Top 7 It support analyst Jobs in North Canton Oh

Help Desk Analyst
Robert Half —Green, OH
- Temporary
- Office
- Windows
- US work authorization
- Disability insurance
- Dental insurance
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4d
IT Service Desk Analyst
Babcock & Wilcox Company —Akron, OH
- Remote
- Mid-level
Senior IT User Support Analyst
Kent State University —Kent, OH
- $46,977 - $51,069 a year
- Full-time
- Writing skills
- Research
- Mid-level
12d
Systems Support Analyst-Enterprise
Americhem —Cuyahoga Falls, OH
- Computer Science
- 5 years
- SQL
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Technical Operations Analyst
LeafHome —Hudson, OH
- $65,000 - $75,000 a year
- Full-time
- OSHA
- Mid-level
- 3 years
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Information Technology Support Technician
Gregory Industries —North Canton, OH
Provide onsite support across both office and manufacturing environments as needed. This position is based at our beautiful new headquarters and includes…
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Help Desk Analyst
Robert Half —Green, OH
Provide frontline technical assistance by handling incoming support requests from field technicians and guiding them through issue resolution.
Quick Apply
4d

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IT Service Support Analyst
The Ohio State University —Columbus, OH
Reporting to the Associate Director of Support Services, the IT Service Support Analyst is responsible for installation and configuration of desktop operating…
$26.78 - $34.95 an hour
6h
Service Desk Analyst
Info Origin Inc —Columbus, OH
Experience learning and supporting new technologies and tools. Ability to analyze issues systematically, identify root causes, test solutions, and implement…
$20 - $33 an hour
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10h

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Help Desk Analyst

Robert Half -
Green, OH

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Job Details

Temporary | Contract
4 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Software issue identification
IT user and group management
Incident report management
Bug Reporting (Quality assurance practices)
Windows
Desktop (troubleshooting support)
Customer support ticket management
Desktop administration
Communication skills
Entry level
Ticketing system technical support

Full Job Description

We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, documenting findings clearly, and assisting field teams through responsive support. The position begins with daytime training and access setup, then moves to evening shift-8PM-6AM and a four-day, 10-hour schedule Monday through Thursday. You will play a key role in identifying application issues, managing ticket activity, and helping maintain consistent technical support throughout the project.

Responsibilities:

Provide frontline technical assistance by handling incoming support requests from field technicians and guiding them through issue resolution.
Review application behavior before and after switch upgrade activities, recording any defects, inconsistencies, or performance concerns discovered during testing.
Create, update, and track service desk tickets to ensure problems are documented accurately and routed for timely follow-up.
Troubleshoot Windows-based desktop and user access issues using sound diagnostic methods and clear communication.
Support account-related tasks within Active Directory, including access validation and basic user environment troubleshooting.
Maintain detailed records of incidents, observations, and outcomes to support reporting and resolution efforts.
Participate in required training and onboarding activities to obtain network access and become fully prepared for project support needs.
Experience working in a help desk, service desk, or desktop support environment.
Working knowledge of Active Directory for basic user and access support tasks.
Hands-on experience supporting Microsoft Windows and Windows 10 systems.
Ability to perform basic technical troubleshooting and clearly document findings.
Familiarity with creating and managing service desk tickets in a structured support process.
Strong verbal and written communication skills when assisting users and coordinating with technical teams.
Availability to complete initial day-shift training Monday through Friday and then work a Monday through Thursday schedule.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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it support analyst jobs in north canton oh

Help Desk Analyst

IT Service Desk Analyst

Senior IT User Support Analyst

Systems Support Analyst-Enterprise

Technical Operations Analyst

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