Top 1819 Customer processing associate Jobs in New York, Ny

Universal Banker- Williamsburg
Apple Bank for Savings —Brooklyn, NY
- $21.98 - $32.97 an hour
- Extended hours
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
Universal Banker- Jamaica
Apple Bank for Savings —Queens, NY
- $21.98 - $32.97 an hour
- Extended hours
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
Customer Service Associate
TMP llc —New York, NY
- $24.65 - $32.00 an hour
- Temporary
- Writing skills
- Analysis skills
- Organizational skills
- Paid training
- Health insurance
Quick Apply
4d
Guest Relations Associate
The Twenty Two —New York, NY
- $25 - $28 an hour
- Weekends as needed
- Hotel
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Retail Sales Associate
Skechers USA Retail, LLC —New York, NY
- $18.00 - $19.10 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
Quick Apply
Customer Service Associate
Nicolas LLC —Manhattan, NY
- $24.22 - $29.17 an hour
- Full-time
- Computer literacy
- Analysis skills
- Organizational skills
Quick Apply
Claims Processing Help Desk Associate
Talenthub Workforce —New York, NY
- $25.11 - $30.24 an hour
- Part-time
- Hybrid work
- Mid-level
- Administrative experience
- Data entry
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service Associate
Flokos plc 2 —New York, NY
- $23.24 - $27.99 an hour
- Full-time
- Computer literacy
- Analysis skills
- In-person
Quick Apply
Production Packaging Associate
Hummingbird Moving LLC —Brooklyn, NY
- $19.70 - $23.60 an hour
- Overtime
- High school diploma or GED
- Warehouse experience
- In-person
- Paid training
- Health insurance
Quick Apply
Customer Care Associate - Remote
Global Contact Services —Long Island City, NY
- $16.50 - $17.00 an hour
- Overtime
- Communication skills
- Entry level
- Paid training
- Passenger ride along program
Customer Service Associate II
Dollar Tree —Bronx, NY
- $17.00 - $17.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate
Catbird —Brooklyn, NY
- $21 - $24 an hour
- Full-time
- Hybrid work
- Research
- Office
- 1 year
Quick Apply
Associate, Customer Service Representative
Community Federal Savings Bank —New York, NY
- $20 - $23 an hour
- Full-time
- Computer literacy
- Writing skills
- Office
Quick Apply
Warehouse Associate
KITH —New York, NY
- $18 - $20 an hour
- Part-time
- Ability to lift 50 pounds
- Warehouse
- Warehouse experience
9d
Stock/ Sales Associate
Ted Baker —New York, NY
- $17 - $19 an hour
- Temporary
- Merchandising
- High school diploma or GED
- Typing
Quick Apply
12d
Part-Time Sales Associate
The Morgan Library & Museum —New York, NY
- $22.50 an hour
- Part-time
- Computer literacy
- Merchandising
- High school diploma or GED
Inventory Associate
A Little Place To Relax —New York, NY
- $19 - $20 an hour
- Part-time
- Customer service
- Computer literacy
- Basic math
Quick Apply
Food Service Associate
NYC Health + Hospitals —New York, NY
- $31,140 a year
- Part-time
- Hospital
- High school diploma or GED
- Epic
- Commuter assistance
- Paid holidays
Part-Time Sales Associate - Famous Footwear
Famous Footwear —Brooklyn, NY
- $17.00 - $19.55 an hour
- Extended hours
- High school diploma or GED
- Entry level
- Retail sales
- Health insurance
- Paid time off
Quick Apply
14h
Inventory Associate
DAGGA —New York, NY
- $20 an hour
- Part-time
- Customer service
- Computer literacy
- Basic math
Quick Apply

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Universal Banker- Williamsburg

Apple Bank for Savings -
Brooklyn, NY

Apply Now

Job Details

Full-time
$21.98 - $32.97 an hour

Qualifications

Phone communication
High school diploma or GED
Client interaction via phone calls

Full Job Description

Brooklyn NY (Williamsburg)
Salary Range: $21.98/hr - $32.97/hr

The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions.

The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.
Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.
Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc.
Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service.
Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments.
Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.).
Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts.
Ensure accurate new account record keeping practices and perform timely follow-up as needed.
Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets.
Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to.
Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers.
Build and maintain technical and professional knowledge by attending educational workshops.
Perform additional duties as requested.

SKILLS, EDUCATION, & EXPERIENCE

High School Diploma or GED required.
Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative.
General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred.
Prior experience in fostering and developing strong customer relationships.
Ability to develop, as well as maintain a detailed level of knowledge of banking products and services.
Display willingness to be cross trained in other branch functions.
Excellent problem-solving skills with the ability to provide solutions to customer issues.
Must present a confident, professional, and positive demeanor to customers.
Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills.
Strong organizational skills and detailed oriented.
Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint).
Display sound judgment and discretion when utilizing confidential information.
Weekend work and extended hours or filling in at neighboring branch locations may be required.
Mandatory training may require occasional travel.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Apply Now

Refine Your Search

customer processing associate jobs in new york, ny

Universal Banker- Williamsburg

Universal Banker- Jamaica

Customer Service Associate

Guest Relations Associate

Retail Sales Associate

Customer Service Associate

Claims Processing Help Desk Associate

Customer Service Associate

Production Packaging Associate

Customer Care Associate - Remote

Customer Service Associate II

Customer Service Associate

Associate, Customer Service Representative

Warehouse Associate

Stock/ Sales Associate

Part-Time Sales Associate

Inventory Associate

Food Service Associate

Part-Time Sales Associate - Famous Footwear

Inventory Associate

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