Top 2613 Customer experience leader Jobs in New York Ny

Utilization Management (UM) Clinical Team Lead
MetroPlusHealth —New York, NY
- $124,836 a year
- Hybrid work
- RN License
- Physical & Rehabilitation Medicine
- Mid-level
Quick Apply
8d
Environmental Non-Profit Team Leaders & Canvassers
Genuine Engagement Fundraising —New York, NY
- From $27 an hour
- Full-time
- English
- US work authorization
- In-person
- Paid training
- Health insurance
Quick Apply
Customer Experience Lead (Keyholder) - Madison Ave
The RealReal —New York, NY
- $26 - $30 an hour
- Weekends as needed
- Mid-level
- Training & development
- Retail management experience
- Commuter assistance
- Paid parental leave
Quick Apply
Chick-fil-A Team Members and Leaders
Chick-fil-A —New York, NY
- $16 - $23 an hour
- Part-time
- Serving
- 18 years or older
- No education required
- Paid training
- Health insurance
Quick Apply
Outlet Assistant Leader
RH —Brooklyn, NY
- $28 - $38 an hour
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Customer Operations Leader
Plaid —New York, NY
- $127,680 - $214,800 a year
- Full-time
- Hybrid work
- Office
- Fair chance
- Senior level
- Health insurance
- Dental insurance
Assistant Store Leader
Carhartt —New York, NY
- $30.24 - $38.55 an hour
- Merchandising
- Mid-level
- Supervising experience
Cafe Lead
Arc'teryx —New York, NY
- $28.10 - $32.20 an hour
- Part-time
- Maintenance
- Mid-level
- Ability to lift 50 pounds
Lead - Full Time
Arc'teryx —New York, NY
- $28.10 - $32.20 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Guest services
TEAM LEADER
Primark —Brooklyn, NY
- $27.00 - $28.50 an hour
- Online Application
- Writing skills
- Merchandising
- English
Quick Apply
6d
Lead, Customer Success
Stellar Health —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Senior level
- Commuter assistance
- Health insurance
Quick Apply
Market Leader (Manager) Trainee
7-Eleven —New York, NY
- $120,000 - $140,000 a year
- 5 years
- Bachelor of Science
- Merchandising
- Health insurance
- Dental insurance
Site Leader, R2L
Amazon.com Services LLC —New York, NY
- $148,500 - $200,900 a year
- Full-time
- 7 years
- Engineering
- Bachelor's degree
- AD&D insurance
- Health insurance
Shift Leader
Chick-fil-A —Brooklyn, NY
- $19 - $21 an hour
- Full-time
- No education required
- Quick service & fast food restaurant
- In-person
- Paid training
- Employee discount
Quick Apply
Part Time Team Leader -Staten Island Mall, New York
LEGO —New York, NY
- $22.79 - $24.19 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
Associate Store Leader, Lafayette
On AG —New York, NY
- $90,000 - $95,000 a year
- 5 years
- Merchandising
- Senior level
- Health insurance
- Dental insurance
Brand Leader - FT - Meatpacking
AllSaints —New York, NY
- $82,000 - $91,000 a year
- Full-time
- Mid-level
- Computer skills
- Commercial
- Disability insurance
- Health insurance
Quick Apply
Shift Leader
Tuckshop —New York, NY
- $21 - $23 an hour
- Full-time
- Mid-level
- POS
- Leadership
Quick Apply
2d
Snacks & Pantry Team Lead
Hungry Marketplace —New York, NY
- $27 - $28 an hour
- Full-time
- Hospitality
- Customer service
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
2d
Team Leader, Customer Experience & Outreach
CB2 —New York, NY
- $21.85 - $27.31 an hour
- Weekends as needed
- Mid-level
- Mentoring
- US work authorization
- Store discount
- Disability insurance

I want to receive the latest job alert for customer experience leader in new york ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience leader jobs near new york ny

Utilization Management (UM) Clinical Team Lead

MetroPlusHealth -
New York, NY

Quick Apply

Job Details

$124,836 a year
8 days ago

Qualifications

High school diploma or GED
Utilization management
Resource utilization in healthcare

Full Job Description

Empower. Unite. Care.
MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

About NYC Health + Hospitals

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.

Position Overview:

The Clinical Team Lead, under the direction of the Vice President of Clinical Services, is primarily responsible for managing both simple and complex medical cases to achieve high-quality patient care outcomes and minimize unnecessary medical expenses, through the coordination of services, both outpatient and inpatient. The Clinical Team Lead will assist the provider in directing care to the most appropriate setting, evaluating alternative care plans, and assessing outcomes through outreach to the members.

Work Shifts

9:00 AM - 5:00 PM

Duties & Responsibilities

Performs care management including hospital admission certification, continued stay review, discharge planning, outpatient, and ancillary services review, etc., following established MetroPlusHealth Utilization Management policies, procedures, and protocols.

Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner.
Interacts and obtains relevant clinical information from members' PCP and other providers; approves care that meets established criteria; and refers all other cases to the MetroPlusHealth Physician Advisor/Medical Director.
Inform member and provider of Utilization Management determinations and treatment alternatives.
Identifies utilization trends and potential member needs by means of generating reports of encounter data, pharmacy data review, and new member health assessment forms.
Evaluate member needs for referred cases (from providers or member self-referred).
Assists all departments with the resolution of members' problems related to utilization management issues.
Performs all Utilization Management activities in compliance with all regulatory agency requirements.
Conducts medical record reviews as appropriate to case management functions.
Participate in Medical Management grand rounds with the Physician Advisor.
Performs all other duties as assigned

Minimum Qualifications

High School Diploma General Equivalency Diploma (GED) required; and
2-5 years' clinical experience in an acute or applicable care setting.
UM/UR experience in managed care or hospital setting required

Licensure and/or Certification Required:

Valid New York State license and current registration to practice as a Registered Professional Nurse (RN), License Practical Nurse (LPN), or Physical Therapist (PT) issued by the New York State Education Department (NYSED).

Professional Competencies:

Integrity and Trust
Customer Focus
Excellent communication, written and analytical skills.
Knowledge of computer systems.

#LI-Hybrid #MPH50

Quick Apply

Refine Your Search

customer experience leader jobs in new york ny

Utilization Management (UM) Clinical Team Lead

Environmental Non-Profit Team Leaders & Canvassers

Customer Experience Lead (Keyholder) - Madison Ave

Chick-fil-A Team Members and Leaders

Outlet Assistant Leader

Customer Operations Leader

Assistant Store Leader

Cafe Lead

Lead - Full Time

TEAM LEADER

Lead, Customer Success

Market Leader (Manager) Trainee

Site Leader, R2L

Shift Leader

Part Time Team Leader -Staten Island Mall, New York

Associate Store Leader, Lafayette

Brand Leader - FT - Meatpacking

Shift Leader

Snacks & Pantry Team Lead

Team Leader, Customer Experience & Outreach

I want to receive the latest job alert for customer experience leader in new york ny

Related Searches

Explore jobs in more locations

About NYC Health + Hospitals

Work Shifts

Duties & Responsibilities

Minimum Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected