Top 2091 Solution specialist Jobs in Norcross, Ga

Restaurant IT Support (Mobile Position) OTP
McDonald's Franchisee —Atlanta, GA
- $60,000 - $75,000 a year
- Overnight shift
- Mid-level
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
3d
Benefits Specialist
Wilson Agency —Suwanee, GA
- $65,000 - $85,000 a year
- Contract
- Customer service
- Business development
- In-person
- Opportunities for advancement
- Flexible schedule
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Maintenance Specialist I
Novolex —Conyers, GA
- $33.88 - $38.24 an hour
- 12 hour shift
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Medical Billing Generalist
Heart and Vascular Care —Alpharetta, GA
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Pass drug screening
- Health savings account
- Paid holidays
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Area Administrative Operations Manager
DH Pace —Peachtree Corners, GA
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Paid holidays
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Remote WFH Live Chat Support Specialist
Qureos Inc —Atlanta, GA
- Remote
- English
- Continuous improvement
- Communication skills
4d
Onboarding Specialist (Remote)
LeagueApps —Atlanta, GA
- $62,014 - $93,021 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Commuter assistance
- Health savings account
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Senior Customer Support Services Specialist
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- English
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
12d
Implementation Specialist I / Client Onboarding
ADP —Alpharetta, GA
- $21 an hour
- Overtime
- Hybrid work
- Writing skills
- No experience needed
- Entry level
- Health insurance
- Paid time off
Associate Customer Success Consultant
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- PMP
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Customer Support Specialist
Premier Biotech Labs —Alpharetta, GA
- $25.50 - $26.50 an hour
- Full-time
- Spanish
- Office
- Continuous improvement
- Health insurance
- Dental insurance
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Data Entry Specialist
GlobalMed Logistix, LLC —Norcross, GA
- $20 an hour
- Part-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
4d
Senior Customer Support Specialist
Brightree —Peachtree Corners, GA
- $30.91 - $41.21 an hour
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Commuter assistance
- Health savings account
Customer Care Specialist
Vitality Group International, Inc. —Atlanta, GA
- $34,320 a year
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
4d
Bill Pay Specialist
Yardi Systems, Inc. —Atlanta, GA
- $26.15 - $29.42 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Business
- Associate's degree
- Profit sharing
10d
Product Training Specialist
Carrier —Kennesaw, GA
- $79,000 - $158,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
- Wellness program
- Paid jury duty
Customer Integration Associate
OnTrac —Atlanta, GA
- $67,200 - $100,800 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
Sr Administrative Specialist
Primetals Technologies USA LLC —Alpharetta, GA
- $7,006 a month
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- Dental insurance
IT Helpdesk Support Specialist I
Asbury —Sandy Springs, GA
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
Implementation Specialist / Client Onboarding
ADP —Alpharetta, GA
- $21 an hour
- Overtime
- Hybrid work
- Military
- No experience needed
- Office
- Paid time off
- Benefits from day one

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solution specialist jobs near norcross, ga

Restaurant IT Support (Mobile Position) OTP

McDonald's Franchisee
Atlanta, GA

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Customer communication
High school diploma or GED
Restaurant experience

Full Job Description

Job Overview

We are seeking a dynamic and proactive Restaurant IT Support Specialist (Mobile Position) to join our team and ensure seamless technology operations across multiple restaurant locations. This role offers an exciting opportunity to provide on-the-go technical support, troubleshoot hardware and software issues, perform upgrades and enhance the overall digital experience for restaurant staff. As a key player in maintaining IT infrastructure, you will deliver exceptional customer service while supporting various operating systems, network configurations, and mobile devices in multiple restaurants. This position is for motivated IT professionals with McDonald's IT experience ( required) eager to make a tangible impact in a fast-paced hospitality environment. THIS IS NOT A HELP DESK POSITION and that experience will not be considered. McDonald's IT infrastructure or any restaurant IT experience is required.

Duties

Provide on-site and remote technical support for restaurant staff, addressing hardware, software, network, and operating system issues promptly and efficiently.
Troubleshoot equipment problems including computers, mobile devices, printers, POS systems, and networking hardware such as routers, switches, VPNs, firewalls, and LAN/WAN configurations.
Manage help desk tickets, document issues, track resolutions, and communicate progress effectively.
Support Active Directory management for user account setup, permissions adjustments, and password resets while ensuring security protocols are followed.
Assist with computer management tasks including OS installation, updates (Windows), hardware upgrades, and equipment troubleshooting.
Conduct network troubleshooting involving connectivity issues, and firewall settings to maintain optimal network performance.
Collaborate with IT teams on infrastructure projects such as deploying new hardware or software solutions to ensure smooth implementation across locations.

Skills

Strong proficiency with Microsoft Office applications and familiarity with help desk systems.
OTP certifications and McDonald's IT infrastructure experince a MUST
Extensive technical support experience in a fast-paced environment with a focus on desktop support and equipment troubleshooting.
Solid understanding of computer networking concepts including LAN/WAN setup, TCP/IP protocols, DNS management, VPNs, firewalls (e.g., Meraki), and network administration.
Expertise in Windows support (including Windows Server environments), macOS, Linux operating systems, and related hardware components.
Ability to troubleshoot software issues related to operating systems and POS applications; experience with software deployment tools such as SCCM is a plus.
Excellent communication skills with a customer service-oriented approach to assist non-technical users effectively.
Knowledge of Active Directory management for user accounts; experience with GPO configurations is desirable.
Familiarity with IT infrastructure components such as computer hardware components and network devices essential for maintaining operational continuity.
Analysis skills to identify root causes of technical problems quickly and implement lasting solutions efficiently.

Join us in delivering top-tier technical support that keeps our restaurant operations running smoothly! This paid position offers an engaging environment where your technical expertise directly enhances guest experiences through reliable technology solutions.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Application Question(s):

Are you willing to work weekends, holidays and overnight on occasion?
Are you willing to travel to multiple locations in one day?
Do you have your own reliable transportation?

Education:

High school or equivalent (Required)

Experience:

OTP Restaurant: 3 years (Required)

Location:

Atlanta, GA (Preferred)

Willingness to travel:

100% (Required)

Work Location: On the road

Quick Apply

Refine Your Search

solution specialist jobs in norcross, ga

Restaurant IT Support (Mobile Position) OTP

Benefits Specialist

Maintenance Specialist I

Medical Billing Generalist

Area Administrative Operations Manager

Remote WFH Live Chat Support Specialist

Onboarding Specialist (Remote)

Senior Customer Support Services Specialist

Implementation Specialist I / Client Onboarding

Associate Customer Success Consultant

Customer Support Specialist

Data Entry Specialist

Senior Customer Support Specialist

Customer Care Specialist

Bill Pay Specialist

Product Training Specialist

Customer Integration Associate

Sr Administrative Specialist

IT Helpdesk Support Specialist I

Implementation Specialist / Client Onboarding

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