Top 2803 Transition manager Jobs in New York State

Customer Success Manager North America - US
Implicity —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Bachelor's degree
- Dental insurance
- Paid time off
Customer Success Manager
Healthix —New York, NY
- $125,000 - $165,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
8d
Director of Success
Connecteam —New York, NY
- $170,000 - $200,000 a year
- Remote
- Mentoring
- Senior level
- Leadership
- Health insurance
- 401(k)
Quick Apply
Finance Managed Services Manager - Controllership & Record-to-Report (R2R) | Life Sciences & Healthcare (LSHC) Industry
Deloitte —Jericho, NY
- $122,000 - $240,500 a year
- Full-time
- 6 years
- Oracle
- CPA
3d
Client Services Manager
Ellevest, Inc. —New York State
- $85,000 - $100,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
Quick Apply
Office Manager
Agency ADMIN FOR CHILDREN'S SVCS —Manhattan, NY
- $62,868 - $97,593 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Loan forgiveness
Senior People Operations Manager
Heady —New York, NY
- $125,000 - $140,000 a year
- Hybrid work
- 5 years
- Office
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Finance Managed Services Manager - Controllership & Record-to-Report (R2R) | Consumer Industry
Deloitte —New York, NY
- $122,000 - $240,500 a year
- Full-time
- 6 years
- Oracle
- CPA
3d
Customer Success Manager
VTS —New York, NY
- $100,000 - $137,500 a year
- Hybrid work
- Mid-level
- Office
- Residential
- Commuter assistance
- Health insurance
Quick Apply
PMO Manager (Remote)
Myriad360 —New York, NY
- $175,000 - $195,000 a year
- Remote
- 8 years
- Bachelor's degree
- Mentoring
- Profit sharing
- Paid parental leave
Quick Apply
Licensed Mental Health Professional - (CTI)
Interborough Developmental and Consultation Center —Brooklyn, NY
- $75,000 a year
- Full-time
- Word processing
- Mid-level
- Master's degree
- Profit sharing
- Loan repayment program
Quick Apply
Critical Time Intervention (CTI): Licensed Mental Health Professional
Interborough Developmental and Consultation Center —Brooklyn, NY
- $75,000 a year
- Full-time
- Word processing
- Mid-level
- Master's degree
- Profit sharing
- Loan repayment program
Quick Apply
Occupational Therapist
Ahava Medical —Brooklyn, NY
- $150,000 - $200,000 a year
- Full-time
- Anatomy knowledge
- Inpatient
- Mid-level
- Health insurance
Quick Apply
Registered Nurse Case Manager - Bilingual Spanish
Oak Street Health —Bronx, NY
- $72,627 - $155,538 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Kitchen & Bath Designer (Part-time to Full)
Chris Craftsman Development —Scarsdale, NY
- $50,000 - $70,000 a year
- Part-time
- Hybrid work
- Background check
- Construction site
- Office
- Paid time off
- Work from home
Quick Apply
3d
Part Time- Registered Nurse-Living Hope Treatment Center
Villa of Hope —Rochester, NY
- $32.00 - $38.30 an hour
- Part-time
- Nursing
- RN License
- Ability to walk for extended periods
Quick Apply
Nurse Care Manager (Yiddish Speaking - Medicare)
HAMASPIK CHOICE INC —Spring Valley, NY
- $41.82 - $50.48 an hour
- Full-time
- Hybrid work
- Bilingual
- Nursing
- RN License
Quick Apply
Peer Specialist
HONORehg —Orange County, NY
- $20 an hour
- Part-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6h
Associate Dentist - Kaplansky Dental Implants - Gasport, NY
Hiring Pros —Medina, NY
- $200,000 - $300,000 a year
- Full-time
- Dental office
- CAD
- Mid-level
- Continuing education credits
- 401(k)
Quick Apply
Associate Dentist - Kaplansky Dental Implants - Gasport, NY
Hiring Pros —Barker, NY
- $200,000 - $300,000 a year
- Full-time
- Dental office
- CAD
- Mid-level
- Continuing education credits
- 401(k)
Quick Apply

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Customer Success Manager North America - US

Implicity -
New York, NY

Apply Now

Job Details

Permanent | Full-time
$100,000 - $120,000 a year

Benefits

Dental insurance
Paid time off
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

About us

Implicity is a digital MedTech company delivering advanced innovation to cardiologists through Big Data and Artificial Intelligence.

Our industry-leading cardiac remote monitoring platform simplifies the management of complex clinical data and enables earlier identification of patient issues—helping clinicians deliver the right care at the right time.

In short, joining Implicity means contributing directly to improved patient outcomes.

Founded in 2016 by Dr. Arnaud Rosier, a cardiologist and AI researcher, and David Perlmutter, an engineer and entrepreneur, Implicity has grown into a transformative force in cardiac care.

More than a decade later, this French startup-turned-scale-up is helping shape the future of cardiology on a global scale.

Over 250 hospitals and medical centers already use Implicity’s solutions
Supporting more than 100,000 patients worldwide

At Implicity, you’ll collaborate with experts across data science, engineering, clinical affairs, regulatory, IT, sales, and customer success, all working together toward a shared mission.

The team has established Implicity as a clear European market leader and is now expanding rapidly in the U.S.

Why Implicity?

Patients receive higher-quality, more proactive care
Physicians spend less time managing data and administrative burden, allowing greater focus on prevention and treatment
Healthcare payers benefit from lower overall costs by emphasizing monitoring and prevention over hospitalization and acute intervention

Ready to get started?
We’d love to connect.

Job and recruitment context

The Customer Success Manager (CSM) - North America is responsible for ensuring the satisfaction, engagement, and retention of Implicity’s customers in the region. This role plays a crucial part in onboarding new clients, supporting them in scaling their remote cardiac monitoring activities, and serving as the primary point of contact for all customer needs.

Reporting to the Lead Customer Success Manager, the CSM will collaborate closely with sales, product, and clinical teams to drive customer success and influence product development based on customer feedback.

Working closely with the Lead Customer Success Manager and the US Sales team, your key responsibilities will include, but are not limited to, the following:

Customer Onboarding & Training: Manage the entire onboarding process for new clients, ensuring they are set up for success and trained effectively on Implicity’s remote monitoring platform.
Customer Relationship Management: Foster and maintain strong relationships with clients, providing ongoing support and guidance to help them scale their remote patient monitoring programs.
Technical Support & Issue Resolution: Address customer inquiries, troubleshoot technical issues, and coordinate with internal teams to ensure timely resolution.
Collaboration with Sales & Product Teams: Work closely with the sales team pre- and post-sale to align on customer needs and ensure a seamless transition from sales to customer success. Act as the voice of the customer to inform internal teams and influence the product roadmap.
Customer Success Metrics & Retention: Monitor key customer success metrics, including Net Promoter Score (NPS) and customer adoption trends, with a focus on maintaining high levels of customer satisfaction and reducing churn.
Process Improvement & Best Practices: Develop and implement best practices, playbooks, and standardized procedures for onboarding and customer engagement.
Customer Education & Communication: Serve as the primary liaison between customers and Implicity’s internal teams, keeping customers informed about platform updates, new features, and best practices.
Project Management: Lead and manage customer-specific projects, such as EHR integrations and workflow optimizations, to enhance the overall customer experience.
Business Travel: Travel to medical centers across North America as needed (approximately 20%).

Preferred experience

Education

Bachelor’s degree or equivalent experience in healthcare technology, customer success, or related fields.
Minimum of three years’ experience in customer success/onboarding, preferably in the medical device or healthcare industry.
Prior experience in remote cardiac monitoring or cardiology-related technology is highly preferred.
Familiarity with reimbursement codes for remote monitoring and working with clinical stakeholders (physicians, nurses, and service line administrators).
Experience managing complex projects and cross-functional teams.
Proficiency in using CRM tools (e.g., Salesforce, Airtable) and collaboration tools (e.g., Slack, Notion).

Skills/Aptitude

Strong communication, interpersonal, and problem-solving skills with the ability to work independently.
Exceptional ability to build relationships with clinical professionals and administrative stakeholders.
Entrepreneurial mindset with the ability to thrive in a fast-paced, evolving environment.
High attention to detail, analytical thinking, and problem-solving capabilities.
Passion for customer success and a deep understanding of customer engagement strategies
Willingness to travel as needed to support customer success initiatives.

Recruitment process

1° Screening interview (either HR or Manager)

2° Job interview with Krissy (Lead Customer Success US), your future manager

3° Final interview with Lucie (COO)

4° Possible reference check and background check

Depending on your availabilities, the recruitment process should last less than 4 weeks.

General information

Salary

For this job (permanent - full time), you’ll get a competitive salary depending on your experience $120k
10% variable pay based on annual objectives

Benefits

Extensive coverage, including dental & vision, financed at 90% by Implicity (70% for dependents)
401K : up to 4% match
25 PTO + 9 bank holidays
Maternity (paternity) leave policy: 4 weeks (2 weeks) fully paid

Apply Now

Refine Your Search

transition manager jobs in new york state

Customer Success Manager North America - US

Customer Success Manager

Director of Success

Finance Managed Services Manager - Controllership & Record-to-Report (R2R) | Life Sciences & Healthcare (LSHC) Industry

Client Services Manager

Office Manager

Senior People Operations Manager

Finance Managed Services Manager - Controllership & Record-to-Report (R2R) | Consumer Industry

Customer Success Manager

PMO Manager (Remote)

Licensed Mental Health Professional - (CTI)

Critical Time Intervention (CTI): Licensed Mental Health Professional

Occupational Therapist

Registered Nurse Case Manager - Bilingual Spanish

Kitchen & Bath Designer (Part-time to Full)

Part Time- Registered Nurse-Living Hope Treatment Center

Nurse Care Manager (Yiddish Speaking - Medicare)

Peer Specialist

Associate Dentist - Kaplansky Dental Implants - Gasport, NY

Associate Dentist - Kaplansky Dental Implants - Gasport, NY

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