Top 43 Governmental program analyst Jobs in New York, Ny

Analyst Benefits Customer Service
JetBlue Airways Corporation —Long Island City, NY
- $62,000 - $101,000 a year
- Hybrid work
- Writing skills
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Disability insurance
9d
Hourly Data Analyst – Economic Development
New Jersey Institute of Technology —Newark, NJ
- $35 - $50 an hour
- Part-time
- Residential
- Finance
- Analysis skills
11d
Payment Analyst (Temp)
The Fund for Public Health in New York City —Queens, NY
- $65,000 - $70,000 a year
- Temporary
- Hybrid work
- Background check
- Mid-level
- Office
- Paid holidays
Quick Apply
Sr. Financial Systems Analyst
Suburban Propane —Whippany, NJ
- $75,000 - $113,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Confidential Investigator
DEPARTMENT OF INVESTIGATION —Manhattan, NY
- $74,642 - $81,346 a year
- Full-time
- Writing skills
- 3 years
- High school diploma or GED
- Loan forgiveness
IT Program Manager
International Rescue Committee —New York, NY
- $88,277 - $103,222 a year
- Full-time
- Office
- 3 years
- Analysis skills
- 403(b) matching
- Disability insurance
Senior Researcher, Criminal Justice
Human Rights Watch —New York, NY
- $88,000 - $104,000 a year
- Full-time
- Hybrid work
- Spanish
- 7 years
- Public speaking
- Disability insurance
- Health insurance
Director of Health Care Program Planning/Analysis Level I
NYC Health + Hospitals —New York, NY
- $98,584 - $104,652 a year
- Online Application
- Hospital
- Analysis skills
- Home Health
- Commuter assistance
- Paid holidays
DIRECTOR, OFFICE OF RESEARCH AND PROGRAM MONITORING
Agency HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $106,602 - $118,872 a year
- Full-time
- Writing skills
- Office
- Residential
- Loan forgiveness
M&A Advisory Associate (Merger and Acquisition Advisory)
CastleOak Securities, L.P. —New York, NY
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Management
- Research
- Commuter assistance
- Disability insurance
AI Adoption Lead
International Rescue Committee —New York, NY
- $94,000 - $110,000 a year
- Full-time
- Continuous improvement
- Product management
- Senior level
- 403(b) matching
- Disability insurance
ASSISTANT DEPUTY COMMISSIONER, MANAGEMENT ANALYSIS, QUALITY & DATA
HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $175,000 - $186,000 a year
- Full-time
- Computer Science
- Writing skills
- English
- Loan forgiveness
12d
Municipal Finance Fellow
New York State Housing Finance Agency —New York, NY
- $60,000 a year
- Full-time
- Office
- Math
- Bachelor's degree
Quick Apply
Director, School Based Procurement, DCP
New York City Department of Education —Brooklyn, NY
- $110,969 - $140,000 a year
- 18 years or older
- Writing skills
- Research
- Loan forgiveness
Senior Claims Analyst Severity
AIG Claims, Inc. —New York, NY
- $70,000 - $103,000 a year
- Email
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
Quick Apply
Director, AI Security
International Rescue Committee —New York, NY
- $158,492 - $184,536 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- 403(b) matching
- Disability insurance
10d
Director
ADMIN FOR CHILDREN'S SVCS —Manhattan, NY
- $110,067 - $158,346 a year
- Full-time
- Office
- Finance
- Databases
- Loan forgiveness
Fiscal Analyst
Community Health Action of Staten Island —Staten Island, NY
- $66,300 - $71,300 a year
- Full-time
- Mid-level
- Office
- Finance
- Paid holidays
- Health insurance
Quick Apply
10d
Group Head, Public Markets Middle Office
OFFICE OF THE COMPTROLLER —Manhattan, NY
- $107,000 - $117,018 a year
- Full-time
- Microsoft Excel
- Office
- Finance
- Loan forgiveness
Senior Financial Analyst Capital Accounting
Metropolitan Transportation Authority —New York, NY
- $77,050 - $96,313 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science

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Analyst Benefits Customer Service

JetBlue Airways Corporation -
Long Island City, NY

Apply Now

Job Details

$62,000 - $101,000 a year
9 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Customer communication
Spreadsheets
HR legal compliance
HR systems (technically supported)
Productivity software
Local ordinances
Excel data analysis

Full Job Description

Analyst, Benefits Customer Service

Position Summary:

The Analyst, Benefits Customer Service, is responsible for supporting all aspects of benefits programs. They work closely with the Senior Analyst, Benefits Customer Service, using dashboards and reporting metrics to ensure excellent internal and external customer service. The Analyst conducts monthly trend evaluations across different areas and provides efficiency explanations to the benefits team.

The Analyst also serves as the primary point of contact for overall Business Partner Management and acts as a liaison between teams for data. This position also leads crewmember interactions related to, but not limited to, benefit plans, direct bill, qualified life events, the Affordable Care Act (ACA), and COBRA, requiring a can-do attitude aimed at positive outcomes. The role requires a foundational understanding of leaves and other benefit programs, as well as compliance with all governmental regulations, including disability, federal, state, and city leave ordinances.

Essential Responsibilities:

Ability to understand comprehensive analysis, including claims, financials, and customer service productivity
Acts as a trusted advisor and educator, with an in-depth understanding and strong communication skills regarding benefit design packages for internal customers
Interprets plan benefits, resolves concerns and enrollment issues, and establishes rapport
Interacts with internal and external customers verbally and in writing to ensure appropriate satisfaction is achieved
Identify and recommend efficiency opportunities and initiatives
Prepares ad hoc reports and analyses, including data contribution and spreadsheet preparation
Work closely with Senior Analysts to develop trend models and update assumptions
Collaborate with cross-functional teams to ensure a seamless customer experience
Participate in bi-weekly reporting meetings on efficiencies between the internal Customer Service team and external Business Partner meetings
Data gathering and analysis for workgroups in leave management, health & welfare, and retirement
Navigate applicable Business Partners systems' portals to support inquiries and processes
Conduct regular internal audits to ensure compliance across all regulatory areas
Develop defined and measurable metrics of success for the Business Partners network
Provide support for open enrollment and other benefits-related events
Other duties as assigned

Minimum Experience and Qualifications:

Bachelor's Degree in Business Management, Human Resources, or related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
One (1) year of analytical experience in data consolidation, programming

Prior experience with HRIS systems
Proficient with the Microsoft Office suite and extensive Excel experience
Excellent communication and analytical skills
Available for occasional overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

Two (2) years of analytical experience in data consolidation, programming
Experience working directly with benefits
Experience in successful resolution of high-level/sensitive customer service issues preferred
Certified Employee Benefit Specialist (CEBS) or Professional in Human Resources (PHR) certification

Crewmember Expectations:

Regular attendance and punctuality
Potential need to work and travel flexible hours and be available to respond on short notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards
Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary, including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

Computer and other office equipment

Work Environment:

Traditional office environment
Present for core hours but may increase based on fluctuating workload demands

Physical Effort:

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)

Compensation:

The base pay range for this position is between $62,000.00 and $101,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

#LI-Hybrid

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Refine Your Search

governmental program analyst jobs in new york, ny

Analyst Benefits Customer Service

Hourly Data Analyst – Economic Development

Payment Analyst (Temp)

Sr. Financial Systems Analyst

Confidential Investigator

IT Program Manager

Senior Researcher, Criminal Justice

Director of Health Care Program Planning/Analysis Level I

DIRECTOR, OFFICE OF RESEARCH AND PROGRAM MONITORING

M&A Advisory Associate (Merger and Acquisition Advisory)

AI Adoption Lead

ASSISTANT DEPUTY COMMISSIONER, MANAGEMENT ANALYSIS, QUALITY & DATA

Municipal Finance Fellow

Director, School Based Procurement, DCP

Senior Claims Analyst Severity

Director, AI Security

Director

Fiscal Analyst

Group Head, Public Markets Middle Office

Senior Financial Analyst Capital Accounting

I want to receive the latest job alert for governmental program analyst in new york, ny

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