Top 334 Customer service representative Jobs in Newport Ri

Customer Success Representative
Reliable Respiratory —Dartmouth, MA
- $30 an hour
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Customer Service Representative
Saint Gobain —Bristol, RI
- $24 - $34 an hour
- Bachelor's degree
- Military encouraged
- Organizational skills
- Wellness program
- Paid parental leave
Quick Apply
4d
Call Center- Customer Service Representative (Remote)
Automated Health Systems —Providence, RI
- $17 an hour
- Monday to Friday
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Providence, RI
- $17 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Dental insurance
Quick Apply
Client Service Associate
Stifel —Middletown, RI
- $41,900 - $62,700 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
11d
Donor Support Representative
Advanced Remarketing Services —Middletown, RI
- Part-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Flexible schedule
Clerk - Parent Information Center
Fall River School District —Fall River, MA
- Full-time
- Entry level
14d
Insurance Customer Service Representative
AAA Northeast —Providence, RI
- $23.00 - $27.25 an hour
- Full-time
- Remote
- Background check
- Research
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
14d
Customer Service/Sales Clerk
Heritage Restaurant Group —Newport, RI
- Office
- High school diploma or GED
- Food service experience
Quick Apply
Call Center Contact Associate
Brown University Health —Warwick, RI
- $18.00 - $25.82 an hour
- 8 hour shift
- High school diploma or GED
- Organizational skills
- Typing
Customer Service Rep(03950) - 1397 W. Main Rd
Domino's Franchise —Middletown, RI
- Full-time
- Entry level
Quick Apply
Rx Records Representative II
CVS Health —Providence, RI
- $17.00 - $31.30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Inbound Phone Representative
MOO —East Providence, RI
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Entry level
- AD&D insurance
- Health insurance
Quick Apply
Customer Service Representative
JS International, Inc. —Fall River, MA
- $18 - $19 an hour
- Full-time
- Office
- Analysis skills
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Airport Agent - Customer Service & Ramp (Part-Time) (PVD)
United Ground Express —Warwick, RI
- $16.50 an hour
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Paid training
- Health insurance
Customer Sales & Service Rep I
SiteOne Landscape Supply —Middletown, RI
- Part-time
- Inventory management
- Merchandising
- Residential
7d
Account Manager
Coast to Coast Fulfillment, Inc. —West Greenwich, RI
- From $20 an hour
- Email
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Enrollment Representative
Providence Business Solutions —Warwick, RI
- $3,300 - $4,500 a month
- Full-time
- In-person
- Leadership
- Restaurant experience
- Opportunities for advancement
Quick Apply
11d
Field Service Representative
Coverall North America —Warwick, RI
- From $56,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Rep
Tailored Management —Warwick, RI
- $20 an hour
- Contract
- Windows
- High school diploma or GED
- Financial services
- Dental insurance
- Vision insurance
Quick Apply
9d

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Customer Success Representative

Reliable Respiratory -
Dartmouth, MA

Quick Apply

Job Details

$30 an hour

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of the following offices: Worcester, Merrimack, Dartmouth

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Quick Apply

Refine Your Search

customer service representative jobs in newport ri

Customer Success Representative

Customer Service Representative

Call Center- Customer Service Representative (Remote)

Part Time Customer Service Representative/Call Center Rep (Remote)

Client Service Associate

Donor Support Representative

Clerk - Parent Information Center

Insurance Customer Service Representative

Customer Service/Sales Clerk

Call Center Contact Associate

Customer Service Rep(03950) - 1397 W. Main Rd

Rx Records Representative II

Inbound Phone Representative

Customer Service Representative

Airport Agent - Customer Service & Ramp (Part-Time) (PVD)

Customer Sales & Service Rep I

Account Manager

Customer Enrollment Representative

Field Service Representative

Customer Service Rep

I want to receive the latest job alert for customer service representative in newport ri

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