Top 2817 Director of customer experience Jobs in Newark Nj

26-27 Associate Director of School Operations (ADSO)
KIPP New Jersey —Newark, NJ
- $87,000 - $113,515 a year
- Full-time
- School experience
- Spanish
- Customer service
- 403(b) matching
- Commuter assistance
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Director of Operations
Community FoodBank of New Jersey —Hillside, NJ
- $86,250 - $143,750 a year
- Full-time
- Microsoft Excel
- 5 years
- Analysis skills
- Paid holidays
- Health insurance
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Director of Customer Experience
LifeMD —New York, NY
- $170,000 - $200,000 a year
- Full-time
- Remote
- HIPAA
- Analysis skills
- Senior level
- AD&D insurance
- Paid holidays
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Director, Fulfillment
HelloFresh —Newark, NJ
- $198,000 - $220,000 a year
- Mentoring
- Senior level
- Health insurance
- Paid time off
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Head of Brand
Fidelity Investments —Jersey City, NJ
- $125,000 - $258,000 a year
- Full-time
- Senior level
- Leadership
- Communication skills
- Loan repayment program
- Health insurance
Director, Process Excellence
Prudential —Newark, NJ
- $147,100 - $220,700 a year
- Full-time
- Office
- Bachelor's degree
- Senior level
- Employee stock purchase plan
- Disability insurance
Director, Customer Data Management
Prudential —Newark, NJ
- $147,100 - $220,700 a year
- Full-time
- Office
- Analysis skills
- Senior level
- Employee stock purchase plan
- Disability insurance
Director, Leadership Effectiveness
DraftKings —New York, NY
- $172,000 - $215,000 a year
- Full-time
- Senior level
- Leadership
- 10 years
Associate Director of Facilities Customer Service
Montclair State University —Montclair, NJ
- $83,600 - $90,000 a year
- Full-time
- University
- Bachelor's degree
- Contracts
- Health insurance
- Tuition reimbursement
Senior Director, Global Order to Cash
Versant Media —Englewood Cliffs, NJ
- $150,000 - $180,000 a year
- Email
- Hybrid work
- CPA
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
Director, Platform SRO
Versant Media —New York, NY
- $180,000 - $210,000 a year
- Email
- Hybrid work
- Mentoring
- Senior level
- Leadership
- Retirement plan
Quick Apply
Managing Legal Director – U.S. Immigration Law
EM IMMIGRATION LAW FIRM —New York, NY
- $130,000 - $160,000 a year
- Full-time
- Spanish
- English
- 3 years
- Paid time off
- Employee discount
Quick Apply
Director, Finance Tech
Nscale —New York, NY
- $160,000 - $270,000 a year
- Senior level
- Leadership
- 10 years
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Director, Product Management - AI Observability
Datadog —New York, NY
- $280,000 - $350,000 a year
- Hybrid work
- Product management
- Mentoring
- Organizational skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Director of Resident Health and Wellbeing
International House —New York, NY
- $70,000 - $75,000 a year
- Email
- 5 years
- Licensed Clinical Social Worker
- Residential
- 403(b) matching
- Health savings account
Director, Data Engineering
Versant Media —New York, NY
- $165,000 - $210,000 a year
- Email
- Azure
- Java
- 8 years
- Retirement plan
Quick Apply
Property Manager & Leasing Director
ANDER PROPERTIES LLC —Fort Lee, NJ
- $65,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Quick Apply
7d
Assistant Director of Engineering
SBH Health System —Bronx, NY
- $103,000 a year
- Full-time
- Background check
- Hospital
- 5 years
- Dental insurance
- Tuition reimbursement
Quick Apply
Director of Wellness (RN)
Complete Care Careers —Holmdel, NJ
- $95,000 - $110,000 a year
- Full-time
- Nursing
- RN License
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Director, Utility Development
Nscale —New York, NY
- $160,000 - $300,000 a year
- Remote
- Engineering
- 8 years
- Senior level
Quick Apply

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26-27 Associate Director of School Operations (ADSO)

KIPP New Jersey -
Newark, NJ

Quick Apply

Job Details

Full-time
$87,000 - $113,515 a year

Benefits

403(b) matching
Commuter assistance
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
403(b)
Life insurance

Qualifications

Vendor relationship building
Customer service
Spreadsheets
Bachelor's degree
Data management
Productivity software

Full Job Description

Company Description

About KIPP New Jersey

KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark’s South Ward as a single class of 80 fifth graders and has since grown to educate 7,035 students in grades K-12 across 18 schools in Newark, Camden, and Paterson. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals. To learn more, visit www.kippnj.org.

Job Description

Here’s what you need to know:

The Associate Director of School Operations (ADSO) will be the face of day-to-day operations for our staff and teachers. They will work collaboratively with the Director of School Operations and the school leadership team to ensure that the operational needs of teachers and of the instructional program are being met. The ADSO will be a critical player in supporting our schools’ operations so that our school leader and instructional staff can focus on what matters most: helping our students get to and through college.

Here’s what you’ll be doing:

Trip Planning, Event Coordination and Purchasing

Support school staff with logistics for school events and activities including Saturday School, parent meetings, assemblies, shows, graduation, and field trips
Troubleshoot with external service providers as needed and oversee their work when necessary
Coordinate and complete all purchases for the school
Ensure that teacher supply closet and/or PD rooms are fully stocked, manage inventory and make purchases as needed
Manage all receiving of goods and services to the school
Maintains budget and prepares monthly reports to see how school and school purchases are trending
Manage report card nights and processes

Staff Support

Coordinate school’s employee background and fingerprint checks
Manage staff onboarding to the organization
Work with staff to ensure that they are certified and meet the certification requirements of their placement
Coordinate and execute staff appreciation in partnership with school leadership team
Coordinate any professional development support in partnership with school leadership team
Support team in survey completion and correct HR assignments
Communicate all operational updates through staff notes and school specific communication streams

School Operations, Projects and Communication

Manage all instructional facing components of the audit and corresponding charter tool uploads
Coordinate the revision and submission of the School Improvement Plan
Coordinate and manage the ESSAC committee in partnership with the School Operations Manager (SOM)
Coordinate and manage volunteer projects in partnership with the SOM
Coordinate and manage volunteer projects in partnership with the SOM
Support larger operations team with attendance and student recruitment/ enrollment initiatives

Tech Support

Provide Tier 1 tech support to all staff and students
Manage assessment logistics coordination scheduling and trainings
Ensures appropriate student testing environment and coordinates with T&L and tech team as necessary
Manage and maintain relationship with print services vendor and tech support vendor
Manage student and staff device deployment

Student Recruitment and Enrollment

Organize, publicize and host student recruitment events for the school and school catchment zone
Organize staff efforts to support student recruitment and enrollment processes

Aesthetics

Help to support school’s vision on culture by developing and maintaining building aesthetics including but not limited to shared spaces, bulletin boards, etc.
Ensure that all classroom and school readiness checklists have the materials needed and are achieved and ready for first day of school
Provide continued support of the school leadership team in achieving the school vision for staff and student culture through visual artifacts and school space maintenance

Afterschool Programming

Sets up systems and manages day-to-day operation at school building
Coordinates with central ops team on issues that arise

Qualifications

Must Haves:

Bachelor's degree
Proficient in Microsoft Office, specifically Excel
Data base management and reporting
Strong written and oral communication skills
Strong interpersonal skills
Demonstrated ability to work with a team on collaborative projects
Ability to remain calm and solutions-oriented in high-stress situations
Commitment to doing whatever it takes to ensure our teachers and students have what they need to be successful
Ability to proactively problem solve and anticipate challenges before they occur
Ability to identify inefficiencies and generate creative solutions
Ability to manage multiple projects simultaneously and comfortably with ambiguity
Strong organization skills and meticulous attention to detail
Superb customer service skills and love and support for families and children
Ability to troubleshoot and manage high stress situations with a calm and positive demeanor
This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, pursuant to a New Jersey Executive Order and federal and state guidance

Nice to Haves:

Previous experience in a customer service oriented role
Previous experience budgeting or purchasing on behalf of an organization
Previous experience in an educational or non-profit setting
Proficiency in Spanish

Additional Information

Compensation & Benefits

KIPP NJ offers competitive salaries to newly hired lead teachers. Salaries are based on prior experience and in accordance with certification requirements. KIPP NJ offers a competitive salary range of $76,000-$133,000+ for Deans.

In addition to a competitive salary, KIPP NJ offers a generous benefits package including, but not limited to, the following:

Robust benefits that include medical, dental, and vision
Participation in the New Jersey Teachers Pension and Annuity Fund, provided appropriate teacher certification
Optional participation in the KIPP NJ 403b retirement plan, including matching contributions
A school-issued laptop
Transportation benefits for TEAMmates commuting into Newark from the New York City area
Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), allocated sick and personal days, and an extended summer break
Up to 12 weeks 100% parental leave for primary caregivers
Employer paid life insurance
Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity

Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose.

#LI-NJ

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Refine Your Search

director of customer experience jobs in newark nj

26-27 Associate Director of School Operations (ADSO)

Director of Operations

Director of Customer Experience

Director, Fulfillment

Head of Brand

Director, Process Excellence

Director, Customer Data Management

Director, Leadership Effectiveness

Associate Director of Facilities Customer Service

Senior Director, Global Order to Cash

Director, Platform SRO

Managing Legal Director – U.S. Immigration Law

Director, Finance Tech

Director, Product Management - AI Observability

Director of Resident Health and Wellbeing

Director, Data Engineering

Property Manager & Leasing Director

Assistant Director of Engineering

Director of Wellness (RN)

Director, Utility Development

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