Top 10 Automotive service advisor Jobs in Newland Nc

Avery Automotive Service Advisor | No Weekends
Main Street Auto —Newland, NC
- $40,000 - $50,000 a year
- Email
- Dealership
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
3d
Service Advisor
Spruce Pine Chevrolet GMC —Spruce Pine, NC
- Full-time
- Entry level
Quick Apply
Service Advisor
Elevation Chevrolet GMC —Boone, NC
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor - Subaru
Modern Subaru of Boone LLC —Boone, NC
- Full-time
- Sales
- Dealership
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Manager
Spruce Pine Chevrolet GMC —Spruce Pine, NC
- Full-time
- Mid-level
- Leadership
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Service
Albemarle Chrysler Jeep Dodge Ram —Boone, NC
- Full-time
- Dealership
- Mid-level
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Service Advisor
Trimac Transportation —Spruce Pine, NC
- Full-time
- Mid-level
- 3 years
- Administrative experience
- Paid holidays
- Health insurance
11d

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Paramount Automotive —Hickory, NC
Valid driver’s license and clean driving record. Process payments, warranty claims, and maintain detailed service records. Health, dental, and vision insurance.
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Johnson City Ford —Johnson City, TN
Employee discounts on products & services. Ability to successfully guide customers throughout the service process. Previous Service/Sales Experience Preferred.
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Avery Automotive Service Advisor | No Weekends

Main Street Auto
Newland, NC

Quick Apply

Job Details

$40,000 - $50,000 a year
3 days ago

Benefits

Health insurance
Paid time off
Employee discount
Opportunities for advancement

Qualifications

Customer communication
Customer relationship building
Automobile maintenance requirements
High school diploma or GED
Experience working in the automotive repair industry
Computer skills

Full Job Description

Why come work for Main Street Auto?

Earn Industry-Leading Pay
Enjoy Exceptional Benefits
Unlock Endless Career Growth Opportunities

Your next big move starts here—don't wait, apply today and drive your success forward!

We are seeking a highly organized and customer-focused Service Advisor to join our automotive service team. As a Service Advisor, you will play a pivotal role in providing exceptional customer service. You will serve as the primary point of contact for customers, managing their vehicle maintenance and repair needs while delivering a positive experience.

No Weekends
Store Hours: 8AM-5PM (M-F)
3-5 years previous service advisor experience preferred
$40-$50K per year / weekly pay

Responsibilities:

1. Customer Interaction:

- Greet customers and provide a warm, friendly, and professional atmosphere.

- Act as the main point of contact for customers, understanding their concerns and requirements.

- Listen actively to customer concerns, document them accurately, and communicate them effectively to the service technicians.

2. Service Coordination:

- Schedule and confirm service appointments, ensuring efficient use of technicians' time and resources.

- Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services.

- Advise customers on appropriate services, maintenance schedules, and required repairs based on manufacturer recommendations and guidelines.

3. Cost Estimation and Approval:

- Prepare accurate and detailed cost estimates for parts, labor, and additional services required.

- Explain cost estimates to customers, providing clear and understandable explanations.

- Obtain customer approval for repairs, ensuring transparency and consent throughout the process.

4. Repair Order Management:

- Create and manage repair orders, documenting all services performed, parts used, and additional recommendations.

- Maintain accurate and up-to-date service records for each customer and vehicle, ensuring compliance with dealership and legal requirements.

- Coordinate with service technicians to ensure timely completion of repairs and maintenance tasks.

5. Customer Satisfaction:

- Follow up with customers to ensure their satisfaction and address any concerns or issues promptly.

- Handle customer complaints professionally and escalate as necessary to resolve them effectively.

- Strive to exceed customer expectations, providing personalized and exceptional service.

Requirements:

- High school diploma or equivalent (additional automotive education or certification is a plus).

- Proven experience as a Service Advisor in the automotive industry or a related field.

- Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.

- Strong organizational and time management abilities to handle multiple tasks efficiently.

- Sound technical knowledge of automotive systems and repairs.

- Proficient computer skills and familiarity with automotive software and systems.

- Ability to work in a fast-paced environment while maintaining attention to detail.

- Customer-oriented mindset with a commitment to delivering exceptional service.

Join our team as a Service Advisor and contribute to the success of our automotive service department by providing outstanding customer service and ensuring customer satisfaction.

Further questions about the job? Email us at: [email protected]

Benefits:

Employee discount
Health insurance
Paid time off

Work Location: In person

Quick Apply

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