Top 4374 Patient services lead Jobs in New York State

Vice President of Operations
Elizabeth Seton Children’s —Yonkers, NY
- $300,000 - $350,000 a year
- Weekends as needed
- Experience working with individuals with disabilities
- Public speaking
- Adults
Director of Patient Care Services
Always Compassionate Home Care —Melville, NY
- Up to $180,000 a year
- Full-time
- Nursing
- RN License
- 5 years
Quick Apply
Assistant Manager, Patient Care
Northwell Health —New Hyde Park, NY
- $64.34 - $97.05 an hour
- 8 hour shift
- Nursing
- RN License
- Hospital
6d
Director Patient Experience
Montefiore Einstein —Yonkers, NY
- $168,000 - $210,000 a year
- Full-time
- Hospitality
- Hospital
- Inpatient
Lead Case Manager
Montefiore St. Luke's Cornwall —Newburgh, NY
- $109,170.88 - $128,731.20 a year
- Part-time
- Master of Social Work
- Nursing
- Management
Clinical Documentation Specialist - Level I
NYC Health + Hospitals —New York, NY
- $119,696 a year
- Online Application
- Nursing
- RN License
- Hospital
- Commuter assistance
- Paid holidays
Scheduling and Patient Services Lead
Albany Medical Center —Albany, NY
- $49,763 - $69,668 a year
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Clinical Documentation Specialist - Level II
NYC Health + Hospitals —New York, NY
- $131,664 - $156,567 a year
- Online Application
- Nursing
- Management
- RN License
- Commuter assistance
- Paid holidays
9d
Clinical Quality Lead
LaSante Health Center —Brooklyn, NY
- $80,000 - $120,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
6d
Lead Technician - Corporate Services
NYU Langone Health —New York, NY
- $101,493.51 - $115,951.87 a year
- Weekends as needed
- Hospital
- Bachelor of Science
- Mid-level
- Wellness program
Clinical Documentation Specialist, Level 1
NYC Health + Hospitals —New York, NY
- $119,696 a year
- Online Application
- Nursing
- RN License
- Hospital
- Commuter assistance
- Paid holidays
9d
Infect Control Prevention Level II
NYC Health + Hospitals —New York, NY
- $121,754 a year
- Weekends as needed
- Acute care
- Nursing
- Mid-level
- Commuter assistance
- Paid holidays
Director, Patient Experience for Physician Enterprise
Catholic Health —Melville, NY
- $120,000 - $210,000 a year
- Hospital
- 5 years
- Master's degree
- Health insurance
- Tuition reimbursement
Scheduling and Patient Services Lead - Pediatrics
Albany Medical Center —Albany, NY
- $49,763 - $69,668 a year
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Hospitality Manager
Catholic Health —Melville, NY
- $72,000 - $115,000 a year
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Tuition reimbursement
Manager of Patient Experience
Yeshiva University —New York, NY
- $75,000 - $85,000 a year
- Online Application
- Dental office
- Clinic experience
- Mid-level
- Opportunities for advancement
Lead, Customer Success
Stellar Health —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Senior level
- Commuter assistance
- Health insurance
Quick Apply
Patient Advocate - Patient Safety - Full Time
The Guthrie Clinic —Cortland, NY
- $32.00 - $42.68 an hour
- Full-time
- RN License
- Mid-level
- 3 years
Quick Apply
Patient Services Manager 2
Sodexo —New York, NY
- $77,605 - $100,430 a year
- Full-time
- Hospital
- Mid-level
- Rehabilitation center
- Paid holidays
- Health insurance
Patient Access Services, Team Lead - Communications (Switchboard & Bedboard)
Stony Brook Southampton Hospital —Southampton, NY
- $37.37 - $39.90 an hour
- Online Application
- Microsoft Excel
- Pass drug screening
- Mid-level

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Vice President of Operations

Elizabeth Seton Children’s
Yonkers, NY

Apply Now

Job Details

Full-time
$300,000 - $350,000 a year

Qualifications

Nursing home experience
Presentations for conferences or internal meetings
Licensed Nursing Home Administrator
English
Master's degree
Long-term care facility experience
Leading team collaboration initiatives
Care facility administration
Clinical team leadership
Team motivation (leadership skill)
Analytics

Full Job Description

Responsibilities:

POSITION SUMMARY

Reporting to the Chief Executive Officer, the Vice President of Operations provides strategic and operational leadership to all assigned operational departments/staff in support of the achievement of desired operational, financial, and performance standards and goals to achieve ESC’s strategic initiatives. Responsible for oversight for the daily operations of 169 residents in a pediatric post-acute rehabilitation and long term care facility. This position is also responsible for coordinating the integration of services for the on-site special needs school to meet the needs of the residents.

The VP of Operations will be responsible for working an on-site schedule of a five days/week that may include weekends. This position will have direct oversight for the following functions: Associate Administrator, Nursing, Medical Services, Quality, and ESC School (Yonkers).

Serves as Administrator of Record for the Elizabeth Seton Children’s Center.

JOB FUNCTIONS & RESPONSIBILITIES

Understands and promotes Elizabeth Seton Children’s Mission, Vision, and Core Values to ensure application with organizational policies and procedures.

Strategic Planning:

Actively participates in setting the strategic direction of management services within operations to ensure effective execution of Elizabeth Seton Children’s Center’s Strategic Objectives utilizing data driven and evidence based measurements.
Establish and implement an interdisciplinary vision that provides inventive, holistic care and education of unparalleled quality to transform the lives of our children and young adults with medical complex conditions.
Lead special projects and long-term planning for operations in collaboration with the CEO.

Regulatory Compliance:

Drive quality care by setting and upholding high standards of clinical practice, ensuring every child and young adult receives personalized, top-tier care in alignment with regulatory guidelines and standards to maintain a 5-star CMS rating.
Ensure that survey preparations, audits, and plans of correction are executed as needed.
Ensures compliance with all Federal and State codes, rules and regulations pertaining to long term care operations of the Children’s Center.

Operational Leadership:

Lead the development of new programs and services.

Lead an interdisciplinary team in the development of an innovative care model that will include enhanced programming, clinical pathways and efficient and effective staffing patterns to achieve the highest quality of care and life for our residents delivered with excellence, dignity and love.
Be a strong voice for ESC by representing the organization in professional organizations and committees advocating for excellence for children and young adults with medically complex conditions, presenting and publishing best practices at state and national conferences.
Solve problems with compassion by addressing and resolving concerns from residents, families, and staff with empathy and professionalism.
Drive high resident/ family and staff satisfaction as evidenced by satisfaction survey scores, formal complaints, and grievances, level of workforce engagement, and social media reviews and postings.

Focus on Quality and Safety:

Lead a rigorous Just Safety Culture with accountability, empathy, and transparency.
Establishes standard for the review of quality data to identify safety, infection control and regulatory trends to improve resident care practices.
Promote and support teams to collaborate closely with other departments and community partners to enhance resident care and create opportunities for staff development.

Team Leadership and Development:

Manages the selection, development and performance of direct reports to retain an engaged operations leadership team for Elizabeth Seton Children’s Center.
Drive employee retention by supporting innovative initiatives for recruitment and retention.
Provide leadership and mentorship to management and staff, fostering professional development and high-functioning teams. Create and support development opportunities for staff that encourage learning and building skills for promotional opportunities and succession planning.
Promote employee engagement by active listening and responding to concerns, and involving staff in decision making. Support service excellence by promoting the Core Values in everyday operations.

Financial Stewardship:

Manage and meet budgets with precision by developing and overseeing department finances to achieve key performance indicators (KPI’s) to assure efficient and cost-effective operations.
Ensure budgeted operations are achieved and address variances with proactive solutions to meet goals as needed.
Work with interdisciplinary team to meet occupancy goals by developing clinical service lines and programs to meet the evolving needs of children with medical complex conditions to avoid unnecessary ER visits, decrease hospital length of stays and support families who are seeking our services either as respite or long-term care.
Develops and monitors the progress of financial and operational performance standards to assure viable operations, a positive cash flow, budget adherence, and high levels of quality care and customer satisfaction.

Qualifications:

Education Requirements:

Master’s degree in health care administration or related field
Valid NYS Nursing Home Administrator License

Experience:

Experience:

Minimum of ten (10) years of experience in long term care with progressive leadership experience and demonstrated effective leadership skills.
Excellent interpersonal and communication skills (written and oral).
Strong leadership and interpersonal skills, with the ability to inspire and motivate others.
Effective management skills necessary to organize direct and evaluate the activities of patient care off shift operations.
Ability to apply and utilize the balanced scorecard measures (customer service, financial, innovation and growth, and performance improvement).
Critical thinking and analytic skills necessary for problem solving and clinical decision-making.
Public speaking experience and the ability to deliver impactful presentations.

Employee Requirements:

Must be able to read, write, speak, and understand the English language fluently.
Must meet or exceed all health standards and requirements for the position as established by NYDOH and all other regulatory agencies.
Must meet the general health requirements set forth by the policies of this Center which includes a medical and physical examination.
Must be able to push, pull, move, and/or lift a minimum of thirty-five (35) pounds.
Perform tasks that may involve exposure to the resident’s blood/body fluids.
Must be able to assist in the evacuation of residents, if necessary.

Salary Range:

$300,000.00/Yr. To $350,000.00/Yr.

Apply Now

Refine Your Search

patient services lead jobs in new york state

Vice President of Operations

Director of Patient Care Services

Assistant Manager, Patient Care

Director Patient Experience

Lead Case Manager

Clinical Documentation Specialist - Level I

Scheduling and Patient Services Lead

Clinical Documentation Specialist - Level II

Clinical Quality Lead

Lead Technician - Corporate Services

Clinical Documentation Specialist, Level 1

Infect Control Prevention Level II

Director, Patient Experience for Physician Enterprise

Scheduling and Patient Services Lead - Pediatrics

Hospitality Manager

Manager of Patient Experience

Lead, Customer Success

Patient Advocate - Patient Safety - Full Time

Patient Services Manager 2

Patient Access Services, Team Lead - Communications (Switchboard & Bedboard)

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