Top 19 Dispatcher supervisor Jobs in North Canton, Oh

Dispatch/Road Supervisor
METRO Regional Transit Authority —Akron, OH
- $33.27 an hour
- Overtime
- CDL B
- Word processing
- Writing skills
- AD&D insurance
- Paid holidays
Service Dispatch Specialist I
Securitas Technology Corporation —Uniontown, OH
- $17.31 - $20.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Employee In Charge (EIC)
National Railroad Safety Services, Inc. (NRSS) —Canton, OH
- $23 - $37 an hour
- Full-time
- Up to 50% travel
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Dispatch Supervisor
US Pack Services LLC —Akron, OH
- $60,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Akron Firefighter/Medic
City of Akron, OH —Akron, OH
- $31.53 - $34.60 an hour
- Full-time
- High school
- Military
- Pass drug screening
- Paid training
- Paid holidays
Road Supervisor - Full-Time
Portage Area Regional Transportation Authority —Kent, OH
- $21.52 - $22.00 an hour
- Weekends as needed
- Management
- Customer service
- Word processing
Truck Driver
Associates In Medical Imaging, LLC —Canton, OH
- Part-time
- Hazmat Endorsement
- Pass drug screening
- Mid-level
Rigger
MID-EAST TRUCK AND TRACTOR SERVICE INC —East Canton, OH
- $20 - $24 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- Critical & Intensive Care
- Health insurance
- Dental insurance
Quick Apply
Bus Operator
METRO Regional Transit Authority —Akron, OH
- $17.59 an hour
- Full-time
- 18 years or older
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
Driver P.T. - NO CDL
Portage Area Regional Transportation Authority —Kent, OH
- $19.15 - $20.63 an hour
- Part-time
- Experience working with individuals with disabilities
- Customer service
- Pass drug screening
Diesel Mechanics- Technicians
Hill International Trucks- Canton LLC —Canton, OH
- $25 - $50 an hour
- Overtime
- CDL B
- ASE Certification
- Management
- Paid training
- Paid holidays
Quick Apply
Swamper/Laborer
MID-EAST TRUCK AND TRACTOR SERVICE INC —East Canton, OH
- $18 - $22 an hour
- Weekends as needed
- Pass drug screening
- Critical & Intensive Care
- Clean MVR report
- Health insurance
- Dental insurance
Quick Apply
Diesel Mobile Mechanic/Fleet Technician- $100k+ full service & tooled trucks included
Hill International Trucks- Canton LLC —Canton, OH
- $25 - $45 an hour
- Full-time
- CDL B
- ASE Certification
- Computer literacy
- Paid training
- Paid holidays
Quick Apply
Bed Truck / Pole Truck Operator
MID-EAST TRUCK AND TRACTOR SERVICE INC —East Canton, OH
- Weekends as needed
- Pass drug screening
- CDL A
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Driver
MID-EAST TRUCK AND TRACTOR SERVICE INC —East Canton, OH
- $24 - $28 an hour
- Weekends as needed
- Pass drug screening
- CDL A
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Local Class B CDL Driver
The Shelly Company —Cuyahoga Falls, OH
- Weekends as needed
- CDL B
- Construction site
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Diesel Mechanic/Technicians (Afternoons)- Canton, OH.
Hill International Trucks- Canton LLC —Canton, OH
- $25 - $50 an hour
- Overtime
- CDL B
- ASE Certification
- Dealership
- Paid training
- Paid holidays
Quick Apply

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Dispatch/Road Supervisor

METRO Regional Transit Authority -
Akron, OH

Apply Now

Job Details

Full-time
$33.27 an hour

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
Life insurance

Qualifications

CDL B
Customer communication
Staff supervision
Safety protocol adherence
Team supervision
Word processing
Safety regulations
Spreadsheets
Writing skills
Basic math
Presentations for conferences or internal meetings
In-person customer service
Data summary reports
High school diploma or GED
Team development
Professional development support
Budget planning
Customer relationship management
Conflict management
Labor contracts
Data interpretation
Productivity software
Training
Document management
Team motivation (leadership skill)
General management
Negotiation
File organization
Team building
Office record organization

Full Job Description

Description

Position Summary: This position is responsible for monitoring of the entire transit operation. Facilitate a cooperative work environment and encourage teamwork among all METRO employees. Investigate all passenger complaints, assist and supervise all operators, assist with accident investigations, spot check operators, supervise all line-ups, maintain effective customer relations, assist with dispatching, prepare supervisor reports, and maintain effective labor relations between the Authority and the Union in accordance with the bargaining agreement. This position will eventually have dispatch, road supervisor, payroll, extra board and other duties as assigned. Work schedule and days off are TBD and based on organizational need.

Reporting Relationships:

Position Reports to: Operations Manager
Number of Reports: 282

Examples of Duties

Essential Job Functions:
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this
position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.

Job Responsibilities:

Assist and supervise all operators throughout the transit system.
Spot-check operators at various time points or on-time service, appearance, uniforms and safety of operations.
Assist with dispatching when necessary, answer telephones, take road calls and forward to the Maintenance Department.
Prepare daily supervisor report.
Ensure that all operating personnel adhere to the rules and regulations of the authority in accordance with the bargaining agreement.
Responsible to follow the proper procedures in drug testing.
Accountable for facilitating teamwork among METRO employees.
Investigate all passenger and operator complaints regarding bus service.
Supervise all line-ups and coordinated operations with the booth and dispatchers, i.e. detours and delays.
Fill vacancies on the extra board when necessary.
May help train new operators.
Furnish bus patrons, via telephone or in person, requested bus information, i.e. departures, arrivals, stops, destinations, proper route and fare information.
Monitor and/or open/close all transit facilities and properties.
Regular attendance is an essential function of this job.
Performs other related duties as assigned.

Typical Qualifications

Experience and/or Educational Requirements:

Position requires high school diploma or equivalent; three to five years of previous transit experience is preferred.
Position requires a valid Class B CDL.
Salary for Operations Supervisor is based on 104% of the collective bargaining unit top rate.

Physical Requirements & Working Conditions: Job requires incumbent to stand, walk, sit, talk or listen, stoop, kneel, crouch or crawl, reach with hands and arms, lift 50-100 pounds up to 2/3 of the time. View things at 20 feet or more. Work will initially be performed outdoors and is subject to prevailing weather conditions, in traffic. Work requires frequent contact with general public and activity schedules can be irregular. May involve operating a route in a bus plus mandatory overtime may be required. Must be willing to work weekends, late nights, holidays and other shifts as assigned.

Required Skill Sets:
Occupational/Technical Skills/Communications Skills:

Ability to use spreadsheet, word processing and selected job-specific software, communicate clearly and effectively, both orally and in writing.
Knowledge of METRO, local, state, and federal policies and regulations
Prepare clear and concise reports, correspondence and other written materials and METRO's labor agreements
Effective communication with individuals and small groups, and to respond to questions

Administrative Skills:

Deliver formal presentations, organize work, set priorities and meet critical deadlines with minimum of direction
Prepare analyses, policies and/or budgets
Define problems, collect data, establish facts and draw valid conclusions so as to resolve problems
Develop complex reports and position papers
Knowledge of administrative principles and practices including goal setting and goal implementation

Interpersonal Skills:

Knowledge of techniques of effective time management
Ability to use tact and discretion, keep clear and accurate records and reports, maintain issue confidentiality, design reports and records, or design current reports and records as conditions warrant and establish and maintain effective working relationships with various departments, individuals or other internal groups

Cognitive Skills:

Ability to deal courteously and diplomatically with the general public, perform basic arithmetic, including addition, subtraction, multiplication and division, read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals
Interpersonal skills necessary to provide effective leadership to subordinate personnel and to develop cooperative working relationships with employees, senior management, elected officials and vendors
Deal with a variety of concrete variables in situations where only limited standardization exists

Leadership Skills:

Ability to instruct, train, motivate and direct staff
Strong business acumen and ability to use Microsoft Office products efficiently.
Provide professional development for staff
Knowledge of modern office methods, procedures, equipment and standard clerical techniques
Demonstrate conflict management skills
Knowledge of recordkeeping, report preparation, filing methods, and records management techniques and demonstrate negotiating skills.
Analytical skills necessary to develop and implement mission, goals and procedures
Knowledge of administration and supervision of staff and activities

Supplemental Information

Core Values:
Teamwork:

Demonstrating teamwork in and across departments
Treating everyone with respect
Recognize that the team is greater; much more than the collection of individual efforts

Safety:

Ensuring the safety of everyone
Believing that every accident can be prevented
Having a constant eye to safety in all aspects

People Centric:

Treating everyone fairly
Valuing everyone: co-workers, customers, each other, stakeholders

Service Excellence:

Providing the best customer service to everyone, both externally and internally
Routinely exceeding expectations
Serving our customers and each other

Integrity:

Always demonstrating honesty, trust, character and fairness without compromising the truth
Showing high regard for civility, equity/fairness and human dignity
Having the courage to do the right thing

Action Ready:

Sharing one goal, one mission
Keeping commitments
Giving more than is expected, willingly, without hesitation and without direction

When applying, please provide any previous employer's contact information for up to the past 12 years.

Apply Now

Refine Your Search

dispatcher supervisor jobs in north canton, oh

Dispatch/Road Supervisor

Service Dispatch Specialist I

Employee In Charge (EIC)

Dispatch Supervisor

Akron Firefighter/Medic

Road Supervisor - Full-Time

Truck Driver

Rigger

Bus Operator

Driver P.T. - NO CDL

Diesel Mechanics- Technicians

Swamper/Laborer

Diesel Mobile Mechanic/Fleet Technician- $100k+ full service & tooled trucks included

Bed Truck / Pole Truck Operator

Driver

Local Class B CDL Driver

Diesel Mechanic/Technicians (Afternoons)- Canton, OH.

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Supplemental Information

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