Top 42 Inbound customer service representative Jobs in Norfolk, Va

Customer Service Representative/Call Center/Client Support
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Wellness program
- Disability insurance
Customer Service Representative
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Spanish
- Military
- Writing skills
- Wellness program
- Disability insurance
Customer Service Representative - Technical
Disabled Veteran Solutions —Norfolk, VA
- From $18.92 a week
- Extended hours
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
In-Bound Call Center Representative
IronMountain Solutions —Hampton, VA
- $16 an hour
- Full-time
- Remote
- Research
- Mid-level
- 3 years
Quick Apply
Inbound Call Center Representative
IronMountain Solutions —Chesapeake, VA
- $16 an hour
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
Part-Time Customer Service Representative - Contact Center
ZIM —Virginia Beach, VA
- Part-time
- High school diploma or GED
- Entry level
Quick Apply
13h
Business Development Representative
Sourced. —Chesapeake, VA
- $24 - $29 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Sales Representative (Commercial Trucks)
East Coast Truck & Trailer Sales, Inc. —Portsmouth, VA
- From $65,000 a year
- Full-time
- Hybrid work
- Background check
- Clean driving record
- Up to 50% travel
- Paid training
- Paid holidays
Quick Apply
Inside Sales Representative
Lansing Building Products LLC —Norfolk, VA
- $21 - $23 an hour
- Full-time
- Spanish
- Computer literacy
- Warehouse
- Wellness program
- Paid parental leave
Quick Apply
Service BDC Representative
Mills Auto Group —Hampton, VA
- $4,000 - $5,000 a month
- Full-time
- Dealership
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Exterior Source —Chesapeake, VA
- From $15 an hour
- Full-time
- Background check
- Microsoft Excel
- Sales
- Health insurance
- 401(k)
Quick Apply
Toyota Service BDC Representative
Priority Toyota Chesapeake —Chesapeake, VA
- $15 - $17 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Employee stock purchase plan
- Paid holidays
Quick Apply
Retail Sales & Customer Solutions Representative with Glo Fiber
Shentel —Suffolk, VA
- $60,000 - $80,000 a year
- Online Application
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply
BDC Representative
RK Auto —Virginia Beach, VA
- $16 an hour
- Weekends as needed
- Criminal background check
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Automotive Title Clerk - Southern Auto Group - Corporate Office
Southern Auto Group —Chesapeake, VA
- $16 - $18 an hour
- English
- Office
- Administrative experience
- Health savings account
- AD&D insurance
Quick Apply
Sales Rep B2B (Mon-Fri)
Five Star Call Centers —Chesapeake, VA
- $14 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Communication skills
- Paid training
1d
Spanish Bilingual Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Chesapeake, VA
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Inside Sales Representative
Registrar Corp —Hampton, VA
- $22 an hour
- Full-time
- Remote
- Mid-level
- Contracts
- 1 year
- Paid holidays
- Health insurance
Quick Apply
1d
Sales Representative
Producers Peanut Company Incorporat —Suffolk, VA
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Paula Faivre - State Farm Agent —Virginia Beach, VA
- Full-time
- Bilingual
- Office
- Marketing
- 401(k)
- Paid time off
Quick Apply

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Customer Service Representative/Call Center/Client Support

ADP -
Norfolk, VA

Apply Now

Job Details

Full-time
$17.02 - $30.14 an hour

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Benefits from day one
Volunteer time off
Opportunities for advancement
Life insurance

Qualifications

Customer training
Technical support via phone
Phone communication
Military
Writing skills
ADP
Managing clients in a customer support role
HR systems
Payroll systems (technically supported)
1 year
Entry level
Client interaction via phone calls

Full Job Description

ADP is hiring Associate Client Support Consultants. This is a hybrid role whereby employees work 3 days in the office and 2 days at home each week.

Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change - your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.

Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.

Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications

At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
You can work overtime hours during peak seasons.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
- Experience noted above, OR
- Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

#LI-Hybrid

$20.00 - $21.00 / hour

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $17.02 - USD $30.14 / Hour*

Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Apply Now

Refine Your Search

inbound customer service representative jobs in norfolk, va

Customer Service Representative/Call Center/Client Support

Customer Service Representative

Customer Service Representative - Technical

In-Bound Call Center Representative

Inbound Call Center Representative

Part-Time Customer Service Representative - Contact Center

Business Development Representative

Sales Representative (Commercial Trucks)

Inside Sales Representative

Service BDC Representative

Call Center Representative

Toyota Service BDC Representative

Retail Sales & Customer Solutions Representative with Glo Fiber

BDC Representative

Automotive Title Clerk - Southern Auto Group - Corporate Office

Sales Rep B2B (Mon-Fri)

Spanish Bilingual Remote Customer Service Representative

Inside Sales Representative

Sales Representative

Account Representative - State Farm Agent Team Member

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