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Operations Clerk

U.S. Courts -
Norfolk, VA

Apply Now

Job Details

Full-time
$45,365 - $73,734 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Life insurance
Retirement plan
Paid sick time

Qualifications

Computer operation
Word processing
Administrative experience
High school diploma or GED
Data entry
Clerical experience

Full Job Description

Summary

This position is located in the Norfolk Division Clerk's Office of the United States District Court for the Eastern District of Virginia. The Operations Clerk performs various operational and technical duties in accordance with approved internal controls, procedures, and federal and local rules.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Provide frontline customer service by answering and routing incoming phone calls and assisting customers at the public counter. Provide appropriate procedural information to litigants, the public, chambers, and clerk's office staff. Assist the public in the use of computerized databases.
Receive, stamp and review incoming paper case related documents to determine conformity with appropriate rules, practices, and court procedures. Examine all pleadings and accept those that conform to federal and local rules of practice. Check for prior or prohibited filing(s).
Verify attorneys' authority to practice before the court. Serves as primary for pro hac vice applications. Accepts and processes attorney admission applications.
Open civil cases in the Case Management/Electronic Case Files system (CM/ECF) upon receipt of initiating documents, such as complaints. Assign case numbers to new cases, randomly assign cases to judges, and prepare case files, by scanning, entering data, and uploading documents into CM/ECF. Route to appropriate case manager.
Perform cashier duties. Collect appropriate fees and issue receipts. Secure funds in the cash register and balance cash drawer at the end of the day. Process credit card payments.
Enter judgments into JIFMS financial system.
Serve in a support role, including backup, by assisting the local interpreter coordinator with securing qualified interpreters for court hearings and trials. Provide outstanding customer service to the members of the interpreter community and builds a solid rapport with regularly utilized interpreters. Execute all associated functions associated with contracting interpreters and notify appropriate court staff when services are arranged.
Sort, classify, and file case documents and records, including state court records. Retrieve, scan, and/or copy files for the public, court personnel, attorneys, and others. Certify court documents
Maintain the integrity of the filing system by monitoring proper access to sealed records. Ensure records maintained in secure areas meet audit guidelines, by updating and maintaining the sealed log in a timely manner.
Prepare and ship records to the appropriate Federal Records Center and retrieve records from the center when required.
Prepare FedEx and UPS shipments in a timely manner. Scan mail and electronically deliver to other divisions. Operate postage and other equipment, such as the mail meter, and update the meter log, as needed.
Utilize various computer programs, various electronic databases, and information systems to obtain case information to respond to inquiries, track the movement of files and records, and perform word processing. Operate personal computer, copier, and scanning equipment.
Serves in a support role, including backup, for the case management team.
Perform other operational, administrative, or technical support duties as assigned.

Requirements

Conditions of employment

Employees must be United States citizens or eligible to work in the United States.
Employees will be hired provisionally pending the results of a background investigation.
Employees are required to adhere to the Code of Conduct for Judicial Employees, which is available to applicants to review upon request.

Qualifications

Required Qualifications

Applicants must have two years of progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical or administrative procedures. This experience must have included the demonstrated ability to apply a body of rules, regulations, directives, or laws and involved the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Experience in a court environment is preferred but not required.

The successful candidate will be a people-oriented professional who is responsible, friendly, organized and has the following:

The ability to communicate effectively, exercising good judgment and tact.
The ability and sincere desire to meet the public in a professional and courteous manner, work harmoniously with others in a team-based organization, and handle confidential matters professionally.
The ability to multitask, meet stringent deadlines, and be detail-oriented; and,
The ability to think critically and apply emotional intelligence in all situations.

Education

High School graduation or equivalent required. College degree preferred.

Additional information

Employees of the United States District Court are Excepted Service Appointments. Excepted service appointments are "at will" and can be terminated with or without cause by the Court.
Employees are required to use the Electronic Fund Transfer (EFT) for payroll deposit.
The Court reserves the right to modify the conditions of this job announcement, to withdraw the job announcement, or to fill the position sooner than the closing date, if a closing date is shown; any of these actions may occur without any prior written or other type of notice.
To view the full job announcement please click here: FY26-27N Operations Clerk.pdf.

The United States District Court is an Equal Opportunity Employer.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A generous benefits package is available and includes:

A minimum of 11 paid holidays per year
Paid annual leave
Paid sick leave
Retirement benefits
Optional participation in the Thrift Savings Plan
Optional participation in choice of Federal Employees' Health Benefits
Optional participation in the choice of Supplemental Dental and Vision Insurance
Optional participation in choice of Federal Employees' Group Life Insurance
Optional participation in the Flexible Benefits Program
Optional participation in Long- Term Care Insurance
Optional participation in private long-term disability plan
Situational telework authorized
Credit for prior government service

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and support documentation to ensure you meet the basic qualification requirements. If your complete application meets the basic qualifications, it will be forwarded to the hiring official for further consideration and scored on your level of experience and competencies needed to perform the duties of the position.

Required Documents

A cover letter

Resume

The application for Federal Employment (document can also be found under "Related Links" on the Employment page of our website).

A list of professional references

See 'How to Apply' for instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Priority review for applications received by July 21, 2026.

Applicants must submit four (4) items combined into one PDF document:

A cover letter

Resume

The application for Federal Employment (document can also be found under "Related Links" on the Employment page of our website).

A list of professional references

Submit materials electronically to [email protected]. Hard and faxed copies of applications will not be accepted. Incomplete applications will not be considered.

Agency contact information

Human Resources

Phone

757-222-7303

[email protected]

Address

US District Court and US Probation Office - Eastern District of Virginia
701 E. Broad Street
Richmond, VA 23219
US

Next steps

Applicants who receive the highest ratings will be contacted for an interview. Other applicants will not be contacted.

Overview

Accepting applications

Location

1 vacancy in the following location:

Norfolk, VA

No matching locations found.

Work site options

Telework eligible

Yes—as determined by the agency policy.

Remote job

Relocation expenses reimbursed

Salary

$45,365 - $73,734 per year

Actual starting salary dependent upon qualifications.

Pay scale & grade

CL 24

Promotion potential

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule

Full-time

Travel Required

Not required

Appointment type

Permanent

Occupations and job series

0303 Miscellaneous Clerk And Assistant

Supervisory status

Federal service type

This job is in the Excepted Service

Represented by a union

Drug test

Security clearance

Not Required

Financial disclosure required

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number

FY26-27N

Control number

876853800

Apply Now

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Summary

This job is open to

The public

Duties

Requirements

Conditions of employment

Qualifications

Education

Additional information

Benefits

How you will be evaluated

Required Documents

If you are relying on your education to meet qualification requirements:

How to Apply

Agency contact information

Next steps

Overview