RECRUITING IN CHARLOTTE, NC
Job Summary:
The Associate Regional Training Manager (ARTM) will be required to operate a sushi kiosk at current FujiSan operations standards at vacant locations until a replacement franchisee is secured. The role also includes retraining existing franchisees, training new franchisees to the current Fujisan program standards, opening new kiosks, and facilitating ownership transitions. ARTM also conducts store visits to ensure compliance with food safety and operational standards. This position requires independent judgment, minimal supervision, and full accountability for performance post training across assigned locations.
Minimum Requirements:
Education-
· High School Diploma required.
· Bachelor's Degree preferred.
· Culinary Degree preferred
Training & Experience-
· At least 1 year of Sushi chef experience in a fast paced environment required
· Prior sushi chef training experience preferred
Licenses; Certificates; Special Requirements-
· Relevant certifications preferred (e.g. Serv-Safe).
· Knowledge of hazard analysis and critical control points (HAACP).
Knowledge, Skills & Abilities-
· Ability to operate a sushi kiosk in compliance with current FujiSan standards
· Ability to establish and maintain co-operative working relationships with employees, managers, Company leadership, vendors and franchisees.
· English fluency, including ability to communicate clearly and concisely, both orally and in writing.
· Excellent communication skills, verbal and written.
· Ability to prepare reports and business correspondence.
Core Competencies:
· Operations - The focus on execution of the standard operating procedures
· Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Identifies and seizes new opportunities
· Business Maturity - Ability to manage adversity and change with poise and professionalism regardless of circumstances
· Communication – Ability to convey information to people clearly and simply, in a way that means things are understood and get done. It's about transmitting and receiving messages clearly, and being able to read your audience
· Conflict Resolution - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
· Persuades - Using compelling arguments to gain the support and commitment of others
· Business Maturity - Ability to manage adversity and change with poise and professionalism regardless of circumstances. Ability to respect other people's values and cultural backgrounds, take responsibility for your actions and behave appropriately in the workplace.
· Being resilient - Rebounding from setbacks and adversity when facing difficult situations. Handles and manages crises effectively. Maintains a positive attitude despite adversity
· Resourcefulness - Ability to create useful and unique solutions in challenging situations. Securing and deploying resources effectively and efficiently. Gathers resources (people, funding, material, support) to get things done. Orchestrates multiple activities simultaneously to accomplish a goal. Gets the most out of limited resources
· Problem solving - Ability to identify and define a problem, generating alternative solutions, evaluating and selecting the best alternative, and implementing the selected solution.
Travel-
· Regional Travel - Constantly (67-100%)
· Overnight Travel - Constantly (67-100%)
Tools & Equipment-
Bring your mobile devices
Essential Functions: (Functions, Duties & Responsibilities)
1. Operates a sushi kiosk at current FujiSan standards until a replacement franchisee is secured
2. Independently plans, prioritizes, and executes regional training activities for new and existing franchisees, determining appropriate training methods, sequencing, and timelines based on business needs, franchisee readiness, and operational risk.
3. Exercises discretion and professional judgment in assessing franchisee performance and operational readiness, determining whether a franchisee is prepared to operate independently and identifying corrective actions when standards are not met.
4. Designs, adapts, and delivers training programs (on-site, virtual, and classroom-based), modifying content and delivery methods to address regional conditions, individual learning needs, compliance gaps, and operational challenges.
5. Leads and facilitates new kiosk openings and franchise ownership transfers with autonomy, making real-time decisions to ensure continuity of operations, food safety compliance, and brand standards without direct supervision.
6. Conducts independent store audits and operational assessments, analyzes findings, and determines appropriate follow-up actions, including retraining, corrective guidance, escalation, or operational intervention.
7. Resolves complex field issues independently, including franchisee performance concerns, compliance deficiencies, and operational disruptions, using judgment to balance brand standards, contractual obligations, and business realities.
8. Develops and implements corrective action strategies for underperforming or non-compliant franchisees, monitoring progress and adjusting approaches based on results.
9. Makes recommendations to leadership regarding franchisee readiness, training effectiveness, operational risks, and process improvements based on independent analysis and professional expertise.
10. Operates with full accountability for regional outcomes, including training effectiveness, compliance adherence, and successful store operations, while working remotely and traveling extensively with limited direct oversight.
11. Maintains required documentation and reporting, determining what information is necessary for leadership review and ensuring accuracy, completeness, and timeliness.
12. Serves as a role model for professional conduct and business maturity, exercising sound judgment, discretion, and decision-making in all interactions with franchisees, retailers, and company leadership.
Other Functions: (Functions, Duties & Responsibilities)
1. Perform other duties as required.
Job Type: Full-time
Pay: $55,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your desired annual salary?
Experience:
- Sushi chef - required: 1 year (Preferred)
Willingness to travel:
Work Location: On the road
