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passenger service dispatcher jobs near norfolk va

Dispatcher

zTrip NVA
Norfolk, VA

Quick Apply

Job Details

$15 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Fleet Dispatcher

Coordinate Fleet Operations. Support Drivers. Keep the City Moving.

Join the Team at zTrip

zTrip, one of North America's leading transportation providers, is seeking a reliable, organized, and service-focused Fleet Dispatcher to join our operations team. In this critical role, you'll oversee daily dispatch activities, support drivers in the field, and help ensure passengers receive safe, efficient, and dependable transportation services.

If you're a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, multitasking, and coordinating operations in real time, this is an excellent opportunity to build a rewarding career in transportation.

What We Offer as a Fleet Dispatcher:

Competitive pay
Medical, Dental, Vision, and Life Insurance
Paid Time Off (PTO) and Holiday Pay
401(k) with Company Match
Career advancement opportunities
Stable, year-round employment
Supportive and team-oriented work environment

Schedule: Monday-Friday, 8:00 AM-5:00 PM

What You'll Do as a Fleet Dispatcher:

Fleet Dispatch & Operations Coordination

Dispatch and assign trips to drivers to ensure efficient service and route coverage
Monitor fleet activity in real time and make operational adjustments as needed
Communicate trip assignments, schedule changes, and important operational updates to drivers
Ensure timely pickups and drop-offs while maintaining company service standards
Respond quickly to driver requests, service disruptions, and customer needs
Monitor vehicle availability and support efficient fleet utilization
Coordinate with field personnel to resolve operational challenges and service delays

Driver & Customer Support

Serve as the primary communication link between drivers, passengers, and management
Provide drivers with trip information, route assistance, and operational support
Assist with driver questions, concerns, and service-related issues
Address customer inquiries in a professional and timely manner
Help resolve transportation issues to maintain high levels of customer satisfaction
Deliver exceptional service through effective communication and follow-up

Administrative & Dispatch Support

Maintain accurate dispatch records, trip information, and operational documentation
Monitor daily service levels and dispatch performance metrics
Assist with data entry, reporting, and operational tracking
Work closely with management to support daily operational goals and service objectives
Identify opportunities to improve dispatch efficiency and fleet performance
Ensure dispatch procedures and company policies are consistently followed

What We're Looking for in a Fleet Dispatcher:

High School Diploma or GED required
Previous experience in dispatching, fleet operations, transportation, logistics, scheduling, customer service, or a related field preferred
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Ability to remain calm and make sound decisions in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficiency with Microsoft Office, including Outlook, Word, and Excel
Experience with dispatch software, GPS tracking systems, transportation management systems, or fleet monitoring platforms is a plus
Ability to effectively coordinate multiple priorities while maintaining accuracy and efficiency

Why Join zTrip?

Join one of North America's largest transportation networks
Play a critical role in supporting drivers and managing daily fleet operations
Work in a dynamic environment where every day presents new challenges and opportunities
Be part of a company committed to operational excellence and customer satisfaction
Enjoy long-term career stability and advancement opportunities
Make a direct impact on the reliability and efficiency of transportation services in your community

Apply Today

If you're ready to use your communication, coordination, and problem-solving skills to help keep a large transportation fleet operating smoothly, apply today to join zTrip as a Fleet Dispatcher. Help support our drivers, coordinate daily operations, and ensure passengers receive the reliable service they count on every day.

Quick Apply

Refine Your Search

passenger service dispatcher jobs in norfolk va

Dispatcher

Dispatcher

Part-Time Flight Coordinator/Dispatch

Dispatcher

WHEELCHAIR AGENT

Passenger Service Dispatcher

Dispatcher II Delivery

Airline Wheelchair Assistant

Airline Wheelchair Supervisor

Non-CDL Driver

Bus Driver in Training

CDL A Truck Driver for VA Ports-HOME DAILY

LEASE TO BUY DRIVERS WANTED, AUTO PARTS CONTRACT, BRAND NEW TRUCKS

CDL OTR Driver Position $3000-$5000 weekly.

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for passenger service dispatcher in norfolk va

Explore jobs in more locations

Fleet Dispatcher

Coordinate Fleet Operations. Support Drivers. Keep the City Moving.

Join the Team at zTrip

What We Offer as a Fleet Dispatcher:

What You'll Do as a Fleet Dispatcher:

Fleet Dispatch & Operations Coordination

Driver & Customer Support

Administrative & Dispatch Support

What We're Looking for in a Fleet Dispatcher:

Why Join zTrip?

Apply Today

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