Top 956 Service manager Jobs in Niles, Il

Client Service & Warranty Manager Residential Remodeling - Front Desk
Confidential —Skokie, IL
- $65,000 a year
- 8 hour shift
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dealership Service Manager
Berman Kia —Lincolnwood, IL
- $125,000 - $150,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
11d
Service Desk Manager/Shift Supervisor
Revolution Technologies, LLC —Chicago, IL
- $45 - $55 an hour
- 12 hour shift
- Mid-level
- Supervising experience
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
3d
Residential Service Manager
TLC Management Co. —Naperville, IL
- $30 - $40 an hour
- Inventory management
- Sanitation
- Mid-level
- Wellness program
- Paid parental leave
Quick Apply
Service Lane Manager
Berman Star Nissan —Niles, IL
- $125,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
2d
Service Manager
Rohrman Automotive Group —Chicago, IL
- $100,000 - $300,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
10d
Area Service Manager
Trane Technologies —Willowbrook, IL
- $98,200 - $140,490 a year
- Full-time
- Clean driving record
- Pass drug screening
- 3 years
- Paid holidays
- Health insurance
Administrative Assistant - Parttime
Mauser Packaging Solutions —Oak Brook, IL
- $80,000 - $100,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Service Center Manager
Highway Transport —Chicago, IL
- $85,500 - $120,000 a year
- Weekends as needed
- Customer service
- Maintenance
- Mid-level
- Wellness program
- Paid parental leave
SERVICE DESK LEAD
City of Chicago —Chicago, IL
- $91,778 a year
- Monday to Friday
- Computer Science
- High school
- Office
10d
General Manager, Service Operations - Elk Grove Village
YAMAZEN INC —Elk Grove Village, IL
- $140,000 - $160,000 a year
- ERP systems
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Customer Service Manager
NVENIA —Wood Dale, IL
- $99,775 - $122,800 a year
- Full-time
- Oracle
- 5 years
- Mid-level
Quick Apply
District Parts & Service Manager (Level DOE)
Doosan Bobcat NA US —Chicago, IL
- $79,650 - $138,985 a year
- Remote
- Clean driving record
- Dealership
- Mid-level
- Paid jury duty
- AD&D insurance
Mgr, Field Operations
Mitsubishi Electric US, Inc. —Countryside, IL
- $149,600 - $205,700 a year
- Full-time
- Mid-level
- US work authorization
- Fair chance
- Paid time off
- Parental leave
Quick Apply
Assistant Service Manager
Chicago Tire —McCook, IL
- $22 an hour
- Full-time
- Computer literacy
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Service Delivery Manager
RSA America LLC —Inverness, IL
- From $65,000 a year
- Full-time
- Google Workspace
- US work authorization
- POS
- 401(k)
- Paid time off
Quick Apply
6d
Assistant Director/Program Manager of ERSEA & Family Support Services
Henry Booth House —Chicago, IL
- From $83,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Senior (Master) Service Technician Commercial Cooking Equipment
Cobblestone Ovens —Bensenville, IL
- From $37 an hour
- Full-time
- 5 years
- Military
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Catering Services Manager
Aramark —Chicago, IL
- $60,000 - $65,000 a year
- Mid-level
- Supervising experience
- Bachelor's degree
- Disability insurance
- Health insurance
11d

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service manager jobs near niles, il

Client Service & Warranty Manager Residential Remodeling - Front Desk

Confidential
Skokie, IL

Quick Apply

Job Details

Full-time
$65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Professional networking
Remodeling
Team management
Empathy
Time management

Full Job Description

This position is a full-time front desk position on site; working Tuesday - Saturday.

We are seeking a highly organized and customer-focused Client Service & Warranty Manager to oversee and grow our residential remodeling service and warranty operations. This role is responsible for managing a small team of 1–2 field technicians and ensuring timely, high-quality service delivery to clients. The ideal candidate will be proactive, solution-oriented, and capable of maintaining strong client relationships while driving operational efficiency and profitability.

Key Responsibilities

Lead and manage the service department team, consisting of 1–2 field technicians.
Oversee and ensure the timely resolution of punch lists, service requests, and warranty claims from initiation to completion.
Schedule service activities and follow up consistently through our CRM system to ensure accountability and client satisfaction.
Order replacement parts as needed and coordinate fulfillment of warranty obligations.
Manage internal and client scheduling to ensure alignment across all teams and clients.
Monitor and meet performance standards for response times, service delivery, and claim resolution.
Track, document, and report on service metrics, including completion rates, timeliness, and billable service work.
Maintain and build strong client relationships, earning trust, satisfaction, and repeat business through regular communication and superior service.
Schedule and manage client appointments for new and/or existing prospects as needed; including scheduling initial appointments, project development meetings and construction start dates.
Conduct bi-weekly client satisfaction check-ins for active construction projects via phone, email, or text.
Greet clients and potential clients at the front desk to discuss their needs.

Qualifications

2-5 years of experience in a construction, remodeling, or home services industry, with experience managing a staff.
Proven ability to managing a department P&L statement and revenue growth profitably while decreasing expenses.
Strong communication skills with the ability to establish and strengthen client relationships and interact with team members at all levels.
Skilled at building and maintaining client relationships and delivering high-quality customer service.
Strong organizational and time management skills with exceptional follow-through.
Self-motivated, with a high level of initiative and the ability to work independently.
Technically proficient with software, hardware, networks, data analytics, scheduling software and CRM systems.
Consultative and empathetic problem-solver, able to resolve concerns with patience and professionalism.
Service oriented and a problem solver when addressing concerns.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Experience:

construction, remodeling, or home services industry : 2 years (Required)

Ability to Commute:

Skokie, IL 60076 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in niles, il

Client Service & Warranty Manager Residential Remodeling - Front Desk

Dealership Service Manager

Service Desk Manager/Shift Supervisor

Residential Service Manager

Service Lane Manager

Service Manager

Customer Service Lead

Area Service Manager

Administrative Assistant - Parttime

Service Center Manager

SERVICE DESK LEAD

General Manager, Service Operations - Elk Grove Village

Customer Service Manager

District Parts & Service Manager (Level DOE)

Mgr, Field Operations

Assistant Service Manager

Service Delivery Manager

Assistant Director/Program Manager of ERSEA & Family Support Services

Senior (Master) Service Technician Commercial Cooking Equipment

Catering Services Manager

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