions Group —New York, NY
- $30 - $40 an hour
- Contract
- Hybrid work
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
5h
Numerical Modelling Expert - Senior Geotechnical Engineer
NonStop Consulting —New York, NY
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Doctor of Philosophy
- Health insurance
- Dental insurance
Quick Apply
Lead AWS Engineer
Micrologic Associates —Parsippany-Troy Hills, NJ
- From $165,000 a year
- Full-time
- Background check
- 7 years
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Intune MDM Engineer
HCL Technologies Limited - Business Services —Englewood, NJ
- $81,000 - $145,000 a year
- Email
- Azure
- Mentoring
- Senior level
- Health insurance
- 401(k)
Quick Apply
Network Engineer
Promenet Inc —New York, NY
- Weekends only
- English
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Structural Design Manager
Stantec —New York, NY
- $128,600 - $193,000 a year
- Full-time
- Bachelor of Science
- Office
- Analysis skills
- Wellness program
- Health savings account
Full Stack Engineer - Python / Angular
CGI Group, Inc. —Jersey City, NJ
- $89,600 - $156,700 a year
- Full-time
- Azure
- 6 years
- Computer Science
- Paid parental leave
- Paid holidays
Electrical Engineer
Futures Consulting, LLC —New York, NY
- $95,000 - $145,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply

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client support engineer jobs near new york, ny

Technical Support Engineer (NYC)

Hyro -
New York, NY

Quick Apply

Job Details

Full-time
$80,000 - $130,000 a year

Qualifications

Customer communication
Workflow management (operations management method)
Managing clients in a customer support role
Defect tracking tools
Cross-functional communication

Full Job Description

Grab your cape, become a SuperHyro!

Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights.

What Are We Looking For?

We are looking for a Technical Support Engineer to join our growing Delivery team in NYC. As a member of the Support Engineering group, you will be an integral part of a team of top professionals who own and maintain next-generation responsible AI agent solutions. You will act as a trusted advisor to our clients and be an essential part of the success of both our customers and Account Executives, maintaining and supporting customers post-launch.

As a passionate technologist and customer advocate, you will connect the dots between technical solutions and business value for the customer. We are seeking a proactive problem-solver who is eager to immerse themselves in Conversational AI and Natural Language Understanding (NLU) technologies to become an expert in Hyro’s solutions. You will play a crucial role in maintaining customer satisfaction, troubleshooting complex integrations, and serving as a technical SME.

Requirements:

2+ years of technical support experience, preferably within a SaaS environment.
Strong background in technical troubleshooting and/or programming.
Proficiency in web technologies, including JavaScript, HTML, and CSS.
Familiarity with query languages or BI tools for data extraction.
Experience using Jira, Notion, or similar workflow management software.
A detail-oriented critical thinker with a client-centric approach.
A fast learner capable of adapting to new technologies and evolving priorities.
Clear communication skills for both technical and non-technical stakeholders.
Proven ability to turn difficult customer challenges into opportunities.

Bonus points:

Computer Science or Engineering majors
Software engineering experience
Experience in healthcare technology and/or AI platforms.

This is a hybrid role, with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis.

Offered rate of compensation (NY locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $80,000 - $130,000 annually exempt. The range provided is for NY-based hires only and will be commensurate with the candidate's experience. Pay ranges for candidates in other locations other than NY may differ based on the cost of labor in that location.

Responsibilities:

Resolve technical support requests across multiple channels while guiding clients on platform best practices.
Serve as a technical SME, focusing on swift issue resolution and proactive performance monitoring.
Partner with R&D, Product, and Delivery teams to escalate issues and drive meaningful platform improvements.
Develop deep technical expertise and become a go-to authority as our product evolves.
Build internal tools and documentation to help the team debug complex metrics and visibility gaps.
Lead high-stakes technical calls and craft innovative solutions for critical customer challenges.
Manage and prioritize support tickets to ensure quick resolution and clear client communication.
Collect customer feedback to provide the product team with insights for continuous improvement.

Equal Opportunities:

Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.

Quick Apply

Refine Your Search

client support engineer jobs in new york, ny

Technical Support Engineer (NYC)

Mid-Level Network Engineer (Remote)

IT Support Engineer

Client Support Engineer

Entry Level Automation Travel Engineer

Managed Services Engineer

Security Integration & Security Systems Engineer

Project Engineer

Splunk/Cybersecurity Engineer (Onsite – NYC) MUST BE LOCAL

Structural Engineer

Senior Bridge Engineer

Senior Electrical Engineer - Mission Critical Facilities

IT Security SIEM Engineer

Numerical Modelling Expert - Senior Geotechnical Engineer

Lead AWS Engineer

Intune MDM Engineer

Network Engineer

Structural Design Manager

Full Stack Engineer - Python / Angular

Electrical Engineer

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