Top 1540 Cloud service technical support manager Jobs in New York, Ny

Director, Technical Solution Manager
Kyndryl —New York, NY
- $161,520 - $348,840 a year
- Full-time
- Remote
- Up to 50% travel
- 8 years
- Travel
- Health insurance
- Dental insurance
5d
Azure Cloud Infrastructure Engineer
Services For The Underserved, Inc. —New York, NY
- $150,000 - $160,000 a year
- Full-time
- Hybrid work
- DevOps
- System design
- Bachelor's degree
- Paid time off
Helpdesk Manager
BGBx —New York, NY
- $75,000 - $105,000 a year
- On call
- Hybrid work
- Office
- Microsoft Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
IT Operations Support
CONSUMER AND WORKER PROTECTION —New York, NY
- $89,048 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Work from home
- Loan forgiveness
Technical Program Manager, Incident Response
Harvey —New York, NY
- $150,900 - $226,300 a year
- Full-time
- Hybrid work
- 5 years
- Senior level
- Communication skills
- Health insurance
- Dental insurance
12d
US Consulting, Senior Partner Development Manager, US Consulting Partner Management
Amazon Web Services, Inc. —New York, NY
- $162,700 - $220,200 a year
- Full-time
- Sales
- 5 years
- Presentation skills
- AD&D insurance
- Health insurance
3d
Director of Information Technology
Columbia University —New York, NY
- $150,000 - $170,000 a year
- Full-time
- School experience
- Spanish
- Google Workspace
13d
Technical Enablement Program Manager, Field Engineering
Neo4j —New York, NY
- $120,000 - $150,000 a year
- Remote
- 5 years
- Continuous improvement
- SharePoint
14d
Managed Services Engineer
QUALITECH COMPUTERS —Staten Island, NY
- From $50,000 a year
- Part-time
- Hybrid work
- 5 years
- Windows
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Senior Portfolio Growth Manager, Professional Services, AWS Worldwide Startups
Amazon Web Services, Inc. —New York, NY
- $162,700 - $220,200 a year
- Full-time
- 5 years
- Fair chance
- Senior level
- AD&D insurance
- Health insurance
5d
Information Technology Engineer- Cloud Data (Architect, SQL Server Administration, Data Gateway)
LiveOnNY —Long Island City, NY
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- 7 years
- Azure
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Change & Release Management Lead - Wealth Management
WISSEN TECHNOLOGY PRIVATE LIMITED —New York, NY
- Full-time
- Azure
- Computer Science
- Office
- Disability insurance
- Health insurance
Quick Apply
Account Manager (ENT/Strategic) (Hybrid)
KnowBe4 —New York, NY
- $200,000 - $210,000 a year
- Background check
- Computer Science
- Marketing
- Tuition reimbursement
- Adoption assistance
Quick Apply
Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services)
Capital One —New York, NY
- Email
- Azure
- Computer Science
- Java
- Health insurance
5d
Applied Researcher II
Capital One —New York, NY
- Email
- Computer Science
- Mid-level
- Office
- Health insurance
Lead AWS Engineer
Micrologic Associates —Parsippany-Troy Hills, NJ
- From $165,000 a year
- Full-time
- Background check
- 7 years
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Applied Researcher II (AI Foundations, LLM Core and Agentic AI)
Capital One —New York, NY
- Email
- Computer Science
- Mid-level
- Office
- Health insurance
Assistant Project Manager (CMAR/GMP/Owners Representative )
NV5 —New York, NY
- $85,000 - $125,000 a year
- Full-time
- Construction site
- Mid-level
- Contracts
- Health insurance
- Dental insurance
Applied Researcher II (AI Foundations)
Capital One —New York, NY
- Email
- Computer Science
- Mid-level
- Office
- Health insurance

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cloud service technical support manager jobs near new york, ny

Director, Technical Solution Manager

Kyndryl -
New York, NY

Apply Now

Job Details

Full-time
$161,520 - $348,840 a year
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Retirement plan

Qualifications

Requirements design
Technical documentation
IT service management
IT strategy formulation (System development task)
Infrastructure architecture design
System design for system development
Technical solutions implementation
Business requirements
Cybersecurity
Cross-functional collaboration
Solution selling approach
Implementing IT solutions
Cross-functional communication

Full Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Your role
As a Solutions Specialist - Incentive, you will focus on designing, shaping, and presenting domain specific technology solutions that address customer business and technical requirements. This role centers on solution definition, cost modeling, and value articulation across infrastructure, project, and consulting services. You will work closely with internal solutioning and sales partners and engage directly with customers to translate complex requirements into clear, deliverable solutions.

What you will do

Develop domain specific solutions that align customer requirements with Kyndryl services and capabilities
Analyze customer business and technical needs and convert them into solution architectures and cost models
Support solution strategy discussions by clearly articulating business value, technical tradeoffs, and delivery considerations
Collaborate with internal stakeholders to gather technical inputs, assumptions, and constraints required for proposals
Contribute to bid and proposal development by owning solution documentation and presentations
Participate in customer meetings to explain solution design, scope, and outcomes in practical terms
Support deal progression through solution refinement, risk identification, and handover readiness

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required skills and experience

Minimum of 8+ years of experience in IT service management, IT sourcing, or IT strategy
Experience designing and building technical solutions based on customer requirements
Understanding of IT domains including infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems
Ability to analyze complex problems and propose scalable, practical solutions
Experience creating solution documentation such as scope definitions, assumptions, and cost models
Experience working with cross functional teams across sales, delivery, and technical practices
Ability to travel up to 50%

Preferred skills and experience

Experience in a consulting or advisory role supporting customer solution design
Knowledge of hybrid and cloud architecture design
Experience supporting sales pursuits through presentations, proposals, or solution workshops

Compensation

The compensation range for the position in the U.S. is $161,520 to $290,760 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $193,920 to $348,840

California (All Other): $177,720 to $319,800

Colorado: $161,520 to $290,760

Massachusetts: $161,520 to $319,800

New York City: $193,920 to $348,840

Washington: $177,720 to $319,800

Washington DC: $177,720 to $319,800

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Apply Now

Refine Your Search

cloud service technical support manager jobs in new york, ny

Director, Technical Solution Manager

Azure Cloud Infrastructure Engineer

Helpdesk Manager

IT Operations Support

Technical Program Manager, Incident Response

US Consulting, Senior Partner Development Manager, US Consulting Partner Management

Director of Information Technology

Technical Enablement Program Manager, Field Engineering

Managed Services Engineer

Senior Portfolio Growth Manager, Professional Services, AWS Worldwide Startups

Information Technology Engineer- Cloud Data (Architect, SQL Server Administration, Data Gateway)

ITSM Manager

Change & Release Management Lead - Wealth Management

Account Manager (ENT/Strategic) (Hybrid)

Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services)

Applied Researcher II

Lead AWS Engineer

Applied Researcher II (AI Foundations, LLM Core and Agentic AI)

Assistant Project Manager (CMAR/GMP/Owners Representative )

Applied Researcher II (AI Foundations)

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