Top 5625 Customer engineer Jobs in New York Ny

Customer Engineer
Reltio —New York, NY
- $61,000 - $138,000 a year
- Rotating shift
- Remote
- Computer science
- Computer Science
- Research
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Assistant Director of Engineering
SBH Health System —Bronx, NY
- $103,000 a year
- Full-time
- Background check
- Hospital
- 5 years
- Dental insurance
- Tuition reimbursement
Quick Apply
Property Manager
Solstice Residential Group, LLC —New York, NY
- $90,000 - $110,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior / Project Manager
MDG Design & Construction —Brooklyn, NY
- $115,000 - $185,000 a year
- Email
- Hybrid work
- Background check
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
Assistant Project Manager / On Site Project Engineer
T.M. Bier & Associates —New York, NY
- $70,000 - $80,000 a year
- Full-time
- Background check
- Construction site
- Customer service
- Profit sharing
- Health savings account
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Manufacturing Engineer
Thomas C. Wilson, LLC. —Long Island City, NY
- From $89,000 a year
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- 401(k)
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7d
Business Development Manager - Water Infrastructure Solutions
REHAU —New York, NY
- $98,000 - $125,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Business development
- Health savings account
- Paid holidays
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Industrial Electromechanical Technician
Johns Manville —Edison, NJ
- $42.33 an hour
- Full-time
- Carpentry
- Background check
- 5 years
- Health savings account
- Health insurance
Quick Apply
Electrical Engineer
SThree —Woodmere, NY
- $640 - $880 a day
- Contract
- 5 years
- Continuous improvement
- US work authorization
1d
Mechanical Estimator
NY Mechanical Contractor - HVAC —New Hyde Park, NY
- $120,000 - $165,000 a year
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Production Assistant / Manufacturing Expediter
HEFTI —New Rochelle, NY
- From $20 an hour
- Full-time
- Marketing
- Customer service
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
9d
Electromechanical Field Service Technician III
Giesecke+Devrient —East Rutherford, NJ
- $68,000 - $75,000 a year
- Full-time
- High school diploma or GED
- Travel
- Computer networking
Technical support - Operations and Monitoring
WilsonCTS —Edison, NJ
- $22 - $25 an hour
- Weekends as needed
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
Stationary Engineer (NYC High Pressure Boiler Licensed)
FRESH DIRECT, LLC —Bronx, NY
- $42 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Plumbing
- Free parking
- Paid holidays
Quick Apply
8d
Field AV Project Manager
Mason Technologies —New York, NY
- $90,000 - $110,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
13d
Director, Data Scientist - External Data Strategy
Capital One —New York, NY
- Email
- Computer Science
- 3 years
- AWS
- Health insurance
Senior Manager, Data Science - AI Foundations
Capital One —New York, NY
- Email
- Computer Science
- Research
- AWS
- Health insurance
Hardware Engineer - Embedded Controls
A. O. Smith Corporation —Fairfield, NJ
- $100,961.76 - $121,588.36 a year
- Full-time
- Laboratory experience
- Experience equivalent to degree accepted
- In-person
- Health savings account
- Health insurance
Quick Apply
Senior AI/ML Research Engineer
CACI —Florham Park, NJ
- $113,200 - $237,800 a year
- Full-time
- 7 years
- Computer Science
- Master's degree
- Health insurance
Clinical Solutions Engineer (Cerner)
Employee Benefits Fund —New York, NY
- $125,000 - $135,000 a year
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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customer engineer jobs near new york ny

Customer Engineer

Reltio -
New York, NY

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Job Details

$61,000 - $138,000 a year

Qualifications

Customer communication
Java
Bachelor's degree
Cloud-based systems
Python
Debugging

Full Job Description

At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio's cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world's largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk!

Job Summary:

The Associate Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer satisfaction and product improvement.

Job Duties and Responsibilities:

Handle highly complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge. Primarily aligned for concierge and premier success plans customers.
Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
Provide high-quality customer engineering assistance that results in high customer satisfaction.
Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale.
Attend meetings with clients to analyze, troubleshoot, and diagnose problems
Resolve customer issues and ensure appropriate ticket investigation and resolution quality.
Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base.
Participate in rapid response teams that include engineering and DevOps to be the face of the customer in communications and feedback
Actively monitor tenant-level alerting tools and participate in collaborative communications for escalation prevention.
Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams. that will improve our customers' successful use of our products and drive adoption.
Understand and keep up-to-date on the latest product functionality, its dependencies, the underlying architecture, and its operational impact.
Participate in a 24/7 on-call rotation, providing after-hours support for critical issues.
Enhance the quality and efficiency of technical support and contribute to the knowledge base.
Proactively communicate to avoid escalations and negative customer satisfaction.
Author technical documents on common issues and solutions to build the knowledge base and participate in communities.
Support weekend shifts on a rotational/as-needed basis if requested.
Other duties and responsibilities as assigned.

Skills You Must Have:

Bachelor's degree in Computer Science or equivalent field of study.
Programming (Python, Java) and solid understanding of cloud technologies.
Have completed two or more Internships during the undergraduate or graduate studies.
Motivated to learn and adopt new technologies demonstrated by having taken certifications
Troubleshooting and debugging skills demonstrated by curiosity in determining solutions and workarounds for problems in hand.
Problem solving and analytical skills.

Skills That Are Nice to Have:

MS in computer science or equivalent experience preferred.
Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus.
Object oriented programming and designs, Data Structures and Algorithms
Experience in data management, master data management, analytics, and big data platforms and technologies.

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

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Refine Your Search

customer engineer jobs in new york ny

Customer Engineer

Assistant Director of Engineering

Property Manager

Senior / Project Manager

Assistant Project Manager / On Site Project Engineer

Manufacturing Engineer

Business Development Manager - Water Infrastructure Solutions

Industrial Electromechanical Technician

Electrical Engineer

Mechanical Estimator

Production Assistant / Manufacturing Expediter

Electromechanical Field Service Technician III

Technical support - Operations and Monitoring

Stationary Engineer (NYC High Pressure Boiler Licensed)

Field AV Project Manager

Director, Data Scientist - External Data Strategy

Senior Manager, Data Science - AI Foundations

Hardware Engineer - Embedded Controls

Senior AI/ML Research Engineer

Clinical Solutions Engineer (Cerner)

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