Top 19 Service desk support Jobs in Newark De

IT Support Assistant
Delaware Schools Consortium —New Castle, DE
- Online Application
- Google Workspace
- Computer literacy
- English
14d
IT Support Services II-Help Desk
Courser Employment Services LLC —Wilmington, DE
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
12d
IT Helpdesk Analyst
UPPER BAY COUNSELING AND SUPPORT SERVICES INC —Elkton, MD
- $17.25 - $20.00 an hour
- 8 hour shift
- Google Workspace
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
IT Dept - Service Support Specialist I
Phillips & Cohen Associates Ltd. —Wilmington, DE
- $22 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
IT Service Desk Support Technician
Cecil College —North East, MD
- $16 an hour
- Part-time
- Classroom
- Research
- Office
- Disability insurance
COMPUTER NETWORK SPECIALIST II
State of Maryland - DHS - Cecil County DSS —Elkton, MD
- $81,750 - $105,759 a year
- Online Application
- Azure
- Military
- Mid-level
- Paid parental leave
- Health insurance
2d
Help Desk Lead - Technical Support
CQ Medical —Avondale, PA
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
Service Desk Technician
Great Gray —Wilmington, DE
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Disability insurance
- Health insurance
IT Support Specialist
Lympha Press —Chadds Ford, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
IT Support Specialist I
Leggett & Platt —Havre de Grace, MD
- English
- Research
- Residential
IT Help Desk Support
A & T SYSTEMS INC —Aberdeen Proving Ground, MD
- Mid-level
- 3 years
IT Support Specialist
Master Trades Group —Boothwyn, PA
- $29 - $36 an hour
- Full-time
- Hybrid work
- Pass drug screening
- HIPAA
- Research
- Paid holidays
- Health insurance
Quick Apply
7d
Coordination Engineer
Courser Employment Services LLC —Wilmington, DE
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Paid parental leave
- Paid holidays
1d
Coordination Engineer
Courser —Wilmington, DE
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Paid parental leave
- Paid holidays
8d
IT Specialist
Hueman PE Talent Solutions —Glen Mills, PA
- $60,000 a year
- Mid-level
- Windows
- Health insurance
- Paid time off
Quick Apply
18h
IT Support Specialist (Bilingual English/Spanish Required)
Port To Port International Corporation —New Castle, DE
- $60,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Travel
- Paid holidays
- Health insurance
Quick Apply
IT Field Support Technician
LifeStance Health —Newark, DE
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
10h

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IT Support Assistant

Delaware Schools Consortium
New Castle, DE

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Job Details

Full-time
14 days ago

Qualifications

Computer operation
Google Workspace
Customer communication
Multilingual
English
Windows
High school diploma or GED
Computer hardware
Productivity software

Full Job Description

JobID: 36254

Position Type:
Secretarial /Clerical/Secretary

Date Posted:
7/8/2026

Location:
Odyssey Charter School

Date Available:
August 2026

District:
Odyssey Charter School

IT Support Assistant (SY2026-2027)

Terms of Employment: Full-time, 12-month
Reports to: IT Manager
Salary: Current Odyssey Charter School Administrative Assistant Salary Schedule

About Us:
The future is brighter than ever for Odyssey Charter School, and we are in search of highly motivated, equally passionate individuals to join our team. Odyssey is a full-scale Kâ12 Charter School currently serving 2,500+ students. Our school features a growing dual immersion program, an innovative Green Initiative, a community food program, and strong academic outcomes.

Odyssey is united in its mission to prepare lifelong learners who are culturally aware, global citizens who utilize critical thinking and problem-solving skills grounded in the classical teachings of Greek education and language. Through the Socratic Method and inquiry-based learning, students are empowered to leverage their unique skills and talents in an equitable and collaborative environment where all students can succeed.

Job Summary: Odyssey Charter School is seeking a dynamic, dedicated, and culturally responsive Under the direct supervision of the IT Manager, provides first-level technical and administrative support to the school's Information Technology Department. Serves as the first point of contact for staff, students, and families seeking technology assistance by responding to help desk requests, resolving routine technical issues, and escalating more complex problems to appropriate IT personnel. Assists with technology deployments, equipment inventory, documentation, office operations, and customer service to support the effective delivery of technology services throughout the school.

Minimum Qualifications:

High school diploma or GED required.
Minimum of six (6) months of customer service, administrative support, technology support, or related experience preferred.
Related education and/or experience may be substituted on a year-for-year basis.
Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common computer hardware.
Ability to learn new software applications and technology systems.
Strong customer service and interpersonal skills.
Excellent verbal and written communication skills.
Ability to prioritize tasks and manage multiple requests in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to work independently and collaboratively as part of a team.
Demonstrates professionalism, integrity, and sound judgment.
Proficient in English Language, both written and spoken.
A global citizenship and collaborative mindset
Experience working in a multicultural/multilingual environment

Essential Duties and Responsibilities:

Assist the IT Manager by providing feedback on hardware, software, and technology needs as requested.
Assist with the implementation of new technology, software, and equipment.
Set up, configure, deploy, and perform basic troubleshooting of computers, Chromebooks, printers, and other technology devices.
Maintain a working knowledge of school technology, software applications, and basic troubleshooting techniques.
Inform the IT Manager of recurring technology issues, trends, or concerns that may affect school operations
Respond to, document, prioritize, and resolve Tier 1 IT help desk requests for staff,
students, and families. Resolve routine issues whenever possible, escalate more complex problems to appropriate IT personnel, communicate status updates to users, and ensure tickets are documented and closed in a timely manner.
Perform other duties as assigned.

Standard Requirements

Favorable Criminal Background Check
Favorable Child Abuse Registry Check
Tuberculin Test
Mandatory Direct Deposit of paycheck

Application Procedures

Internal Candidates:
Qualified applicants must complete an online application or submit a current resume with license/certification information. Letters of recommendation are optional.

External Candidates:
Qualified applicants must complete an online application and submit:

Letter of interest
Current resume
Recent evaluations and/or student teaching evaluations
Transcripts
Current, Active License/Certification
Three (3) professional references, must be supervisory level
Three (3) letters of recommendation dated within the last year

Previous submissions will not automatically be considered. Applicants must apply specifically for the Job ID associated with this position.

For assistance with the application process or to request a paper application, please contact the OCS Human Resources Team on 302-516-8000.

Equal Opportunity Employer Statement

Odyssey Charter School is an equal opportunity employer. We do not discriminate in employment or educational programs, services, or activities on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, age, military/veteran status, disability, marital status, or any other protected status in accordance with applicable state and federal laws, including Title VII of the Civil Rights Act of 1964, the Delaware Discrimination in Employment Act, the Americans with Disabilities Act (ADA), and other relevant laws.

Apply Now

Refine Your Search

service desk support jobs in newark de

IT Support Assistant

IT Support Services II-Help Desk

IT Helpdesk Analyst

IT Dept - Service Support Specialist I

IT Service Desk Support Technician

COMPUTER NETWORK SPECIALIST II

Help Desk Lead - Technical Support

Service Desk Technician

IT Support Specialist

IT Support Specialist I

IT Help Desk Support

IT Support Specialist

Coordination Engineer

Coordination Engineer

IT Specialist

IT Support Specialist (Bilingual English/Spanish Required)

IT Field Support Technician

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