Top 376 Quality liaison Jobs in Norfolk, Va

Customer Service Ops Liaison
Hampton Roads Transit —Norfolk, VA
- $19.91 - $24.88 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
Patient Educator
TSP (A Syneos Health Company) —Chesapeake, VA
- $185,000 - $190,000 a year
- Bilingual
- Up to 50% travel
- HIPAA
- Paid parental leave
- Health savings account
Therapist / Counselor IOP In-Person Hampton VA location - Licensed LCSW, LPC, LSATP or LMFT or under supervision with MS degree
The Farley Center —Hampton, VA
- $70,000 - $90,000 a year
- Full-time
- LMFT
- CPR Certification
- Hospital
- Health insurance
- Dental insurance
Quick Apply
Harley Davidson Technician
Ironclad Harley-Davidson —Portsmouth, VA
- $40,000 - $85,000 a year
- Overtime
- Dealership
- Customer service
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Heavy Civil Project Manager
Thalle Construction Company —Virginia
- Civil engineering
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
NP / Nurse Practitioner - Hospice
At-Heart Home Care & Hospice —Virginia Beach, VA
- $45 - $50 an hour
- PRN
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Health insurance
Project Manager
Aleut Federal, LLC —Fort Eustis, VA
- Background check
- Clean driving record
- Civil engineering
- COVID-19 protective measures
- Disability insurance
Quick Apply
4d
Respiratory Therapist
TalentBurst, Inc. —Norfolk, VA
- $1,656 - $1,674 a week
- Contract
- CPR Certification
- Skilled nursing facility
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
9d
Family/Primary Care Physician-Part Time and Full Time
Platinum Business Corporation —Virginia Beach, VA
- Part-time
- Background check
- Medicine
- Doctoral degree
- Relocation assistance
Quick Apply
Mental Health Coordinator
VitalCore Health Strategies —Chesapeake, VA
- $90,000 - $102,000 a year
- Full-time
- Licensed Clinical Social Worker
- LPC
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
1d
Radiation Therapist II
Sentara Hospitals —Norfolk, VA
- Full-time
- Mid-level
- 3 years
- Patient care
- 403(b) matching
- Paid parental leave
Quick Apply
Facilities Operations Manager
Norfolk Botanical Garden —Norfolk, VA
- $24.00 - $26.50 an hour
- 8 hour shift
- Carpentry
- Background check
- 18 years or older
- 403(b) matching
- Health savings account
Commercial/Federal Construction Site Superintendent
TST Construction —Virginia Beach, VA
- $85,000 - $100,000 a year
- Full-time
- Background check
- Construction site
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Security Manager
CACI —Hampton, VA
- $61,600 - $129,300 a year
- Full-time
- Travel
- Training & development
- Senior level
- Health insurance
Mortgage Loan Processor
NVR, Inc —Virginia Beach, VA
- $55,000 - $65,000 a year
- Mid-level
- US work authorization
- Organizational skills
Mental Health Coordinator
VitalCore Health Strategies —Chesapeake, VA
- $90,000 - $102,000 a year
- Full-time
- Licensed Clinical Social Worker
- LPC
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
8d
Substance Abuse Counselor - Jail Based Services
Hampton-Newport News Community Services Board —Hampton, VA
- From $49,284 a year
- Full-time
- Background check
- Addiction Medicine
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Electricial Technician
Chesapeake Controls —Chesapeake, VA
- $25 - $38 an hour
- Full-time
- Clean driving record
- Construction site
- Customer service
- Health insurance
- Paid time off
Quick Apply
11d
Remote Inside Sales Representative
Liberty Mutual —Norfolk, VA
- $45,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Organizational skills
- Typing
- Paid training
- Health insurance
8d
Foster Care Case Manager
StepStone Family & Youth Services —Virginia Beach, VA
- $50,000 - $52,000 a year
- Full-time
- Writing skills
- Mid-level
- Residential
- Flexible schedule

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Customer Service Ops Liaison

Hampton Roads Transit -
Norfolk, VA

Apply Now

Job Details

Full-time
$19.91 - $24.88 an hour

Qualifications

Route planning software
Computer operation
Phone communication
High school diploma or GED
Driver's License
Desktop applications
Data entry
Mailchimp
Telephone systems
Public relations
Productivity software
Office experience
Office record organization

Full Job Description

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Hourly Wage: $19.91 - $24.88

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

Serves as liaison with dispatch in Operations regarding service changes in bus, rail and ferry operations.
Maintains situational awareness. Monitors weather, traffic, and other impacts on transit operations and customers.
Uses CAD/AVL system to monitor vehicle activity and provide transit status (route, schedule, and tracking information) to management team and division personnel.
Uses CAS bulletin board to publish information updates for management team and division personnel.
Uses route-schedule list and bus stop list to provide route, schedule and bus stop information.
Uses website tools to provide trip planning assistance and inform customers on delays and cancellations.
Responds to customer telephone inquiries on routes, schedules, fares, and other HRT services with complete information and recommendations on HRT services to meet customers' needs.
Prepares customer alerts and notifications using a variety of means including email, text, websites, passenger information displays, mobile fare payment applications, and CAD/AVL.
Respond to customer complaints and inquiries.
Provides excellent customer service to internal and external customers while handling calls related to customer service department functions.
Manages records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
Responds to serious incidents, crises, and emergencies in accordance with established policies and procedures.
Complies with HRT policies.
Supports special events as directed.
Performs other duties as required.

Required Knowledge, Abilities and Skills essential to Job Functions:

Possess excellent communication skills, people skills and a clear, pleasant telephone voice; knowledge of customer service and public relations techniques, principles and practices; general knowledge of the Hampton Roads area; able to deal effectively with the public; ability to understand and follow written and oral directions; able to keep simple records; ability to operate standard office equipment. Must be detailed oriented, good organizational and follow- up skills. Patience and flexibility to work with challenges and change. Knowledgeable of Microsoft suite. Ability to multi-task, good decision-making skills, work under time constraints. Knowledge of CAS system, ACS and knowledge of HRT routes/time points. Ability to work weekends, nights, holidays if needed.

Required Software Knowledge and Skills essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications:

Microsoft Office

CAD-AVL

Mobile Fare Payment

Call Management System

Interactive Voice Response System

Passenger Information Displays

MailChimp

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.

Training and/or Education:

A high school diploma or GED certificate.

Required Experience:

One year of providing quality customer service to include general office experience and data entry.

Licenses or Certificates:

Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).

Special Requirements

Must be able to read, write; must successfully demonstrate knowledge of office and telephone protocol and ability to read and interpret schedules, media releases, etc. Ability to deal with customers in an efficient polite manner. Must have excellent computer skills. This position is classified as essential personnel.

FLSA Status:

Non-Exempt

Physical Demands:

Work requires extensive operation of a keyboard device and use of telephone. Must be able to lift up to 25 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Unusual Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime.

Non-Exempt

HRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview, contact HRT Human Resources at (757) 222-6000 or email [email protected].

Apply Now

Refine Your Search

quality liaison jobs in norfolk, va

Customer Service Ops Liaison

Patient Educator

Therapist / Counselor IOP In-Person Hampton VA location - Licensed LCSW, LPC, LSATP or LMFT or under supervision with MS degree

Harley Davidson Technician

Heavy Civil Project Manager

NP / Nurse Practitioner - Hospice

Project Manager

Respiratory Therapist

Family/Primary Care Physician-Part Time and Full Time

Mental Health Coordinator

Radiation Therapist II

Facilities Operations Manager

Commercial/Federal Construction Site Superintendent

Security Manager

Mortgage Loan Processor

Mental Health Coordinator

Substance Abuse Counselor - Jail Based Services

Electricial Technician

Remote Inside Sales Representative

Foster Care Case Manager

I want to receive the latest job alert for quality liaison in norfolk, va

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