Top 4167 Member advocate Jobs in New York State

Progyny Care Advocate
Progyny, Inc —New York, NY
- $28 - $40 an hour
- Email
- Mid-level
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Customer Service Representative
CVS Health —New York State
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Community Engagement Advocate, Manhattan
CENTER FOR FAMILY REPRESENTATION —New York, NY
- $67,100 - $85,700 a year
- Weekends as needed
- Spanish
- Public speaking
- Mid-level
- Work from home
- 403(b)
Outreach and Engagement Manager
OFFICE OF THE MAYOR —Manhattan, NY
- $100,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Loan forgiveness
Registered Nurse
The Arc Wayne —Newark, NY
- $73,944 - $81,364 a year
- Full-time
- Nursing
- Current TB test
- RN License
- Paid training
- Paid holidays
Quick Apply
SUD Clinical Social Worker (LCSW)
Flexzo —Brooklyn, NY
- $75,000 - $85,000 a year
- Spanish
- Master of Social Work
- Urgent Care
- AD&D insurance
- Health insurance
Adult Care Manager
Building Blocks Learning Center —Latham, NY
- From $40,000 a year
- Full-time
- Background check
- Computer literacy
- Adults
- Mileage reimbursement
- Health insurance
Quick Apply
2026-2027 Middle School Learning Specialist
Growing Up Green Charter School —Long Island City, NY
- $62,902 a year
- Full-time
- School experience
- Classroom
- Teaching Certification
Quick Apply
School Social Worker
Mountain Lake Academy —Lake Placid, NY
- $60,000 - $70,000 a year
- Full-time
- School experience
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
School Psychologist
The Arc Wayne —Newark, NY
- $53,187 - $57,210 a year
- Full-time
- Classroom
- Experience working with individuals with developmental disabilities
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Child & Adolescent Clinician (LMSW, LCSW, LMHC)
Family Services Inc. —Poughkeepsie, NY
- $60,000 - $75,000 a year
- Full-time
- LMFT
- Spanish
- Licensed Clinical Social Worker
- 403(b) matching
- AD&D insurance
Quick Apply
6d
2026-2027 Middle School Learning Specialist
Growing Up Green Charter School —Long Island City, NY
- $62,902 a year
- Full-time
- School experience
- Classroom
- Teaching Certification
Quick Apply
Licensed Veterinary Technician
Catskill Veterinary Services, PLLC —Rock Hill, NY
- $23 - $32 an hour
- Part-time
- Computer literacy
- Mid-level
- Operating room
- Paid holidays
- Health insurance
Quick Apply
Child & Adolescent Clinician (LMSW, LCSW, LMHC)
Family Services Inc. —Kingston, NY
- $60,000 - $75,000 a year
- Full-time
- LMFT
- Spanish
- Licensed Clinical Social Worker
- 403(b) matching
- AD&D insurance
Quick Apply
Crisis Clinician
The Mental Health Association of Columbia-Greene Counties, Inc. —Cairo, NY
- $62,000 a year
- Full-time
- RN License
- Licensed Clinical Social Worker
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
Peer Advocate COTI
FLACRA —Penn Yan, NY
- $19.00 - $19.50 an hour
- Overnight shift
- 18 years or older
- High school diploma or GED
- Driver's License
Quick Apply
Medical Director of Stroke Program
Mount Sinai Health System —Jamaica, NY
- $290,000 - $312,000 a year
- Full-time
- Medicine
- Doctoral degree
- Inpatient
- Health savings account
- Health insurance
Quick Apply
Registered Nurse SCU - $20k SOB
Community Memorial Hospital —Hamilton, NY
- $40.70 - $59.39 an hour
- Nursing
- RN License
- PALS Certification
Quick Apply
Psychiatric Provider - Safe Options Support
Elm & Oak Health —Onondaga County, NY
- $75 - $90 an hour
- Part-time
- Bilingual
- Medicine
- Psychiatry
- 401(k) matching
Quick Apply
Staff Attorney, Family Defense Practice, Queens
Center for Family Representation —Jamaica, NY
- $86,800 - $122,800 a year
- Online Application
- Hybrid work
- Spanish
- Mid-level
- Children
- Health insurance
- Dental insurance
Quick Apply

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Progyny Care Advocate

Progyny, Inc -
New York, NY

Apply Now

Job Details

Full-time
$28 - $40 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Flextime
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Mid-level
Organizational skills
2 years
Communication skills

Full Job Description

Thank you for considering Progyny!

The Progyny Care Advocate (PCA) plays a critical role in supporting members throughout their family-building and women’s health journeys. In this role, you will leverage your customer service expertise and patient care experience to deliver a high-touch, concierge-level member experience across phone, email, and secure messaging channels.

PCAs are responsible for onboarding new members to the Progyny benefit and guiding existing members through their personalized care journeys. This includes helping members understand and maximize their benefits across fertility, preconception, menopause, pregnancy, and postpartum care.

This is a highly detail-oriented, administrative contact center role that requires exceptional organization, strong prioritization skills, and the ability to manage multiple member interactions in a fast-paced environment.

Must be willing to work a 12:00 PM – 9:00 PM EST shift.

What you’ll do...

Own the member relationship by educating members about Progyny and their personalized benefits, empowering them to make informed decisions and optimize their care journey.
Onboard new members by capturing demographic information, confirming eligibility, and providing detailed benefit guidance using internal systems and resources.
Deliver concierge-level member support through phone, email, and secure messaging interactions.
Respond to member inquiries with empathy and accuracy, providing high-quality solutions to meet member needs.
Partner cross-functionally with internal teams to resolve complex inquiries, escalations, and member issues.
Serve as a liaison between members and fertility clinics, including assisting with appointment scheduling and care coordination.
Maintain accurate documentation and demonstrate strong attention to detail when managing member cases.
Participate in ongoing learning and development opportunities to deepen expertise and contribute to continuous improvement

About you...

2+ years of experience in a contact center environment, preferably within healthcare, insurance, or patient services.
Knowledge of the fertility and women’s health landscape, including common procedures and patient care pathways, required.
Exceptional customer service and communication skills, with the ability to explain complex information clearly and concisely.
Strong interpersonal and conflict-resolution skills with a member-first mindset.
Ability to prioritize competing tasks and manage multiple workflows in a fast-paced environment.
Highly organized with strong attention to detail.
Comfortable working independently and exercising sound judgment.
Must be willing to work a 12:00 PM – 9:00 PM EST shift

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

About Progyny:

Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.

Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.

Our perks:

Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match

Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally and a mentorship program
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.00/hour- $40.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to [email protected].

#LI-BR1

Apply Now

Refine Your Search

member advocate jobs in new york state

Progyny Care Advocate

Customer Service Representative

Community Engagement Advocate, Manhattan

Outreach and Engagement Manager

Registered Nurse

SUD Clinical Social Worker (LCSW)

Adult Care Manager

2026-2027 Middle School Learning Specialist

School Social Worker

School Psychologist

Child & Adolescent Clinician (LMSW, LCSW, LMHC)

2026-2027 Middle School Learning Specialist

Licensed Veterinary Technician

Child & Adolescent Clinician (LMSW, LCSW, LMHC)

Crisis Clinician

Peer Advocate COTI

Medical Director of Stroke Program

Registered Nurse SCU - $20k SOB

Psychiatric Provider - Safe Options Support

Staff Attorney, Family Defense Practice, Queens

I want to receive the latest job alert for member advocate in new york state

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