Top 6216 Customer service supervisor Jobs in New York, Ny

Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
11d
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- English
Quick Apply
Fire Sprinkler Service Manager
LUND FIRE PRODUCTS —Bayside, NY
- $30 - $50 an hour
- Full-time
- Clean driving record
- Construction site
- Sales
- Fuel card
- Health insurance
Quick Apply
2d
Clinical Supervisor
Inner Clarity, LLC —Hazlet, NJ
- $80 - $100 an hour
- Part-time
- Hybrid work
- LMFT
- Licensed Clinical Social Worker
- LPC
- Flexible schedule
Quick Apply
Evenings Nurse Supervisor
Complete Care at Chestnut Hill —Passaic, NJ
- $38 - $48 an hour
- Part-time
- RN License
- Mid-level
- LPN
Quick Apply
Clinical Supervisor for Addiction Rehabilitation
Care Plus NJ, Inc. —Paramus, NJ
- $70,000 - $72,500 a year
- Full-time
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- AD&D insurance
- Paid holidays
Quick Apply
10d
Bilingual Team Lead Coordinator - Russian Speaking
Heritage NY Medical, PC —Garden City, NY
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Supervisor
Worldwide Flight Services —East Elmhurst, NY
- $24 - $42 an hour
- Weekends as needed
- Mechanic experience
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Nurse Supervisor
Care Plus NJ, Inc. —Paramus, NJ
- $75,000 - $80,000 a year
- Full-time
- CPR Certification
- Nursing
- Psychiatry
- AD&D insurance
- Paid holidays
Quick Apply
Respiratory Therapist Supervisor
SBH Health System —Bronx, NY
- $140,000 a year
- Full-time
- Background check
- BLS Certification
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Procedure Scheduling Supervisor(Operating Room)
Confidential —Secaucus, NJ
- $30 - $40 an hour
- Full-time
- Surgery
- Supervising experience
- Operating room
- Health savings account
- Health insurance
Quick Apply
Housing Maintenance Supervisor
Mid Bronx Senior Citizens Council, Inc. —Bronx, NY
- $22.00 - $24.05 an hour
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Intake Supervisor
Attentive/DBA Always Homecare —Brooklyn, NY
- $70,000 - $80,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Shredder Supervisor
Sims Metal —Jersey City, NJ
- $88,000 - $100,000 a year
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
12d
LPN Supervisor
Skilled Nursing of Queens —Queens, NY
- $45 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- LPN
Quick Apply
5d
Clinical Social Work Supervisor
Archdiocese of NY Drug Abuse Prevention Program (ADAPP) —Bronx, NY
- $70,000 - $72,500 a year
- Full-time
- Background check
- 5 years
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Quick Apply
10d
Registered Nurse (RN) Supervisor
AristaCare At Cedar Oaks —South Plainfield, NJ
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality Assurance Supervisor-Industrial Machinery
Hosokawa Micron International —Summit, NJ
- $68,334 - $116,113 a year
- Email
- ERP systems
- 3 years
- Senior level
Rehab PT Field Supervisor
Girling Health Care of New York —Brooklyn, NY
- $115,000 - $125,000 a year
- Full-time
- Management
- Mid-level
- Home Health
- Paid holidays
- Health insurance
Quick Apply
Hybrid Bilingual Chinese Health Home Supervisor
Asian Community Care Management —New York, NY
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Supervising experience
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
6d

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customer service supervisor jobs near new york, ny

Customer Care Supervisor (Remote)

JCPenney -
Wayne, NJ

Apply Now

Job Details

$57,000 - $95,000 a year
11 days ago

Benefits

Store discount
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Management
Managing teams in a customer support role
Team leadership
Supervising experience
Retail store experience
Client services experience within retail industry

Full Job Description

Overview

Supervisor, Customer Care

(remote)

Provides leadership, direction, coaching and engages associates to consistently provide exceptional customer service to meet or exceed company goals and customer service metrics.

Responsibilities

Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems.
Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.
Supervises, provides coaching, and engages Customer Care Center (CCC) associates to continuously provide exceptional customer service to meet or exceed company survey goals
Coordinates and administers programs designed to develop associates’ skills and abilities to create a customer first environment
Supports the implementation of new procedures and/or operational changes to support the Customer Care vision and strategy
Tracks, reviews, & responds to customer complaints, and escalates issues in a manner that drives customer retention and loyalty

Qualifications

2+ years supervisory leadership experience (retail or call center preferred)
2+ years customer service and retail experience required
Exhibits high standards and accountability; takes pride in accuracy
Results-oriented and self-motivated with a strong sense of urgency
Able to independently organize and prioritize broad workload to meet deadlines
Strong customer service, written and verbal communication and organizational skills
High School degree or equivalent business experience; Bachelor’s degree preferred
Proficient computer skills including MSWord, Excel, PowerPoint, customer service and point of sale systems, navigating multiple tabs/windows
Requires access to reliable, high-speed internet connection and a quiet working area away from distractions

What You Get

Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic brands.

Benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and a generous associate merchandise discount.
Growth and Development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
Collaborative Culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.

About Catalyst

Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. We are leveraging our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all. For more opportunities to join our team please visit our careers page.

Pay Range

USD $57,000.00 - USD $95,000.00 /Yr.

Apply Now

Refine Your Search

customer service supervisor jobs in new york, ny

Customer Care Supervisor (Remote)

Call Center Representative - English & Spanish (Remote)

Fire Sprinkler Service Manager

Clinical Supervisor

Evenings Nurse Supervisor

Clinical Supervisor for Addiction Rehabilitation

Bilingual Team Lead Coordinator - Russian Speaking

Supervisor

Nurse Supervisor

Respiratory Therapist Supervisor

Procedure Scheduling Supervisor(Operating Room)

Housing Maintenance Supervisor

Intake Supervisor

Shredder Supervisor

LPN Supervisor

Clinical Social Work Supervisor

Registered Nurse (RN) Supervisor

Quality Assurance Supervisor-Industrial Machinery

Rehab PT Field Supervisor

Hybrid Bilingual Chinese Health Home Supervisor

I want to receive the latest job alert for customer service supervisor in new york, ny

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